I have just taken out insurance with Hagerty and my experience of their initial service has been excellent. Plenty of communication with real people, not automated bots, foreign call centres or staff... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First class service, knowledgable and informative, provided all I needed verbally and in writing with no fuss or delay. Real car enthusiasts which is nice, was going to get a second quote but decided... See more
Company replied
I didn’t have to wait long for someone to answer the phone. That person was helpful and knowledgable and we were able to discuss my requirements. The quotation came through very promptly and we were a... See more
Company replied
Got quote online but needed to check a couple of things, one being I couldn’t find my owners club, this was added and saved me another £30! They seem to have a lot of things as standard whereas others... See more
Company replied
Company details
Written by the company
Your special car deserves special cover. That’s why Hagerty offers unique and customised cover, designed specifically for classic cars and classic motorcycles. Our policies include features designed for classics and collector vehicles such as, UK and EU roadside assistance and recovery, agreed value, salvage retention and more as standard.
Contact info
United Kingdom
- hagerty.co.uk
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
The pleasant member of staff who phoned…
The pleasant member of staff who phoned to remind me to pay for my out of date renewal !
October 20, 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
good so far.
October 13, 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Great and timely service
The service from Alex was great. Clear and on point. Recommended.
October 20, 2025
Reply from Hagerty UK
Hello Eveline, i'm pleased to hear you received a great service from Alex - i'll be sure to pass these on.
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your insurance.
Brilliant service call centre handler I…
Brilliant service call centre handler I spoke to excellent helped me resolve a few issues I had very pleased 8)
October 17, 2025
Reply from Hagerty UK
Hello Michael, thank you for your positive review and for choosing Hagerty for your insurance.
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Pretty much the go to people for…
Pretty much the go to people for classic car insurance
December 21, 2024
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your classic car insurance.
Chris Frost (and the entire Hagerty…
Chris Frost (and the entire Hagerty team) was fantastic. Very clear, concise options and quotes. Incredibly knowledgeable. Very easy to reach, get replies and work with. It is always a pleasure interacting with Hagerty!
October 15, 2025
Reply from Hagerty UK
Hello Glenn, we appreciate you taking the time to leave us such positive feedback. Thank you for being a valued customer of Hagerty and for choosing us to protect your classic car.
Insurance renewal.
My insurance renewal is always dealt with very quickly and efficiently.
October 7, 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Asked for a quote for my 1988 911…
Asked for a quote for my 1988 911 Carrera. Nearly £800.00!!!! for 3000 miles. Must be having a laugh....
October 30, 2024
Reply from Hagerty UK
Hello Grant. We appreciate you taking the time to share your comments. We're sorry to hear your quote wasn't as expected.
Insurance premiums for classic cars are influenced by a range of underwriting factors, and we regret that the quotation did not meet your expectations. Please don’t hesitate to contact us if you would like us to review the details further to ensure it accurately meets your requirements.
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Really helpful team who sorted my car…
Really helpful team who sorted my car insurance out very quickly.
October 9, 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Fantastic prompt service!
October 9, 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Very helpful!
Arthur was very helpful and answered all my questions to my satisfaction. Great service.
October 8, 2025
Reply from Hagerty UK
Hello Ken, thank you for your positive feedback and for your comments regarding Arthur's customer service - I'll be sure to pass these on.
Thank you for choosing Hagerty for your classic car insurance.
Quality service for a little more £
Helpful, knowledgeable and easy to get quote, slightly more expensive than some others but proof of the pudding is in the eating, so let’s see how they go if I ever have to claim. Hopefully never
September 30, 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Reply from Hagerty UK
Hello Charles, i'm pleased to hear you're happy with the service provided. Thank you for leaving positive feedback and for choosing Hagerty for your insurance.
Reply from Hagerty UK
Hello Stephanie, thank you for your positive feedback and for choosing Hagerty for your insurance.
Reply from Hagerty UK
Hi Jay, thank you for your positive feedback and for choosing Hagerty for your insurance.
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