HappygiraReviews 

SCAM SCAM SCAM. I received my product over a month after purchasing. The package was damaged. Upon arrival there were missing and broken pieces. Even with the video of us opening the box with all the defects was not sufficient enough for them to offer any type of refund. Scam scam scam beware. By the way, you could get a much better product for a quarter of the cost at Walmart. I really wish I read more reviews before purchasing. If you are in United States, please please please don’t purchase from them. I’ve already reported them on every platform I possibly can.

PS it’s funny how all the reviews that have been “verified” all five stars and all the ones that gave it one star are not. Looks like they’re writing the reviews themselves. It doesn’t even sound like actual people with real life experience.

SCAM!!!!! Please don’t fall victim.

We received the wrong product from this company after waiting a MONTH for standard delivery. It took days to get a response, and there was no confirmation given that they would send us the correct product. There is NO CONTACT INFO for them, aside from some place in Oregon that doesn't answer the phone. This is totally absurd and I have no faith in this company as a result.

As you can see below in the company's response, they responded 2 months after i posted this review. They told me to reach out to the support email - good luck with that. The support email person takes 2-3 days to respond per each time you write them. That person was unhelpful. The company did not provide a way to "reach out" to them as they suggest. Because there is no company - as I said, I tried to reach the company, listed in Beaverton Oregon, left messages, there is no one there. I wish I could give them less than one star for making it so difficult to reach someone at their company. But I know, its by design.

HappyGira's Adult-Accessible Baby Playpen has truly transformed my living space. As a parent, finding an effective and space-saving playpen was essential, and this product exceeded my expectations. It effortlessly collapses into a compact form, allowing me to reclaim valuable floor space. Its sturdy build ensures safety, making it perfect for my growing child.

It took a month to receive the playpen. They do not state on the site that it is coming directly from China. The playpen is in pieces and were just tossed into the box. Therefore, some of the pieces were damaged. Have been contacting the company but all I get from them is to refer to the return/refund policy. The return policy is ridiculous. They require that you take a video from the moment you open the box and also they require that the box has not been opened. How in the world do you find out if the product is damaged unless you unpack and start assembly. I got in touch with my CC company disputing the charges because they will not stand behind their product.

As others have stated. The playpens arrive not preassembled, with different colored connection pieces than what is shown on the website. Clearly the reviews on their site are false. When I’ve attempted to contact customer service they’ve refused to issue a return/refund. Do not purchase products from this company.

Complete scam. Received playpen which was not assembled as promised and with wrong color plastic joints. Contacted customer service to return item and they refused.
Please don’t make the same mistake I did, avoid sending any money to this company!

Not a company to trust. I ordered two playpens because they sell a large one. The site says 6-12 days delivery. It took over a month and I had to get something else faster due to how long it took. I alerted them after three weeks that I’d not received it. I was met with only excuses but at least I got a response. Since it arrived, I have tried repeatedly to return and I have been totally ignored, not even an acknowledgment of my emails.

The playpen took a month to arrive and arrived with a tear in the canvas after I had put it together, I spoke to the customer service rep, he said in our policy they require you to take a video of you opening it to prove it was damaged? Lol, 0/10, save your money.

It’s been over a month and I still have not received my playpen. The company doesn’t offer tracking that’s universal- it’s on their site and updated 1x week- very odd. I don’t understand how I still haven’t received my playpen- this is EXPENSIVE and I expect better customer service and delivery/tracking/communication experience for the price- someone finally replied I should have received it last week.. well, surprise it’s not here! I ordered on June 11th it is now July 15th- and my child is crawling and nothing to protect them.. I’m going to purchase a different gate and I’ll be reporting as fraud by next week if it doesn’t arrive by then.

Easy to decide! Their products look great! I really appreciate their small selection. It's easier to decide, and I think the quality is probably better than somewhere with hundreds of options. I'm glad we found them!

Wanted to buy from a smaller shop vs no name amazon store. Also loved the available accessories. It look a while but got mine today.

Honestly, other baby brands have stronger marketing. I'd never heard of this brand before. But, I'm happy with my purchase from HappyGira. You guys should try marketing on Babylist. Lots of new parents find a lot of stuff there while preparing baby registry.

The company is not transparent. The items are being shipped from China.

This company is a SCAM! do not order. They are not a US company and they take advantage of consumers by shipping late orders, not accepting returns and not communicating with their customers. I am sorry to anyone else who does not read these reviews prior to making a purchase.

This company is a total SCAM. DO NOT PURCHASE FROM THEM!!!! We originally placed an order on the wrong credit card and immediately sent them a cancellation email from their Amazon pay template. We decided to place the order again on the correct card. They ended up sending us both play pens, claiming they never received a cancellation email. We immediately contacted them and wanted to return the other one as well because the quality is SO horrible, I would never feel safe having my 10 month old play in there, the fabric is paper thin, it will tear instantly. They refuse to allow us to return the items. They are true scammers, robbing parents of what little money they have. Horrible evil company.

Please note this company is a fraud. We bought a bassinet and it arrived a month later damaged. Their is no number to call only email and they don't acknowledge emails. I had to be persistent to get a response. They then ask for proof which I sent and they are only offering me $20 when I paid $220 for a defective item. This is terrible customer service.

I ordered this product and waited over a month for it to be delivered there in mind. This is a baby product during this time my baby did not have a playpen while learning to crawl. When I reached out to let the company know that I STILL didn’t have a usable product, they only offered to send replacement parts. Which I knew would take ANOTHER month to receive which really isn’t feasible for our family.

The playpen we purchased for our baby took over a month to arrive and when it did arrive it was filthy and missing several pieces. The company has stopped responding to me. Cheap, overpriced product, and even worse customer service!

I had a problem with my orders it stated that the office is located in the United States, but all orders come from abroad without informing the customer, I don't know if they follow US laws and standards for manufacturing. Because what relates to the baby is not a joke. Now, after receiving the package after a month, one of the orders has not arrived. Also, the playpen that has arrived, it doesn't have proper and easy instructions for assembling the pieces. I think this was the most difficult and worst order I have ever seen.

This company is a scam! My order was not received. Contacted UPS, made a claim, the claim was approved. Reached out to this company to issue my refund and they are not responding. This company is a joke!