Ideal information always available from the staff. Sensible no nonsense policies available for all types of landlords. Well worth a 5 star rating for landlords.
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See what reviewers are saying
My Landlord insurance with another provider is due for renewal and I was shocked at the premium. I contacted Total Landlord insurance today, (recommended by RNLA the landord's association) just to que... See more
I complete a quote online and at the end was told that someone would contact me the next working day which they did by email. I then spoke to a very helpful mem er of staff who completed my insurance... See more
Outstanding Service and Total Peace of Mind I've been thoroughly impressed with this insurance company from day one. The sign-up process was straightforward, the coverage options were clearly... See more
Company details
Written by the company
Hamilton Fraser provides specialist insurance and ancillary services to the private rented sector and the aesthetic and cosmetic sector. With over 20 years of experience, our team of expert advisers excel at delivering high quality customer service and tailored insurance policies that meet your business requirements.
Contact info
Hamilton Fraser, 1st Floor, Premiere House, Elstree Way, WD6 1JH, Borehamwood, United Kingdom
- 0345 310 6300
- info@hamiltonfraser.co.uk
- hamiltonfraser.co.uk
4.7
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Administrator gave good suggestion on…
Administrator gave good suggestion on how to structure my policies,
thanks
April 1, 2025
Great customer service
Great customer service. Competitive prices.
Quick response and very helpful customer advisors.
April 1, 2025
The process was made easy
The process was made easy, informative and follow up information made available. Altogether a good service.
March 3, 2025
Staff were very helpful and found me…
Staff were very helpful and found me the best policy for my situation.
February 3, 2025
Clear information and fast response.
February 5, 2025
Sensible to give approx cost early on…
Sensible to give approx cost early on before detailed questions saves both parties time
Sensible questions
Able to insure What I required
Understandable requirements
January 6, 2025
Very informative consultant
Very informative consultant. She clarified everything and made the procee very easy. All done in 15 minutes.
Very satisfied.
January 3, 2025
Easy to deal with
Easy to deal with, simple process, 95% done online -which works well for me. Plus decent saving on previous provider.
January 3, 2025
Landlord insurance
The entire transaction was easily to follow and presented in such a way that even a layman would not have any difficulty in filling the details.
December 8, 2024
Quick response and well explained…
Quick response and well explained information given
December 5, 2024
Spent time ensuring my needs were…
Spent time ensuring my needs were correctly covered. Had excellent service from Massimo. Very pleased.
December 3, 2023
Unprompted review
Very quick and professional service!
November 5, 2024
I got what i wanted
November 1, 2024
Good price but issue with doc downloading
Good price but issue with doc download
So I want to see the docs but if I view then the link to pay was lost .. 4 docs so I lost it and had to get back and use bacs to pay
October 3, 2024
I have recently taken out flat contents…
I have recently taken out flat contents cover. I liaised with Kayleigh who was the most efficient and helpful person that I have come across in a long while.
September 9, 2024
Easy on line application made…
Easy on line application made purchasing process simple & quick
September 6, 2024
Well Priced Landlord Buildings Insurance
Our landlord policies have rocketed again this year, but Total Landlord Insurance was the most competitive with a high voluntary excess. Service was excellent.
September 3, 2024
I was puzzled that the cost was…
I was puzzled that the cost was itemised on my bank statement as .... hamilton fraser something which put me in a flap ... that should be explained , and save people calling the NRLA to confirm it wasn'
t a scam
August 12, 2024
Unprompted review
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