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Hardisty Estate Agents Reviews 

762
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach throughout the entire process. The service provided is frequently described as excellent, with many people appreciating how smooth and stress-free their experience was, often making complex situations much easier to navigate. Reviewers highlight the exceptional customer service, noting that team members are always approachable, available, and quick to respond to queries. Many commend their proactive communication, consistently keeping consumers updated and diligently chasing necessary parties to ensure a seamless progression. This dedication helps navigate challenging situations and provides reassurance, making the overall journey much less anxious for people.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, supportive, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of communication. Customers... See more

Customer communications

Consumers find contact to be positive, with many reviewers highlighting specific individuals as their helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more

Company replied

Rated 5 out of 5 stars

Chloe was incredible throughout the entire process. She kept me updated every step of the way, which really helped put my mind at ease. I was very anxious, but Chloe was always reassuring, patient, an... See more

Company replied

Rated 5 out of 5 stars

I have been very happy with the service provided, initially by Ben and Luke, then progressed by Lehila. Lehila kept in touch with me, buyers and solicitors throughout the process, which was complicate... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer things can be very overwhelming and confusing especially if things arent going to plan. Ben who was helping us through was so patient with us and explained everything step by ste... See more

Company replied


Company details

  1. Real Estate Agency

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

762 reviews

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4.9

All reviews

(762)

282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Working with Hardisty on the purchase of my first property

It was great to work with Hardisty on the purchase of my first property. The sales team were very accommodating of my requests for extra viewings and helpful throughout. Of particularly note was the after sales service received from Lehila Owen on the completions team who kept on top of the process despite it being very lengthy. Thank you to all at Hardisty, I would highly recommend!

May 22, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for sharing your experience, Zoe. I'm really pleased you felt my support made a difference in the lengthy process. Wishing you all the best in your new home - Lehila

Rated 5 out of 5 stars

I would like to thank Ben for all his…

I would like to thank Ben for all his help with selling my house, by firstly explaining the process to keeping me updated of the progression of the sell. I look forward to lehila taking over for the final part of the property sale

May 27, 2026
Unprompted review
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Reply from Hardisty Estate Agents

We're so glad to hear our team provided excellent support throughout your house sale. We appreciate your kind words and look forward to assisting with the final steps.

Rated 5 out of 5 stars

Great staff

The staff, in particular Jack Barry have been really fast and detailed in the information they have delivered, as well as really moving the early stages of the purchasing of a property on quickly.

May 27, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the write up Matty, glad we secured you your first home - Jack

Rated 5 out of 5 stars

5 Star Service - Roxy & Hardisty

Roxy thank you so so much for all your help in selling our property! We was actually on the market last year with another agency and got no viewings and within 10 days Roxy has done viewings and sold our property, I’d really recommend Roxy & Hardisty when either choosing to buy a house or sell. Roxy was so lovely to speak to and kept us updated at all times. Roxy and Hardisty have done more for us than the other agents could ever and we would highly recommend! Thank you Roxy & Hardisty x

May 20, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your amazing review. We’re absolutely delighted to hear that Roxy was able to help secure a sale for your property so quickly after your previous experience elsewhere.

It’s wonderful to know that her communication, dedication, and proactive approach made such a positive difference throughout the process. Keeping our clients updated and supported every step of the way is something we pride ourselves on, so your feedback means a great deal to both Roxy and the wider Hardisty team.

Thank you again for your recommendation and for trusting Hardisty with the sale of your home. We wish you all the very best for the future.

Rated 5 out of 5 stars

Chloe was excellent

Chloe was excellent. Kept me up to date on the process and was always willing to sort out anything in what was a long drawn out sale. I would certainly recommend using her for the sale of property in the area.

May 19, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your review David. I’m so pleased I was able to keep you updated throughout the sale of your property. It definitely wasn’t a quick and easy sale, but we got there in the end!! Take care, Chloe

Rated 5 out of 5 stars

No waiting around!

I recently purchased a house that was being marketed by Hardisty. The viewing was promptly arranged and done by someone who was knowledgable about the area, and enthusiastic about the house (a stark contrast to some other agents), I made an offer and received a call back a few hours later from Jack Barry with the offer accepted. I then had documents to send and checks to go through and Jack was super quick in replying at each stage and confirmed everything, exactly what you want when something like this is at stake. Highly recommended.

May 19, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that your experience purchasing your new home through Hardisty was such a positive one from start to finish.

It’s wonderful to know that the viewing process stood out to you and that the enthusiasm and local knowledge provided made a real difference. We’re especially pleased to hear your kind comments about Jack Barry and the support he provided throughout the offer and sales progression process. Buying a home can be a stressful time, so it’s great to know that his quick communication and efficiency helped give you confidence every step of the way.

We truly appreciate your recommendation and wish you every happiness in your new home.

Rated 5 out of 5 stars

Fantastic experience from beginning to…

Fantastic experience from beginning to completion. Communication was clear and consistent throughout. Lehila was very proffessional; I really appreciated all the support she provided during the process.

May 8, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a kind review Letty, it was a pleasure to work with you and I hope you love your new home! – Lehila

Rated 5 out of 5 stars

Professional and communicative service

Our experience with Hardisty was very positive overall. Lehila was especially helpful during the after-sales process, keeping us informed throughout and always being responsive as we worked towards completion.

April 24, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the lovely words Stuart, wish you all the best in your new home! You know where we are in future – Lehila

Rated 5 out of 5 stars

Jack Barry was very good

Jack Barry was very good. He kept me informed every step of the way. Would recommend this estate agents.

