Grey Matters Mortgage Studio  Reviews 

172
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have had the best experience with Grey Matters Mortgage Studio. Marc arranged my initial mortgage and found me the best rate and gave me step by step guidance throughout the conveyancing process. Al... See more

Rated 5 out of 5 stars

Marc is the best mortgage broker I have ever come across. I’d highly recommend Marc and his team. They were knowledgeable, professional, and incredibly supportive throughout the entire process. They t... See more

Rated 5 out of 5 stars

greymattersmortgagestudio is an excellent and Marc does his best to get the best rate possible for his customers. As mentioned before I have used Grey Matters Mortgage Studio for many years and will... See more

Rated 5 out of 5 stars

Marc was brilliant all throughout what was a very trying process (we had multiple sales fall through). He was thoroughly professional and worked hard to find the best deal for our circumstances. I wou... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

The Bank manager is no more, lending is no longer black and white Welcome to Grey Matters Mortgage Studio Helping clients find the best mortgage deals for over 24 years


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service, advice and communication

We chose to use Marc as a local business to us and had seen him recommended by a number of people in the area. And how glad we were, that we found him! Marc spent a great deal of time going through our options and understanding what we needed. Being self employed, I expected us to have to go through loads of red tape, especially as we were in the middle of the COVID crisis, but Marc kept everything as simple as possible and found us a mortgage deal to suit us. He also helped us review our life policies, and now have products that are suited to our current situation.

Overall, the communication and advice has been fantastic - we'll definitely be recommending to friends and using him again in the future

August 4, 2020
Unprompted review
Grey Matters Mortgage Studio  logo

Reply from Grey Matters Mortgage Studio

Hi Richard, thanks so much for the detailed feedback, it's been a real pleasure helping you arrange everything . Look forward to working with you again and helping anyone you refer to us

Rated 5 out of 5 stars

Amazing service

Amazing service. Quick to respond, professional, helpful, patient, reassuring and knowledgeable. Thank you Marc.

April 7, 2020
Unprompted review
Rated 5 out of 5 stars

great and reassuring service

Marc was never too busy to answer my (i am sure) stupid questions with patience. the deal we got was very good indeed, and the comprehensiveness of the assistance very reassuring. Marc was recommended to us by friends, and i would not hesitate to recommend him to others.

April 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great Team recommended highly.

Marc and the team were amazing. From the initial contact through the the post completion email, the process was extremely progressive and the teams feedback along the journey was prompt and concise.
It made the process of remortgaging seemless and a smooth transition to a new lender.
Would have no reasons not to recommend Greymatters Mortgage studio to anyone.

March 5, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Hi Steve, Thanks so much for the feedback, even more important to us in these challenging times, you were a real pleasure to help and we look forward to assisting you both again in the future, stay safe

Rated 5 out of 5 stars

I had a positive experience with Grey…

I had a positive experience with Grey Matters (Marc) in procuring a mortgage with Halifax. There was an issue with the original property that fell through and the terms of the mortgage were re-negociated quickly. I didn't feel bombarded with information.
A check list might have been good in preparation for contract exchange as I overlooked the requirement for buildings insurance for contract exchange. It wasn't a problem, as I was able to get a policy changed quickly with my insurance provider over the phone.
It was stated in the legal bundle fine print, but wasn't highlighted so I overlooked it.
Other than that, the process went smoothly from my perspective, with responsive service, that I'd recommend. Many thanks,

March 5, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Hi Emily,

Thanks for the feedback. Theres ceratinly a lot to cover off so im glad I could advise on what to do with the insurance after your call to the office. Normally the solicitor will provide a checklist of requirements for exchange and thankfully there was plenty of time to arange it in the end.
Good luck in your new home and look forward to helping you again in the future, take care

Rated 5 out of 5 stars

Marc has always helped me to get the…

Marc has always helped me to get the best experience with my mortgage. Honest and reliable.
I highly recommend Grey matters.

February 24, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Hi Margi, Thanks for the feedback and the ongoing support. It's always a pleasure helping you

Rated 5 out of 5 stars

Highly recommended

I received a thoroughly professional service. Marc at Grey Matters Mortgage Studio went above and beyond to source our mortgage deal and kept in regular contact with us during the process to completion. It was a pleasure to work with Marc and I have no hesitation in recommending GMMS if you are looking to re-mortgage or require financial advice.

