Grove Dean Insurance Brokers Reviews 

83
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, knowledgeable, and always ready to go the extra mile to secure the best deals. Reviewers often emphasize that dealing with the team feels personal and reassuring, as real people handle every request without frustrating automated chatbots or endless queues. People also appreciate the fast and efficient service, noting that insurance renewals and queries are processed promptly. Consumers highlight the competitive prices and fair renewal rates offered over many years of loyal use, making them confident in recommending the business to friends and family.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional and dedicated support over many... See more

Staff

Customers had positive experiences with staff, consistently highlighting their professional and polite... See more

Customer service

Consumers find customer service to be extremely helpful, efficient, and supportive during interactions.... See more

Price

People report positive experiences with price, consistently finding the quotes reasonable, fair, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with the same, named contact I have for years and being able to discuss any issues over the phone is *so* refreshing these days, and would be worth a premium (no pun intended). However their r... See more

Company replied

Rated 5 out of 5 stars

Grove Dean have been looking after all my family's insurance needs for over 15 years and have given consistent first class service . The advisors are helpful, extremely knowledgable and always go tha... See more

Company replied

Rated 5 out of 5 stars

I may be at an advantage as I used to work for Grove and Dean. However, that said, since my retirement, my personal insurances have been handled superbly well.

Company replied

Rated 5 out of 5 stars

Renewed my miniature traction engine insurance today, phone picked up quickly, no queues, and my insurance renewed and NTET disc emailed back within 15 minutes. Fast service.

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.7

All reviews

(83)

80 reviews in the last 12 months

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