May 8, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your lovely feedback. We’re delighted to hear that Jack Barry kept you informed throughout the process and provided such a positive experience. Clear communication is something we really value, so it’s wonderful to know this stood out to you. We truly appreciate your recommendation and thank you for choosing Linley & Simpson.

Rated 5 out of 5 stars

Professional

Jack Berry who we met was very professional and pleasant to deal with.

March 31, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your kind review. We’re so pleased to hear that Jack Berry was professional and pleasant to deal with throughout your experience. We’ll be sure to pass your lovely feedback on to him. Thank you again for taking the time to leave a review.

Rated 5 out of 5 stars

Roxy was absolutely amazing throughout…

Roxy was absolutely amazing throughout the entire process of buying our first home, super responsive and always so friendly and happy to help. Went above and beyond what you would expect from the sellers estate agent and during what is inevitably a stressful time this made all the difference to us.

Everyone we spoke with at Hardisty’s was great and for these reasons if we came to sell we would absolutely go with them

May 1, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your lovely review, Rhi. It was such a pleasure helping you through the process of buying your first home! I’m so pleased I could help make things a little less stressful and support you along the way. I’ll be sure to pass your comments on to the rest of the team too. Wishing you lots of happiness in your new home! Roxy

Rated 5 out of 5 stars

A very professional and caring service

As soon as our offer on a flat had been accepted, Chloe introduced herself as our key contact person . Throughout the process Chloe communicated regularly with our solicitors and kept us updated of progress. She ensured that any queries were dealt with promptly and efficiently. Our flat purchase went smoothly and was dealt with in a caring and professional manner . Thank you

May 5, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a lovely a review Helen. I’m really pleased I was able to support you through the process and get the purchase over the line for you. All the best, Chloe

Rated 5 out of 5 stars

I would seriously applaud this company…

I would seriously applaud this company (especially Chloe).
From booking the viewing to completion has been exceptionally easy. I was kept up to date on all aspects of purchase and found someone at the end of the line when required who did their upmost to help me with any queries I had. I was especially grateful for the regular updates (liaising with seller and both sets of solicitors). Thank you.

May 1, 2026
Unprompted review
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Reply from Hardisty Estate Agents

We're happy the purchase process was exceptionally easy, and we appreciate your recognition. We're grateful for your positive feedback regarding our regular updates and support throughout the process. Thank you!

Rated 5 out of 5 stars

Our Go‑To Estate Agent - Highly Recommended

We’ve had a really great experience with everyone at Hardisty’s, particularly Chloe, Luke and Danny. They have helped us with three property sales over the past four months and are currently dealing with another two for us. This is by far the best experience I’ve had with an estate agent. Communication has been excellent throughout – keeping us regularly updated, chasing solicitors, and acting as a strong bridge between seller and buyer. We also had an offer accepted on one of the properties within just two days. We couldn’t have asked for a better service and I probably will only use Hardisty's in the future.

May 4, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the lovely review! It was an absolute pleasure helping you with your sales, and I’m so pleased to hear you felt supported throughout the process.

We always aimed to keep things moving and keep you updated every step of the way, so it’s great to know that made a difference. I really appreciated your trust in us across so many properties, and I’m delighted we managed to secure such a quick offer on one of them too!

Thanks again for your kind words and support. We look forward to working with you again in the future

Rated 5 out of 5 stars

Jack Barry.

The young man dealing with our sale and purchase was Jack Barry. He was friendly, professional and nothing was too much trouble for him. Thank you Jack.

May 5, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind words Steven, glad we secured you a sale and purchase all in one!

Rated 5 out of 5 stars

Very professional and helpful service

Very professional and helpful service. The team were found the right buyer for my property and kept me updated all the way through the process. Highly recommended and great to deal with.

May 5, 2026
Unprompted review
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Reply from Hardisty Estate Agents

We're happy to hear that you had a positive experience! It's great to know that we found the right buyer for your property and kept you informed. Thank you for recommending us!

Rated 5 out of 5 stars

House purchase

We recently purchased our property through hardisty & our estate agent was Roxanne. She was always kind & helpful as well as quick to answer queries and help us through the process. 5/5

May 1, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks so much for the lovely review James! I’m so pleased you felt supported and I wish you all the best in your new home.
- Roxy

Rated 5 out of 5 stars

Faultless service in every way.

Faultless service in every way.

May 5, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review, Graham, we're so glad the team at Ilkley could provide such a good service! Best of luck for the future - The Hardisty Team

Rated 5 out of 5 stars

Concierge service

From start to finish, the team at Hardisty kept me informed, provided advice, and assurances at each different step of the sale process. The handovers between different team members were seamless and always personalised. In three words: professional, personal, proficient service. Thank you to everyone involved in the sale process, from the evaluation through to completion.

May 5, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review Alejandro, so glad the hard work at Skipton shone through all the stages and helped the process flow smoothly - The Hardisty Team

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Jack and Lehila, we couldn’t recommend them highly enough.

They managed to sell my property within just one day, which exceeded all expectations. From start to finish, they were proactive, professional, and clearly knew exactly how to position the property to generate immediate interest.

Communication was excellent throughout — always responsive, straightforward, and on top of everything. Selling property can often be stressful, but Jack and Lehila made the process feel smooth and well managed.

If you’re looking for someone who gets results and genuinely knows what they’re doing, I’d highly recommend Jack and Lehila

Thanks again for all your help!

May 1, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the lovely review Matt, that really means a lot to us. It was a pleasure working with you, and I’m so glad we achieved such a great result so quickly. Jack and I really appreciate your trust in us. Here if you need anything in future! – Lehila and Jack

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