I have only been using the Great Wine Co for a few months and am disappointed that the shop has closed. I have always had good service and excellent advice from the staff and my first online order has... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In addition to 6 bottles of our favourite Rose, we picked another selection of wine, quickly delivered using DPD in very well packed box. First bottle of Red opened was the Capeline Syrah Grenach... See more
Good choice of unusual wines. Great offer with the 20% off bank holiday offer and a discount code too. Delivery was well announced and the packaging was amazing - there was no chance of damage dur... See more
I cannot speak highly enough about this company. The pricing is reasonable. There are discounts for larger orders. Ordering is easy. The deliveries often come faster than expected and when I order the... See more
Company details
Information provided by various external sources
Wine is all about people. We are a company run by wine people. Our mission is to introduce you to the people who craft this wonderful drink with care, attention and passion. By doing so, we want to foster connections, share enjoyment and encourage enthusiasm. We bring you the full, kaleidoscopic picture of vineyards, places and people. In our seasonal world, we’ll bring you what’s good on the day, and point you to the right wines for the season’s flavours. We know that great wine experiences are personal, so we’ll always put you, the wine drinker first. Allow us to listen and learn, and we’ll make sure that you get the right wine, for the right reason.
Contact info
Unit 3-4, Wells Road, BA2 3AP, Bath, United Kingdom
- 01225 322 810
- wine@greatwine.co.uk
- greatwine.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Good customer service
Although there was a small issue/discrepancy involving a discount offer, the matter was dealt with quickly and efficiently in a friendly manner, excellent customer service. As for the wine, I have to wait for reports from recipient :)
December 18, 2025
Simple, affordable, convenient
I've been ordering a case of my favourite white wine from the Great Wine Company every year for some years now. Surprisingly, the price has not gone up appreciably, and the entire process of ordering and doorstep delivery continues to be flawless. What's not to like?
December 16, 2025
The wine I ordered is amazing I bought…
The wine I ordered is amazing I bought 12 on a deal at a discounted price I ordered just before Christmas and received on Christmas Eve great wine and great delivery service quick and full tracking details provided
December 23, 2025
Good price delivered with no fuss.
Good price delivered with no fuss.. will use again
December 23, 2025
Excrllent selection across all price…
Excrllent selection across all price ranges.
Ease of process.
Swift, inexpensive delivery.
December 23, 2025
After a minor issue Which was rectified…
After a minor issue Which was rectified professionally and quickly This company is one of the best I have dealt with
The wines are delicious and were delivered in 2 days as promised
Thanks to Tom for his courteous manner and quick response
Looking forward to my next order 10/10
Thank you
Alan
December 16, 2025
Great service and very competitive prices
I was looking for a particular whisky and found it on the Great Wine Co website. Normal price elsewhere is £122 plus delivery. With 10% first order discount it cost me £78 with free delivery. I’ll be back!
December 23, 2025
Dispatched and delivered as promised
December 22, 2025
Delivery by DPD was a nightmare
Delivery by DPD was a nightmare. They said they were delivering it on 3 or 4 occasions and didn't turn up. Now over a week later and still no delivery........
December 23, 2025
Reply from The Great Wine Co.
Thank you very much for your comments and very sorry to hear that the delivery was a long way from efficient. We consistently find that DPD perform very well but they are only as good as the driver on the day, and we are only as good as the courier we employ. The drivers on this occasion appear to have been delivering both early and late on different runs and it looks like they ran out of time on one of the delivery days. The tracking shows this was finally delivered on the 31st and we apologise that a simple delivery was strung out and caused you frustration. Please let us know if we can help further in regard to this delivery. We'd certainly hope that any subsequent delivery would be quicker than this one for you.
First class.
First class customer care.Delivered before Christmas a day earlier than expected.
December 22, 2025
A* Service
They were great, delivered on the day as promised and went the extra mile with a 2nd delivery too. Thanks so much
December 22, 2025
Good wine at an affordable price
Good wine at an affordable price the Pinot Noir from Languedoc
December 12, 2025
Great service will definitely buy again…
Great service will definitely buy again from them
December 19, 2025
Nice choice of wine
Nice choice of wine, easy to order and deliver. Would use again
December 18, 2025
Really great selection of wine and…
Really great selection of wine and Trish from customer services was so helpful in tracking down my wine. Will definitely use again!
December 18, 2025
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