I have just taken out insurance with Hagerty and my experience of their initial service has been excellent. Plenty of communication with real people, not automated bots, foreign call centres or staff... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
First class service, knowledgable and informative, provided all I needed verbally and in writing with no fuss or delay. Real car enthusiasts which is nice, was going to get a second quote but decided... See more
Company replied
I didn’t have to wait long for someone to answer the phone. That person was helpful and knowledgable and we were able to discuss my requirements. The quotation came through very promptly and we were a... See more
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Got quote online but needed to check a couple of things, one being I couldn’t find my owners club, this was added and saved me another £30! They seem to have a lot of things as standard whereas others... See more
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Company details
Written by the company
Your special car deserves special cover. That’s why Hagerty offers unique and customised cover, designed specifically for classic cars and classic motorcycles. Our policies include features designed for classics and collector vehicles such as, UK and EU roadside assistance and recovery, agreed value, salvage retention and more as standard.
Contact info
United Kingdom
- hagerty.co.uk
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your insurance.
Great company
Well from the very frist phone call to all the staff I called every call was great everything was a breeze just like to say thanks to all for being patient and kind
September 30, 2025
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback about your experience with us and for choosing Hagerty for your classic car insurance.
Took much longer to get through than…
Took much longer to get through than before the Gilbert Smith take over. Once through very professional
October 1, 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your classic car insurance.
Prompt and helpful service
Prompt and helpful service when changing ownership and insurance on a classic
September 30, 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your classic car insurance.
Clear plain English spoken here.
The operative on the phone spoke clear English which is becoming very rare today, it is gratifying when we can do business without needing to keep asking for clarity.
September 30, 2025
Reply from Hagerty UK
Thank you for taking the time to leave us positive feedback and for choosing Hagerty for your classic car insurance.
I rang and was sorted out with a new policy
I rang and was sorted out with a new Insurance package in very good time.
Thank you
September 30, 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your classic car insurance.
I received a quotation for my classic…
I received a quotation for my classic car insurance which was acceptable to me and the communication was good, so I proceeded to insure my car fora good price.
September 9, 2025
Reply from Hagerty UK
Hi Pete, thank you for leaving us a great review and for choosing Hagerty for your classic car insurance.
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your classic car insurance.
all so easy.
July 4, 2025
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your classic car insurance.
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your classic car insurance.
Reply from Hagerty UK
Thank you for your positive feedback and for choosing Hagerty for your classic car insurance.
Polite and thorough and addressed my…
Polite and thorough and addressed my queries professionally and constructively.
September 12, 2025
Reply from Hagerty UK
Hello Christopher, thank you for leaving positive feedback about your experience with us and for choosing Hagerty for your insurance.
Good Service Great prices understanding…
Good Service Great prices understanding of business
September 8, 2025
Reply from Hagerty UK
Thank you for leaving positive feedback about your experience with us and for choosing Hagerty for your insurance.
Quick answering of our phone call
Quick answering of our phone call, speaking to an actual person in the UK, knowlageble in all aspects of our enquiry and a perfectly actioned conclusion.
September 4, 2025
Reply from Hagerty UK
Thank you for leaving positive feedback about your experience with us and for choosing Hagerty for your insurance.
Always great to deal with, fast response and ongoing engagement
Always great to deal with,
September 8, 2025
Reply from Hagerty UK
Thank you for your positive review and for choosing Hagerty for your insurance.
Quick efficient service by staff who…
Quick efficient service by staff who knew what they were doing. Good price for my classic car insuranc.
Keep up the good work !!! Regards David
September 5, 2025
Reply from Hagerty UK
Thank you for taking the time to leave positive feedback and for choosing Hagerty for your classic car insurance.
Reply from Hagerty UK
Thank you for leaving a positive review and for choosing Hagerty for your insurance.
Insurance cover for my rare post…
Insurance cover for my rare post vintage car was made easy, and competitively priced.
September 5, 2025
Reply from Hagerty UK
Hi Chris, thank you for the positive feedback and for choosing Hagerty for your classic car insurance.
Easy to sort out insurance but…
Easy to sort out insurance but difficult to add “cherished salvage”
September 4, 2025
Reply from Hagerty UK
Thank you for leaving positive feedback and for choosing Hagerty for your classic car insurance.
Super helpful to deal with and a great…
Super helpful to deal with and a great price compared to others out there. Thanks
September 4, 2025
Reply from Hagerty UK
Thank you for taking the time to leave us positive feedback and for choosing Hagerty for your classic car insurance.
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