February 24, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks for the detailed feedback Maria, we really try hard to deliver on our pledges so i'm glad that we could assist as well as we did

Rated 5 out of 5 stars

Completely Trusted

Marc and the team at Grey Matters offer a highly effective and personalised service that gets results.

February 24, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks Higgy, having worked on so many loans with with you over the years its good to know we're still able to complete on the most complex of cases for you

Rated 5 out of 5 stars

Marc was a fantastic help

Marc was a fantastic help. He was very patient and knowledgeable and answered my many scenarios and questions and finally helped me come up with the perfect mortgage product for our circumstances. Would always recommend.

February 19, 2020
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thank you so much for the feedback Selina, its been a real pleasure helping you both

Rated 5 out of 5 stars

Great service with a personal touch

Marc and Kate at Grey Matters were fantastic. They offered great advice and were able to explain the smallest of details when asked. A professional and friendly service with personal touch, highly recommended.

December 13, 2019
Unprompted review
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Reply from Grey Matters Mortgage Studio

Hi Dave and Marion, Thanks you so much for your kind words. I'm glad we delivered on our promise to help you all. Have a great Christmas in the new house and best wishes for the New Year.

Rated 5 out of 5 stars

I don't normally complete these online…

I don't normally complete these online reviews but my experience with Marc and his team was exceptional with regards to my re mortgage. From start to finish the support and advice was excellent and for a change my expectations were well managed. It took under 4 weeks from start to finish for the re mortgage to be completed and I was expecting at least 8 weeks minimum.

I would happily recommend Grey Matters Mortgage Studio to friends, family and colleagues

November 16, 2019
Unprompted review
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Reply from Grey Matters Mortgage Studio

Thanks David, I'm glad we coud deliver not only a great service but also arange your loan so quickly, look forward to working with you again in the future

Rated 5 out of 5 stars

Highly reccomended!

Grey Matters made what could have been a very stressful experience easy. They turned “help to buy” mortgage into a regular mortgage (meaning we own the entirety of our house once paid instead of only a percentage), something we didn’t think we would be able to do.

They are friendly, and explain everything that’s happening along the way. I couldn’t recommend them highly enough!

November 15, 2019
Unprompted review
Grey Matters Mortgage Studio  logo

Reply from Grey Matters Mortgage Studio

Hi Claire, I'm glad we could help with something so important to you both

Rated 5 out of 5 stars

Marc has been my Independent Mortgage…

Marc has been my Independent Mortgage Advisor for around 20 years. He has always provided solid professional advice. I have never found reason to seek alternative advice elsewhere as Marc has been able to resolve all queries. Marc has also been able to provide extra information from underwriters that would not have been available if I had of applied direct. I highly recommend Marc for his long term knowledge and expertise within the Mortgage process.

October 31, 2019
Unprompted review
Grey Matters Mortgage Studio  logo

Reply from Grey Matters Mortgage Studio

Hi Martyn, Thanks for the detailed review, I'm glad we've always been able to help you and long may it continue

Rated 5 out of 5 stars

Fantastic support Marc and a great…

Fantastic support Marc and a great choice of mortgage! Thank you!

October 22, 2019
Unprompted review
Grey Matters Mortgage Studio  logo

Reply from Grey Matters Mortgage Studio

Thanks for the feedback Dan, glad we could help and look forward to helping again in the future

Rated 5 out of 5 stars

Great Service

Friendly and professional service that took the stress out of trying to secure a mortgage and finding the right product me. Would happily recommend!

October 2, 2019
Unprompted review
Grey Matters Mortgage Studio  logo

Reply from Grey Matters Mortgage Studio

Hi Andrew, thank you for the valuable feedback, I'm glad we helped make the whole process easier for you, its what we try hard to do for everyone- look forward to helping you again in the future
Best of luck in your new home

Rated 5 out of 5 stars

Great service

I’ve used Grey matters mortgage studio for my last two mortgages, I have found them to be both knowledgeable and proactive, providing an excellent service. The mortgages were completed without any complications. I will not hesitate in using them in future.

October 1, 2019
Unprompted review
Grey Matters Mortgage Studio  logo

Reply from Grey Matters Mortgage Studio

Thanks Graham, glad we could pull together what was required to meet your target

Look forward to working with you again in the future

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