Gracegentle Reviews 

129
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, including popular items like Jellycats and Bukowski bears. Many people frequently highlight the exceptionally fast delivery service, with orders arriving quickly. Reviewers also appreciate the careful and beautiful packaging of their purchases, ensuring items arrive in perfect condition. The ordering process is described as easy, with many consumers finding the website user-friendly. The overall service is frequently highlighted as excellent and efficient, leading to smooth transactions. Products consistently arrive exactly as described on the website, further enhancing customer satisfaction.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with their... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting its speed and... See more

Service

Customers consistently note positive experiences with service, describing it as amazing, excellent, and... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought from this company before, at one of their busiest time of year Christmas. I knew they were brilliant at getting my purchase for my grown-up granddaughter,never too old for a jelly cat. Thi... See more

Company replied

Rated 5 out of 5 stars

I have used this business to purchase and grow my jellycat collection for the past couple of years. With each purchase I have had no cause for concern, I have received my purchases in good time, eac... See more

Company replied

Rated 5 out of 5 stars

Excellent products . Love these candles, very realistic and remote controled. Also good to find some that use normal AA batterys . Delivery was quick and well packaged.

Company replied

Rated 5 out of 5 stars

I have now ordered several times from Gracegentle. They always send the order quickly and well packaged. Have genuine products like Jellycat. I look forward to ordering from them in the future.

Company replied


Company details

  1. Gift Shop

Written by the company

Gracegentle has been trading for more than 10 years through our store in Newark, Nottinghamshire and online at www.gracegentle.co.uk - We are a destination store for Jellycat | St Eval Candles | Stoneglow Candles | Wrendale and more. We offer a huge range of homeware, giftware, greeting cards and Jellycat Soft Toys.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous shop

Fabulous shop. Great staff. Plenty of lovely things to buy including an amazing array of Jellycat toys. I’ve used the click and collect service, as well as shopping directly in store. Great service!

February 17, 2024
Unprompted review
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Reply from Gracegentle

Thank you so much for your 5* review

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