Harpers Healthcare Reviews 

186
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Easy to navigate site to find items required. Fast delivery of order and happy with expiry dates of items. Have ordered twice and will continue to order if required.

Rated 5 out of 5 stars

I had tried ordering these ensure drinks via Amazon but they went missing. I needed them urgently, for my father who is seriously unwell, while a prescription was being organised. Harpers Healthcare d... See more

Rated 5 out of 5 stars

A massive thank you to Harper's Healthcare for the kind advice and speedy dispatch of my order. The pharmacist went above and beyond to help me. My son needs a certain product which he has relied on... See more

Company replied

Rated 1 out of 5 stars

Order went through ok, after a few days got an email to say it had been shipped, only to be sent an email saying the item was no longer in stock. Update stock management software so customers don’t or... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Harpers Healthcare is a reputable online healthcare retailer based in Brighton, with an excellent reputation for service. We are part of a wider group that also operates a long-established community pharmacy. While our pharmacy and online retail businesses are run separately, both are built on the same values of professionalism, care, and high standards. Since August 2019, Harpers Healthcare has focused on providing a wide range of healthcare products online at competitive prices, alongside a seamless and reliable customer experience. Our goal is to grow into one of the UK’s leading online healthcare retailers, without ever losing the personal service, trust, and passion.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

186 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(186)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, fast delivery.
I called them before my order as I wanted to know the expairy date and the lady was very helpfull.

June 26, 2025
Rated 1 out of 5 stars

Lucky if your order turns up!

Ordered some nutrition drinks on the 26th April, still haven’t received them! Courier is USELESS, and haven’t had a great deal of contact in regards to a refund from this company. Will never use again.

May 8, 2025
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Reply from Harpers Healthcare

Hello,

We actively messaged you to solve the issue. The courier failed to deliver (lost the parcel) and we refunded the order.

Rated 5 out of 5 stars

First class service

This was my first time to use this service and Evan the staff member talked me through the plan and was very professional and this put me at ease. Thank very much

April 24, 2025

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