Grosvenor Orthopaedic Partners Reviews 

471
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a great experience with this company. Patients consistently praise the medical staff for their exceptional professional expertise, clear communication, and deeply reassuring bedside manner throughout their clinical treatments. Consumers frequently highlight the remarkably smooth and efficient overall process, ranging from initial consultations and timely diagnostic scans to highly successful surgical outcomes and supportive aftercare. However, some customers also noted occasional frustrations with administrative services, desk staff efficiency, and pre-operative communication delays. A few people experienced poor coordination regarding appointment scheduling, missing paperwork, and difficulties obtaining prompt follow-up notes from the broader hospital team.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, expertise, and caring... See more

Service

Reviewers mention positive feedback about service, noting that the entire process from initial consultations... See more

User experience

Consumers find user experience to be exceptionally positive, describing the whole process as quick,... See more

Customer service

Customers had positive experiences with customer_service, highlighting approachable, thorough, and highly... See more

Product

Customers consistently note positive experiences with product, sharing that the results have been fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of the work done on my knee by Mr Luke Jones is excellent. The surgical team was no doubt also first rate, but thanks to the skill of the anaesthetist I knew little about them. Within six... See more

Rated 5 out of 5 stars

I was suffering worsening pain in a joint in my foot when I first consulted Mr Sinnett. He cut out the bony spurs causing the pain and has made hiking a pleasure again. Consultations were at HCA Hea... See more

Rated 5 out of 5 stars

My experience with Mr Webb was great. He is very professional, proactive, and solution focused. I had been to two previous surgeons before being referred to him. He was very clear about the benefit... See more

Rated 5 out of 5 stars

I am a 79 year old man and I was immediately reassured about my concerns of having a major operation when I met Mr Hislop, my surgeon. He was courteous, respectful and kind and explained in layman's... See more


Company details

  1. Orthopedic Clinic

Written by the company

Grosvenor Orthopaedic Partners LLP is a group of highly experienced orthopaedic surgeons providing the full range of treatments for conditions affecting; Spine, Shoulder, Elbow, Hip, Knee, Foot, Ankle, Hand, Wrist, Sports injuries and Trauma. We also offer paediatric and adolescent orthopaedic care. Clinics are available at multiple locations across London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

471 reviews

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No recent history of asking for reviews

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4.9

All reviews

(471)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

A better outcome than I could have imagined

After years of problems and no longer term solution being offered by physios I ended up with a consultation appointment with Mr Sinnett.
Really delighted with the service, care and especially the outcome of my appointments for the issues I was having with my calves.
The treatment has resolved the problems completely to the extent that I’m now pain free and with much better movement than before.
Mr Sinnett was attentive, informative, responsive and better than anything else offered a solution which worked!
Couldn’t be happier.
Thank you

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Review

I saw Dr Williamson and he truly went above and beyond. I'd massively recommend this doctor.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service by an amazing doctor

The level of care I received during my treatment with Mr. Mark Webb was absolutely fantastic. I cannot recommend him highly enough. The after-care was also amazing with regular check ins and great advice moving forward. The team at the hospital kept me fully informed throughout the communication was excellent.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Emeka Oragui

It came as quite a shock to know that I had a serious problem with my hip and needed a full replacement. I opted for the minimally invasive technique used by the wonderful Mr Emeka Oragui. Not only is he a fine surgeon, but he is so reassuring and gave me huge confidence. Everyone I encountered at the Nuffield Parkside - nurses, radiologist, physios - told me how fortunate I was to have had him. I could not agree more.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Calm, assured, kind Dr

Worked with James White after a traumatic shoulder dislocation and I truly believe he saved my life. He was calm, assured, kind and made me feel secure. I was well informed every step of the way and appreciate the entire experience. Very nice facilities too!

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

David Butt is a legend

David Butt is a legend my first experience of him was replacing an infected shoulder replacement from another hospital he totally stabilised the shoulder and allowed full healing when I fell recently and then fractured my acromium he plated and stabilised the fracture again allowing full healing not only is he professional as are all theRNOH staff he displays great empathy.His secretary Lucy is also incredibly helpful.
If you are lucky to be treated by mr butt you really are with an excellent practitioner

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Acl surgery

The whole experience was awesome (besides the busted knee). Jenna, Mr Webbs assistant was easy to get hold of and very accommodating, helpful and friendly. Marks experience and knowledge shines through and gives you 100% confidence that you're in safe hands. Everything was super streamlined and stress free. 10/10 would recommend.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Skills

After struggling to walk any distance last year and in pain I saw Mark Webb who was kind and helpful. Had a total knee replacement in February which went very smoothly. I recovered very quickly afterwards and was able to walk by three weeks without any crutches or walking stick. The initial pre op pain was gone by week 3 and I have had only minor discomfort and aches since. With plenty of hydrotherapy and physio and a return visit to see Mr Webb I am more than delighted to say I’m getting my life back on track. I cannot recommend him highly enough and his secretary was lovely and also very helpful.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent care

Excellent care from the outset. My surgeon was extremely thorough and made sure that all options were discussed. I had quite complicated shoulder surgery following a ski accident and within 6 months was back to full mobility and activities. Would highly recommend.

March 31, 2025
Unprompted review
Rated 3 out of 5 stars

Grosvenor Orthopaedic Partners provided…

Grosvenor Orthopaedic Partners provided decent care overall. The staff are professional and helpful, ensuring the process goes smoothly. My experience with the surgeons was satisfactory, and recovery seems to be on track. While they are knowledgeable in their field, there’s room for improvement in some areas to make the service truly exceptional. Average experience overall.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Luke was professional

Luke was professional, reassuring, understanding of my son’s sporting recovery and understanding of our circumstances - we were self funding so he arranged his theatre schedule so my son didn’t need to spend a night in hospital which was great esp as he was only just 18 and so could come home.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Bilateral knee replacement

A massive thank you to Mr. Luke Jones for taking me, and my knees, on. My left knee (November 2024) was relatively straight forward. With hardly any pain post op I was able to fully function after 8 weeks. My right knee, done in January 2025 was considerably more complicated, even for someone leading in his field. It required using PSI and 5 weeks on I am using only one crutch when out and about and no support when at home. I am immensely grateful to Mr. Jones for taking on the challenge and giving me a pain free new lease of life. Mr Jones is an exceptionally gifted surgeon who also takes his time to explain and to listen to the patient.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Jayadev- thank you

Would like to express my gratitude to Mr Jayadev and his team.

Very impressed by all aspects of care provided- including his logical approach to my persistent knee problem, his clear explanation of the underlying cause and his honesty regarding future treatment options. His secretary Megan was also excellent throughout the pre- and post-operative period.

Would thoroughly recommend Mr Jayadev to colleagues, friends, family and those seeking a second opinion; he is clearly an expert in his field and has provided me with the best possible chance of a successful long term outcome, thereby safeguarding my career and livelihood.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

10/10. Knee problems? No problem!

Mr. Jones was excellent in all aspects. He treated my knee like he would've treated his own. An excellent surgeon that put me at ease both prior and post op. He referred me to appropriate physiotherapists and we had check-ins to ensure my recovery was proceeding smoothly. If you've somehow been silly enough to ruin your knees, look no further than Mr. Jones. I don't think anyone ever says having surgery is a 10/10 experience, but this truly was.

November 13, 2024
Unprompted review

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