Dealing with the same, named contact I have for years and being able to discuss any issues over the phone is *so* refreshing these days, and would be worth a premium (no pun intended). However their r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Grove Dean have been looking after all my family's insurance needs for over 15 years and have given consistent first class service . The advisors are helpful, extremely knowledgable and always go tha... See more
Company replied
I may be at an advantage as I used to work for Grove and Dean. However, that said, since my retirement, my personal insurances have been handled superbly well.
Company replied
Renewed my miniature traction engine insurance today, phone picked up quickly, no queues, and my insurance renewed and NTET disc emailed back within 15 minutes. Fast service.
Company replied
4.7
Excellent
83 reviews
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Keval is great as are all of the staff…
Keval is great as are all of the staff I have dealt with.
December 17, 2025
Reply from Grove Dean Insurance Brokers
Hi,
We're happy to hear that you had a positive experience with our team. Thank you for your kind words about Keval and for taking the time to share.
Kind regards,
Molly
Tollgate Private Clients
Reply from Grove Dean Insurance Brokers
Hi,
We appreciate your positive feedback and we are glad we could help you!
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Reply from Grove Dean Insurance Brokers
Hi,
We appreciate your long-term patronage and are happy to hear that you have had good experiences with our service over the years.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Kesley and her team are excellent and…
Kesley and her team are excellent and really looked after us
November 10, 2025
Reply from Grove Dean Insurance Brokers
Hi,
We're happy to hear that you felt well-cared for by Kesley and her team. Thank you so much for sharing your positive experience with us!
Kind regards,
Molly
Tollgate Private Clients
Reply from Grove Dean Insurance Brokers
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Again more good service from a top…
Again more good service from a top company. Well done Amy Lockwood.
January 1, 2026
Reply from Grove Dean Insurance Brokers
Thank you for your kind feedback. We're delighted to hear you received another great experience with us. We will be sure to pass your lovely comments on to Amy, she will really appreciate it. Thank you for your continued support.
Always a pleasure to deal with and fair…
Always a pleasure to deal with and fair prices compared to some other companies.
April 10, 2026
Reply from Grove Dean Insurance Brokers
Thank you for your kind words. We're delighted to hear you find us a pleasure to deal with and that our pricing remains competitive. Your feedback means a lot to us.
The Grove and Dean team really care about you
Grove Dean have been looking after all my family's insurance needs for over 15 years and have given consistent first class service . The advisors are helpful, extremely knowledgable and always go that extra mile to get you the best deal to suit the needs. Also and as important they are extremely efficient and supportive when things go wrong and you need to make a claim - they handhold you through the process until things are settled.
Working with them is one of the best decisions I've made .
April 8, 2026
Reply from Grove Dean Insurance Brokers
Thank you so much for your incredibly thoughtful review and for trusting us with your family’s insurance needs for over 15 years. We're truly grateful for your loyalty. It is wonderful to hear that our team have consistently provided knowledgeable, supportive and efficient service, especially during the claims process when it matters most. Knowing you feel supported every step of the way means everything to us. Thank you again for your continued trust.
Great brokers
Great brokers always very pleasant to deal with and usually no waiting on hold.
March 26, 2026
Reply from Grove Dean Insurance Brokers
Thank you for your kind feedback. We're pleased to hear you find our team pleasant to deal with and that you can reach us quickly when needed. Providing accessible and friendly service is very important to us, so your comments are greatly appreciated.
Competitive prices in a changing world…
Competitive prices in a changing world economy 👍
Fast service, prompt reminders 👍
Option for paper documents 📃
Honest people who I’ve used for many years 👍🙏
April 7, 2026
Reply from Grove Dean Insurance Brokers
Thank you so much for your kind and thoughtful feedback. We're really pleased to hear that you value our service. It means a lot to know you have trusted us for many years and see us as honest and reliable. We truly appreciate your continued support.
Been with this company many years
Been with this company many years
For my business insurance.
Good customer service
April 3, 2026
Reply from Grove Dean Insurance Brokers
Thank you for your loyalty and for taking the time to leave a review. We're delighted to have supported your business insurance over the years and that you continue to experience good customer service with us.
Reply from Grove Dean Insurance Brokers
Thank you for your great feedback. We're pleased to hear you find us reliable and fairly priced, and that having someone to speak to makes a difference. We really appreciate your support.
Reply from Grove Dean Insurance Brokers
Thank you for your lovely feedback. We're so pleased to hear you received both a great price and excellent customer service. Your support means a lot to us.
Always give the best renewal prices
Always give the best renewal prices. They have researched most value for money and cover. They really care and are very attentive
October 6, 2025
Reply from Grove Dean Insurance Brokers
Hi Penny,
Thank you for your wonderful feedback. We're delighted to hear you feel we consistently provide value for money and attentive service. It is great to know our efforts to find the right cover at the best price are making a difference.
The insurance was easy to set up with…
The insurance was easy to set up with the helpful staff at a good price. Good email and phone contact. Very easy to pay.
April 6, 2026
Reply from Grove Dean Insurance Brokers
Thank you for your kind review. We're pleased to hear you found the process easy to set up and that our team were helpful throughout. It's great to know communication and payment were straightforward for you.
Reply from Grove Dean Insurance Brokers
Thank you for your feedback. We're glad to hear your renewal process was smooth and that the premium met your expectations.
Always very helpful and easy to deal…
Always very helpful and easy to deal with,and with very competitive prices, would recommend to my best friends
March 18, 2026
Reply from Grove Dean Insurance Brokers
Thank you for your kind words and recommendation. We're delighted to hear you find us helpful, easy to deal with and competitively priced. Your support is greatly appreciated.
Reply from Grove Dean Insurance Brokers
Thank you for your great feedback! We really appreciate you taking the time to share your experience.
Very helpful company to deal with
Very helpful company to deal with. Excellent service. I like the fact you can communicate with some one who can help you with any queries. I have dealt with them for a long time and have found them to be very reasonable on prices. I would recommend them.
April 7, 2026
Reply from Grove Dean Insurance Brokers
Thank you for your continued loyalty and for such a thoughtful review. We're so pleased to hear you've consistently found our team helpful and approachable over the years. Your recommendation means a great deal to us!
Reply from Grove Dean Insurance Brokers
Thank you for your kind feedback. We're really pleased to hear that we understand your needs and continue to provide helpful service. We look forward to supporting you again in the future.
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