Grey Matters Mortgage Studio  Reviews 

172
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have had the best experience with Grey Matters Mortgage Studio. Marc arranged my initial mortgage and found me the best rate and gave me step by step guidance throughout the conveyancing process. Al... See more

Rated 5 out of 5 stars

Marc is the best mortgage broker I have ever come across. I’d highly recommend Marc and his team. They were knowledgeable, professional, and incredibly supportive throughout the entire process. They t... See more

Rated 5 out of 5 stars

greymattersmortgagestudio is an excellent and Marc does his best to get the best rate possible for his customers. As mentioned before I have used Grey Matters Mortgage Studio for many years and will... See more

Rated 5 out of 5 stars

Marc was brilliant all throughout what was a very trying process (we had multiple sales fall through). He was thoroughly professional and worked hard to find the best deal for our circumstances. I wou... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

The Bank manager is no more, lending is no longer black and white Welcome to Grey Matters Mortgage Studio Helping clients find the best mortgage deals for over 24 years


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Referred by a friend to the company to…

Referred by a friend to the company to assist with obtaining a mortgage as a first time buyer.

Very happy with how the team helped me with this. I will be happy to refer to any friends or family.
Easy to get hold of and able to guide me through this confusing process.
Marc ensured I was able to obtain the best deal and I felt supported throughout.

March 26, 2021
Unprompted review
Grey Matters Mortgage Studio  logo

Reply from Grey Matters Mortgage Studio

Thanks Fiona, we really do try and make the process as hassle free as possible.

Rated 5 out of 5 stars

Marc has been very helpful & diligent…

Marc has been very helpful & diligent throughout the process it was great to have someone who specialised in small business owners as it gave me confidence that I would be able to get a mortgage.

March 23, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks Emma, you've been a pleasure to help so I'm glad we could deliver what you needed, even with all the chaos in the World.

Rated 5 out of 5 stars

Great Experience

We had a great experience with Grey Matters and received fantastic service from Marc. We would highly recommend using their services and will be using them again ourself in the future.

March 12, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks so much for the valuable feedback. We do try very hard to make sure things go smoothly for all our clients and that we're always on hand to assist , look forward to helping you again in the future.

Rated 5 out of 5 stars

Marc and Kate have been the dream

Marc and Kate have been the dream! As our first purchase, we had A LOT of questions, so it gave us a lot of reassurance working with two people that have been extremely approachable and responsive throughout the process. It was great to be able to have a conversation with Marc and know that we could ask any question and not feel like it was a stupid one, I’m sure I asked the same question more than once as well, so testament to how patient he is. It was also helpful being able to get our life insurance through them as well.

And to top it off Marc went over and above to make sure our completion went through today. I have recommended them to a friend and will point anyone in there direction because they are superb!

Thank you both for being a part of our first home purchase :)

March 1, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Hi Charlotte,
Thanks so much for the in depth review, much appreciated. We strive to make everyone's journey a smooth one no matter their level of experience. In the world of mortgages there's never a stupid question. Good luck in the new home and look forward to helping you and anyone you send our way in the near future, take care.

Rated 5 out of 5 stars

Great experience

Great experience, managed to secure us a great rate and were on hand with any (and many) questions we had.

Would definitely recommend

March 1, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks Jake, glad we delivered for you both. its been a pleasure helping you.

Rated 5 out of 5 stars

Great Service with Complete Attitude!

Marc helped me closely go through every complicated situation and resolved it properly. Highly recommend their attitude to help the customers.

February 24, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks for the feedback. The pandemic caused so many issues for you.
I'm just glad we were able to get you into the home after all the effort you made, look forward to helping you again in the future.

Rated 5 out of 5 stars

Re-Mortgage advice and offer

We would recommend for the clear advice we received and providing various options for us to review before we went ahead with the product that was right for us. Over all we were very happy with the advice we received

February 20, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks Carl, I'm glad we could make the process easier for you

Rated 5 out of 5 stars

Five stars are just not enough to rate

Five stars are just not enough to rate! Marc is absolutely helpful, super professional, always reply my email on the same day or day after, very patient on my complicated case, found us a better deal, made our move to happen, would definitely come back to him on my next property.

February 18, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thank you Ting for the kind words, its been along journey and I'm so happy that you all get to enjoy the new home at last, well done you deserve it.

Rated 5 out of 5 stars

Very professional and easy to work…

Very professional and easy to work with. Would definitely recommend.

February 3, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Hi Steve, Thanks for the feedback and glad we were able to help.

Rated 5 out of 5 stars

We would highly recommend Grey Matters…

We would highly recommend Grey Matters Mortgage Studio. We have already mentioned them in conversation to friends and family.

Marc and Kate were so helpful, with it being our first house purchase we needed a lot of information and guidance which they were happy to do. Would always be on the end of the phone and would also be very prompt in replying to emails.

