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Gowing Law Reviews 309

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TrustScore 4 out of 5

3.8

Electronics & Technology
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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers had a great experience with this company. Many customers are very happy with the service they received, describing it as wonderful, quick, and efficient. Reviewers appreciate the staff's professionalism, attentiveness, and clear communication, noting that they were kept updated throughout their cases. The company is praised for helping secure compensation and ensuring repairs were completed, often going above and beyond expectations. However, some people were dissatisfied with the service, reporting long delays in work starting or cases being closed without resolution. A few other people also felt that communication was lacking, with difficulties contacting the company and receiving unclear or inconsistent information. There were also concerns about the initial contact methods, with some customers expressing concerns about the clarity of information regarding the company's affiliation.

What people talk about most

Service

People report ambiguous experiences with service, with many expressing satisfaction, praising quick... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpful, friendly staff and... See more

Claim

Consumers find claim to be ambiguous, with some expressing satisfaction with the process and results, citing... See more

Customer communications

Users describe ambiguous interactions with contact, with some customers reporting positive experiences where... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy with the service I received from Gowing Law. All though it was due to a cold call all the staff were very efficient and experienced. The company kept me fully informed and upto d... See more

Rated 3 out of 5 stars

Hi I started off this for my mum and as of today’s date 10/03/2026 no work has begun on mums house I now am finding this very unacceptable . We were told work should begin by December last year but... See more

Rated 3 out of 5 stars

I like the way Gowing is supporting me in reaching out to the Council. For a very long time I have been expecting positive response from the Council, but the Council refused to respond. My house is... See more

Rated 5 out of 5 stars

Gowling Law were accessible and easy to contact throughout my case. They stayed on top of everything and got things moving quickly. It’s honestly the fastest I’ve ever seen my landlord act. They s... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

The official Trustpilot account of Gowing Law Solicitors - your Legal Champion. If you need to make a personal injury claim, call us on 0161 808 8888.

Contact info

3.8

Great

TrustScore 4 out of 5

309 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They came out in July to look at the…

They came out in July to look at the house and fit stuff needed for the house a radiator in the kitchen and many issues needing repairing in the house I'm disgusted as they haven't done anything to fix these issues they haven't come back since July

July 21, 2024
Unprompted review
Rated 1 out of 5 stars

Scam…

I wrote a review saying how dissatisfied I am . Trying to send it was a joke as I needed a code
I don't know if you scam everyone you are supposed to help. . But what you said I would get and the £50 you sent me . Are so far apart.

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Very unhappy customer

Very unhappy customer! We recently won a claim with them and received a check with our name spelt wrong! Have called and called to rectify with no response.

Unacceptable.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!

They entered my house under false pretences, saying they were working with Bristol City Council on repairs. The leaflet they left gave no mention of it being a law firm, then letters started being delivered from this law firm. The email doesn't work, the telephone was not clear (on their end, ours was fine), but we haven't received anything else from them

January 30, 2025
Unprompted review

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