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Rated 1 out of 5 stars

I paid my loan in full, and was told I would get an email confirming this. i did not get this email, but the following day I did get an email offering me further finance, which I find predatory. I... See more

Company replied

Rated 5 out of 5 stars

Great online process, very fast turn around with entire process including money in your bank once contract accepted and signed, easy to follow, straight forward and straight up, great communication fr... See more

Rated 5 out of 5 stars

When I went through some financial difficulties the Collections team helped me by adjusting my payments to suit my budget, which allowed me to catch up without stress. But the best thing was, I was tr... See more

Rated 5 out of 5 stars

I have been thinking for ages about getting a loan for my dental issues but was too embarrassed and thought it wasn't a good enough reason and thought it would be rejected. I decided to take a chance... See more

Company details

  1. Car Finance and Loan Company

Written by the company

Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We’ve created Australasia's largest direct online lending experience, having facilitated over $1.6 billions in loans to over 50,000 customers on both sides of the Tasman, giving people more choice and options. Along the way we’ve created over 100 jobs, and created a purpose‑driven culture focusing on helping people do better through technology, big data, and responsible lending.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

176 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Harmony big tick

Process took lo ger than advertised but o ce there very quick and helpful. Able to pay mechanic and vetbills and get my cremated mickey back

January 31, 2025
Rated 4 out of 5 stars

Excellent service and speed of replies…

Excellent service and speed of replies to emails and transferring of funds, can't fault that, the only thing I found frustrating is when you give the system access to my ANZ account, it would fault multiple times and I would have to try again, at least 20 times. but once it worked, no issues.

January 31, 2025
Rated 5 out of 5 stars

Thank You for Your Support




Thank You for Your Support,
Harmoney.

I wanted to take a moment to express my heartfelt gratitude for your assistance with my loan application. Your guidance and support made the process much smoother than I anticipated.

I truly appreciate the prompt approval and the clarity you provided throughout the process. It has made a significant difference for me during this time.

Thank you once again for your exceptional service. I will be sure to recommend your company to others in need of financial assistance.

Best regards,
Mainaz

January 30, 2025
Harmoney logo

Reply from Harmoney

Wow! Thank you Mainaz; what an amazing review. Thank you for sharing your experience.

Rated 5 out of 5 stars

Easy

Easy, stress free process.

January 27, 2025
Harmoney logo

Reply from Harmoney

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Quick easy process

Quick easy process, made consolidation a breeze. Follow up phone call explaining process. Satisfied customer.

January 1, 2025
Harmoney logo

Reply from Harmoney

What a great review, thank you Linda.

Rated 5 out of 5 stars

The process was very convenient

The process was very convenient, you can do it all thru online. And the team are very accommodating and fast.
I got my approved loan in just a short time. If you have financial problems, Harmoney really answers your prayers.

January 5, 2025
Harmoney logo

Reply from Harmoney

Thank you for choosing Harmoney, Tina.

Rated 4 out of 5 stars

Simple and easy processes

Clear information and easy to follow instructions and forms. Great follow up communications - timely, clear and good information. Very easy to deal / interact with.

January 4, 2025

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