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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers had a great experience with this company. Many customers are very happy with the service they received, describing it as wonderful, quick, and efficient. Reviewers appreciate the staff's professionalism, attentiveness, and clear communication, noting that they were kept updated throughout their cases. The company is praised for helping secure compensation and ensuring repairs were completed, often going above and beyond expectations. However, some people were dissatisfied with the service, reporting long delays in work starting or cases being closed without resolution. A few other people also felt that communication was lacking, with difficulties contacting the company and receiving unclear or inconsistent information. There were also concerns about the initial contact methods, with some customers expressing concerns about the clarity of information regarding the company's affiliation.

What people talk about most

Service

People report ambiguous experiences with service, with many expressing satisfaction, praising quick... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpful, friendly staff and... See more

Claim

Consumers find claim to be ambiguous, with some expressing satisfaction with the process and results, citing... See more

Customer communications

Users describe ambiguous interactions with contact, with some customers reporting positive experiences where... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy with the service I received from Gowing Law. All though it was due to a cold call all the staff were very efficient and experienced. The company kept me fully informed and upto d... See more

Rated 3 out of 5 stars

Hi I started off this for my mum and as of today’s date 10/03/2026 no work has begun on mums house I now am finding this very unacceptable . We were told work should begin by December last year but... See more

Rated 3 out of 5 stars

I like the way Gowing is supporting me in reaching out to the Council. For a very long time I have been expecting positive response from the Council, but the Council refused to respond. My house is... See more

Rated 5 out of 5 stars

Gowling Law were accessible and easy to contact throughout my case. They stayed on top of everything and got things moving quickly. It’s honestly the fastest I’ve ever seen my landlord act. They s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

The official Trustpilot account of Gowing Law Solicitors - your Legal Champion. If you need to make a personal injury claim, call us on 0161 808 8888.


Contact info

3.8

Great

TrustScore 4 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Although it was a slow process

Although it was a slow process, we got there in the end and the repairs have been completed, but I have just been flooded by my upstairs neighbours yet again!
The compensation I ended up with did not reflect the many years of going through it with all concerned close to home.
Gowing Law knocked on my door at the right time.
I did find it disconcerting that I was being passed on from one to another team member about 4 times, which is partly why I couldn't reject the offer my local council made.

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

Appears to be a scam

Appears to be a scam. Almost broke into our house. Got my elderly mother to sign a contract, without any explanation and now refuse to communicate and cancel this bloody contract even tough it's still within 14 days of the agreement.

October 2, 2024
Unprompted review
Rated 4 out of 5 stars

Service was good

Service was good, no problem for me, took a bit longer than expected but everything got done in the end, gowing law peeps nice and pleasant.

April 9, 2024
Unprompted review
Rated 4 out of 5 stars

The staff that work for Gowing Law are…

The staff that work for Gowing Law are amazing as if it wasnt for them i wouldnt have got half my repairs done so i would like to say a BIG THANK YOU to all the staff that worked on my claim you all did an amazing job so thank you so much

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Wished I had contacted Gowing years…

Wished I had contacted Gowing years ago, my late wife and I for years kept informing Onward housing regarding back garden patio flooding after heavy rain, very little was done about it, since contacting Gowing, Onward housing have tried to sort the problem,more work still needs doing, highly recommend Gowing solicitors

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Gowing law were amazing

Gowing law were amazing! They did more for me than the housing association have done in all the years I've been with them. I didn't quite get the amount of compensation I was hoping for for some damages, but most of the work in the property have now been sorted and have a few booked to be completed.

April 8, 2024
Unprompted review
Rated 4 out of 5 stars

Great Company

My experience is that this company do what they say and get things done with council. So far have only got part of repairs done but hopefully will get others done shortly.

August 16, 2024
Unprompted review

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