hamiltonfraser.co.uk Reviews 1,361

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Ideal information always available from the staff. Sensible no nonsense policies available for all types of landlords. Well worth a 5 star rating for landlords.

Rated 5 out of 5 stars

My Landlord insurance with another provider is due for renewal and I was shocked at the premium. I contacted Total Landlord insurance today, (recommended by RNLA the landord's association) just to que... See more

Rated 5 out of 5 stars

I complete a quote online and at the end was told that someone would contact me the next working day which they did by email. I then spoke to a very helpful mem er of staff who completed my insurance... See more

Rated 5 out of 5 stars

Outstanding Service and Total Peace of Mind I've been thoroughly impressed with this insurance company from day one. The sign-up process was straightforward, the coverage options were clearly... See more

Company details

  1. Insurance Agency

Written by the company

Hamilton Fraser provides specialist insurance and ancillary services to the private rented sector and the aesthetic and cosmetic sector. With over 20 years of experience, our team of expert advisers excel at delivering high quality customer service and tailored insurance policies that meet your business requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

A first class service

Their strength is the speed with which TLI responds over all means of communication. If something is urgent, they take the urgency on board and deal with it as such.

Keep up Kayleigh and Co. :) You were really very helpful. Thank you.

August 8, 2024
Rated 5 out of 5 stars

Excellent value with good service and good cover.

My Landlord insurance with another provider is due for renewal and I was shocked at the premium. I contacted Total Landlord insurance today, (recommended by RNLA the landord's association) just to query their terms. I have had very prompt responses to all my questions and been provided with quotes for two levels of cover and detailed documents to read and check. I have now bought my next years cover with an award winning company for a little over a quarter of the amount I was quoted by my previous company. It was so easy.

August 7, 2024
Rated 5 out of 5 stars

Kayleigh listened............

It does make a difference to a purchase when someone takes time to read and listen to your needs.

We are grateful to her for time and patience, not rushing our decision, and working with clarity, friendliness, and knowledge.
Thank you !

August 2, 2024
Rated 3 out of 5 stars

How do you know.

Insurance is exactly that. You've no idea how good it is unless you make a claim.
It's at that point you can assess how good it really is.

April 3, 2024
Rated 5 out of 5 stars

Straight Talking

Straightforward experience with Total Landlord Insurance. Easy to follow paperwork. Payment took less than a minute to finalise. Pleasure to deal with.

March 2, 2024

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