We will definitely use them again in the future.

Many Thanks

Toby & Poppy

January 28, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Hi Toby & Poppy,

Its been a pleasure helping you both buy your fist home together, I hope you enjoy it.

I'm glad we could assist with all your needs and delivered on our promises to help at all times.

Look forward to helping others you refer and of course yourselves again in the future.

Rated 5 out of 5 stars

Will definitely use them again

Very impressed with Marc at Grey Matters Mortgage Studio. He was very efficient, responsive and got us the best deal.

January 28, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks Jill, good to work with you again and good luck in your new home

Rated 5 out of 5 stars

An absolutely fantastic experience!!

An absolutely fantastic experience with Marc and Kate, we have had many bumps in the road with Covid 19 hitting us but Marc didn't give up at all and pushed and pushed to get us over that line and I am now writing this with a mortgage offer which I genuinely didn't think would have been possible! I cannot thankyou enough Grey Matters.. there is a reason you have such fantastic reviews!

January 6, 2021
Unprompted review
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Reply from Grey Matters Mortgage Studio

Hi Fran, Thanks so much for the feedback, lending isn't easy or straight forward at the moment so thanks for trusting us with your purchase.

Rated 5 out of 5 stars

Simply the best!

Grey Matters Mortgage Studio are the best mortgage broker out there! Marc and his team were fantastic in helping me find a mortgage deal- especially during the challenges with banks due to the pandemic. I am what they would call a "lost cause" and even though we had multiple set backs during the whole process, Marc never highlighted the problems, just came up with solutions- right till the very end. I am now moved into my new home and would recommend them very highly to anyone looking for a mortgage.

December 18, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Hi Eshani, its been a long journey and I'm so happy it ended the way it did with you in you're new home . You were never a lost cause to us and its been a pleasure dealing with you. Enjoy and I hope to help you more in the future

Rated 5 out of 5 stars

Grey Matters Mortgages

Grey Matters were extremely helpful in getting us a mortgage in very difficult circumstances (Covid-19 Lockdown). They were friendly and honest, communicating with us regularly about the process and any issues. They followed up after the house sale completed and have been helpful throughout.

December 16, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Hi Edwin, Thanks for the valuable feedback, we always strive to deliver on our service and I'm really glad we got there in the end for you all. Enjoy your new home

Rated 5 out of 5 stars

Gold standard service

After an extremely protracted house purchase, my wife and I are finally in our new home and it was only possible thanks to the efforts of both Marc & Kate at Grey Matters. More than just arranging our mortgage and life insurance, they were there to answer questions, give advice and generally guide us through the whole process. Excellent communication and professionalism from start to finish, we really can't recommend them highly enough.

November 3, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks Dan, I hope you all enjoy the new house. You've been a pleasure to help and made our job easier by being so organised, look forward to helping you again in the future

Rated 5 out of 5 stars

Great Mortgage Advisor

Good communication, happy with the rate Marc provided us and was an easy process to complete the mortgage application. He was also happy to answer any questions regarding the process whenever asked. Highly recommended

August 26, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thank you Alex, I'm so glad we could help you buy your new home and that we delivered on our promise on what could be achieved

Rated 5 out of 5 stars

Fantastic service

Absolutely fantastic service start to finish. Marc was friendly and made mine and my partners dream come true. Would 100% recommend.
Thanks Marc

August 17, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks for the kind words Kim, I'm really glad we could delivery on getting you into your dream home

Rated 5 out of 5 stars

Great service

Great service, very prompt and attentive. Marc gave us a range of options and followed up with the lender. Would highly recommend them

August 17, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thank you Sarah, its been a pleasure helping you both. I'm glad you found our service so valuable.

Rated 5 out of 5 stars

Friendly, helpful service from Grey Matters

Marc at Grey Matters was recommended by a long-standing friend.
His endless patience and reassurance guiding me through a long-drawn-out purchase probably saved my sanity!
Marc seemed to leave no stone unturned in finding a range of mortgage products to suit my needs. He was friendly and kept in touch regularly without ever seeming pushy. I was extremely happy with the service and pleased with the product I selected, which gave me the flexibility to keep funds in reserve to develop the property I purchased.

August 6, 2020
Unprompted review
Grey Matters Mortgage Studio  logo

Reply from Grey Matters Mortgage Studio

Thanks Sue, We really enjoyed helping you buy your new home. I'm glad we delivered on our initial promises and even with all the craziness in the World kept you sane.

Rated 5 out of 5 stars

Excellent

Excellent. Thanks.

August 4, 2020
Unprompted review
Grey Matters Mortgage Studio  logo

Reply from Grey Matters Mortgage Studio

Hi Christian, thanks for the positive feedback, glad we could help

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