I was referred by another camper that their cover was exceptionally good. and after speaking to a young lady who guided me through any additional options that I may need, I took out a New Insurance c... See more
Company replied
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See what reviewers are saying
We’ve been with Happy Place for a year now and the pricing and service has been excellent although we have not had to make a claim. We were delighted this year when we had the renewal notice that it h... See more
Company replied
Not had to make a claim yet, fingers crossed, so can only comment on process of taking out policy and pricing. Much cheaper than previous insurer for much more cover. Ended up paying for more comprehe... See more
Company replied
Really competitive price, happy with that! They came recommended and having not heard of them I was obviously dubious. I'm glad I was told of them now! Easy to use website, UK based Customer Servic... See more
Company replied
Company details
Written by the company
Happy Place brings together over 30 years of insurance experience into one touring caravan insurance policy. Combining great value and specialist cover, our policy offers caravan owners excellent value for money and big savings.
Contact info
New Road, HX1 2JZ, Halifax, United Kingdom
- 01422 397786
- info@happyplace.co.uk
- happyplace.co.uk
4.9
Excellent
103 reviews
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Reply from Happy Place Insurance
Thanks for leaving us a review Steve!
Reply from Happy Place Insurance
Thanks Sandra!
Had no problem at all taking out my…
Had no problem at all taking out my insurance, all done online 👍👍
May 14, 2021
Reply from Happy Place Insurance
Thanks for rating your online experience 5 stars!
Caravan Insurance
Spoke to a very courteous young man named Liam who talked me through the whole process - he made it all so very easy to complete. I received a confirmation email very shortly afterwards. The whole process was very quick, smooth and hassle free. Very competitive prices too.
May 13, 2021
Reply from Happy Place Insurance
Thanks for your brilliant review Bernadette! I've passed your lovely comments along to Liam.
Great company competitive pricing and…
Great company competitive pricing and very good customer service
May 11, 2021
Reply from Happy Place Insurance
That's what we like to hear. Thanks Anthony!
Reply from Happy Place Insurance
Thanks Vince!
Great service and price
Great service and price. Happy Place offered a significantly lower price than the renewal price quoted by their 'parent' company. And for the same level of cover. It certainly put me in a happy place!!
May 10, 2021
Reply from Happy Place Insurance
Thanks for your excellent review!
Reply from Happy Place Insurance
Thank you for rating us 5 stars!
All sorted within a few days
All sorted within a few days. Good communication and and quick at getting back to you with queries.
May 9, 2021
Reply from Happy Place Insurance
Thanks for your review Matthew!
Reply from Happy Place Insurance
Hi Amanda, thanks for leaving us a review. Great to hear you found our website easy to use.
Be aware.
I was pleased with the transaction until I was made aware,after purchase,that my caravan had to be CRIS registered.
The £65.00 fee for this cancelled any saving in changing from previous insurers,LV.
May 7, 2021
Reply from Happy Place Insurance
Hi Harry, as outlined in our policy booklet, caravans manufactured after 1992 must be registered with the Central Registration and Identification Scheme (CRiS) and the identification number must be provided to us.
For the vast majority of our customers, their caravans are already CRiS registered either by the manufacturer or dealer. Unfortunately the cost to register a non-UK caravan such as yours is quite high but we don’t set the price for that.
The benefit of CRiS registration is that it could help to recover your caravan in the event of theft and it will also be viewed favourably if and when you come to sell your caravan. As an insurer we need a CRiS number to handle a claim.
We would expect most specialist caravan insurers to request a CRiS number at the start of a new policy.
Thanks for insuring with Happy Place.
Excellent support and guidance
May 3, 2021
Reply from Happy Place Insurance
Thanks for your brilliant review!
Answer the phone quickly and very…
Answer the phone quickly and very helpful was the gentleman that I dealt with
April 14, 2021
Reply from Happy Place Insurance
Thanks for your great review John!
Competitive premium
Competitive premium and on paper seems a great policy. Not had to make any claims so don’t know how well they will be handled, but hope I never need it.
April 1, 2021
Reply from Happy Place Insurance
Thanks for rating us 5 stars.
Really competitive price
Really competitive price, happy with that! They came recommended and having not heard of them I was obviously dubious. I'm glad I was told of them now! Easy to use website, UK based Customer Services, and very polite with it. Hopefully we won't have to claim, but if we did I would guess that it would be a swift and painless procedure. Thanks HP
February 12, 2021
Unprompted review
Reply from Happy Place Insurance
Thank you for your excellent review Lisa.
We're pleased you found your online experience easy and we're impressed with our customer service.
Fingers crossed for a swift and safe return to touring in 2021!
Competitive Caravan Insurance Premium.
Early receipt of renewal notice and documentation online, and two follow-up telephone messages. Easy and efficient renewal. Expected LOWER premium than previous year given probable reduction in use of caravans during pandemic and assumed fewer claims for losses as a result. Premium quoted still as good as alternatives on comparison sites.
January 28, 2021
Reply from Happy Place Insurance
Thanks for the four star rating John and for renewing with Happy Place. We've still continued to service claims despite reduced use and do try to keep our premiums competitive. Stay safe, Liz
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