Ideal information always available from the staff. Sensible no nonsense policies available for all types of landlords. Well worth a 5 star rating for landlords.
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See what reviewers are saying
My Landlord insurance with another provider is due for renewal and I was shocked at the premium. I contacted Total Landlord insurance today, (recommended by RNLA the landord's association) just to que... See more
I complete a quote online and at the end was told that someone would contact me the next working day which they did by email. I then spoke to a very helpful mem er of staff who completed my insurance... See more
Outstanding Service and Total Peace of Mind I've been thoroughly impressed with this insurance company from day one. The sign-up process was straightforward, the coverage options were clearly... See more
Company details
Written by the company
Hamilton Fraser provides specialist insurance and ancillary services to the private rented sector and the aesthetic and cosmetic sector. With over 20 years of experience, our team of expert advisers excel at delivering high quality customer service and tailored insurance policies that meet your business requirements.
Contact info
Hamilton Fraser, 1st Floor, Premiere House, Elstree Way, WD6 1JH, Borehamwood, United Kingdom
- 0345 310 6300
- info@hamiltonfraser.co.uk
- hamiltonfraser.co.uk
4.7
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 1 month
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Reply from hamiltonfraser.co.uk
Thank you for your feedback, we are happy that we have been able to assist you with your landlord insurance policy this year.
So far great service received
So far great service received from initial contact and quote. Good price and completion of the application all ok no problems. So all good so far
March 29, 2023
Reply from hamiltonfraser.co.uk
Many thanks for taking the time to provide feedback on our service. Your comments are very much appreciated.
Efficient knowledgeable staff
March 27, 2023
Reply from hamiltonfraser.co.uk
Thank you for taking the time to write a review, we really appreciate your feedback.
Quick and efficient 😊👍
March 29, 2023
Reply from hamiltonfraser.co.uk
We are always keen to receive feedback, so your comments are greatly appreciated. Thank you.
Very easy and straightforward to obtain…
Very easy and straightforward to obtain a quote and good value for money. Not had to make a claim on it though.
March 27, 2023
Reply from hamiltonfraser.co.uk
Thank you for taking the time to write a review, we really appreciate your feedback.
Easy step by step process
Easy step by step process, good quote and call from agent who was professional and friendly.
March 26, 2023
Reply from hamiltonfraser.co.uk
Thank you for your feedback, we value your opinion on our service.
Brilliant
Brilliant , on the ball , quick, knowledgable . Once registered online everything easy to access and simple
March 20, 2023
Reply from hamiltonfraser.co.uk
Thank you for your feedback, we are happy that we have been able to assist you with your landlord insurance policy this year
Excellent service
Becky was Professional, helpful, very timely. Excellent and I would recommend the service highly.
March 23, 2023
Reply from hamiltonfraser.co.uk
The team here at Hamilton Fraser Total Landlord Insurance are thrilled to hear such good feedback, thank you for your kind words.
Professional and helpful service.
A professional service was provided for the quotation and in setting up the policy for immediate cover. A issue that had to be referred was dealt with promptly and effectively. Our questions were answered knowledgably. The representative was friendly and helpful.
March 22, 2023
Reply from hamiltonfraser.co.uk
Thank you for your valued feedback and leaving us such a positive review.
Easy to follow application for…
Easy to follow application for insurance forms. Comprehensive instructions and information. Good comprehensive price.
March 20, 2023
Reply from hamiltonfraser.co.uk
Thanks for your feedback, your comments are greatly appreciated.
So far so good the website was so easy…
So far so good the website was so easy to use, let’s hope the cover is as good as the website
March 17, 2023
Reply from hamiltonfraser.co.uk
We are always keen to receive feedback, so your comments are greatly appreciated. Thank you.
First time landlord
Very easy company to deal with and provided the insurance which meet my current needs. The price and service was excellent.
March 16, 2023
Reply from hamiltonfraser.co.uk
We are always keen to receive feedback, so your comments are greatly appreciated. Thank you.
Kayleigh is very helpful and patient
Kayleigh is very helpful and patient. Much appreciated for all her help in explaining the details of the landlords insurance.
March 15, 2023
Reply from hamiltonfraser.co.uk
The team here at Total Landlord Insurance are thrilled to hear such good feedback, thank you for your kind words.
on-line purchase easy to use with chat…
on-line purchase easy to use with chat line available if needed
March 15, 2023
Reply from hamiltonfraser.co.uk
Thank you for reviewing our service, your feedback is greatly appreciated
Reply from hamiltonfraser.co.uk
Thanks for your feedback, your comments are greatly appreciated.
Found your web site easy to use with…
Found your web site easy to use with clear questions .
March 13, 2023
Reply from hamiltonfraser.co.uk
We are always keen to receive feedback, so your comments are greatly appreciated. Thank you.
Repeat business.
March 10, 2023
Reply from hamiltonfraser.co.uk
Thank you for your feedback, it is very much appreciated.
The price of the insurance quotation…
The price of the insurance quotation was very competitive, and the service from the company was very good.
March 9, 2023
Reply from hamiltonfraser.co.uk
We are always keen to receive feedback, so your comments are greatly appreciated. Thank you.
To me this seems like a very…
To me this seems like a very professional co. I have had a good experience in the past too.
March 1, 2023
Reply from hamiltonfraser.co.uk
We are always keen to receive feedback, so your comments are greatly appreciated. Thank you.
Reply from hamiltonfraser.co.uk
We are always keen to receive feedback, so your comments are greatly appreciated. Thank you.
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