I paid my loan in full, and was told I would get an email confirming this. i did not get this email, but the following day I did get an email offering me further finance, which I find predatory. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great online process, very fast turn around with entire process including money in your bank once contract accepted and signed, easy to follow, straight forward and straight up, great communication fr... See more
When I went through some financial difficulties the Collections team helped me by adjusting my payments to suit my budget, which allowed me to catch up without stress. But the best thing was, I was tr... See more
I have been thinking for ages about getting a loan for my dental issues but was too embarrassed and thought it wasn't a good enough reason and thought it would be rejected. I decided to take a chance... See more
Company details
Written by the company
Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We’ve created Australasia's largest direct online lending experience, having facilitated over $1.6 billions in loans to over 50,000 customers on both sides of the Tasman, giving people more choice and options. Along the way we’ve created over 100 jobs, and created a purpose‑driven culture focusing on helping people do better through technology, big data, and responsible lending.
Contact info
Level 3/110 Customs Street West, 1010, Auckland, New Zealand
- 0800 427 666
- harmoney.co.nz
4.4
Excellent
176 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was a fast and easy process compared to…
Was a fast and easy process compared to other finance companies, forever grateful ngā mihi
January 2, 2025
A clear informative professional…
A clear informative professional service. I liked the follow-up calls to ask questions about the process.
December 1, 2024
Harmony team are the best finance that…
Harmony team are the best finance that I have met in New Zealand
November 30, 2024
They make the process hassle free
They make the process hassle free, regular and timely updates and tailor their approach to your needs
November 28, 2024
It was a very good experience in…
It was a very good experience in general, however when I allowed automated access to my Bank Account, somehow the credit review process was struggling.
Thankfully when I phoned in person, the credit assessment was able to be completed & approved.
November 26, 2024
Everything seamless and easy process…
Everything seamless and easy process Everything explained in an understanding way
November 29, 2024
Outstanding service from start to…
Outstanding service from start to finish! The loan application was seamless,with exceptional customer support guiding me every step of the way. Competitive rates and flexible repayment options made my experience even better.
November 27, 2024
The personal touch that was given to…
The personal touch that was given to me for my needs specialist attention
November 25, 2024
Would recommend :)
Great communication during all stages of the application and quote process.
October 30, 2024
Fast no hassle service.
October 30, 2024
It was quick and easy
October 28, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.