This week in Harvey norman i purchased a Hisense microwave and the service from Hayley was excellent.I called in today and bought a sage blue kettle with a matching toaster,Once again Louise and Hayle... See more
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Location
Switch locationUnit 14-20 The Parade, Gracechurch Shopping Centre, The Parade, B72 1PD Sutton Coldfield, Birmingham, GB
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See what reviewers are saying
Pre ordered the IPhone 18 pro max on Sunday at the Sutton Coldfield branch was unable to get credit with apple or curry’s however with Ellie #10687 was able to sort out the pre order swiftly happy wit... See more
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Very quiet when we went in, went to look at sofas a man who I presume was the manager wearing a white shirt was walking about but didn’t approach us , we sat on a few sofas and left. I fully appre... See more
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Conor at Harvey Normans Sutton Coldfield branch was super helpful and informative. He helped us over the weekend make our choice when buying our bed. He gave us great advice and was really friendly.... See more
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Company details
- Department Store
- Bedding Store
- Computer and Accessories Store
- Electronics Store
- Furniture Store
- Sofa Store
Written by the company
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Contact info
Unit 14-20 The Parade, Gracechurch Shopping Centre, The Parade, B72 1PD, Sutton Coldfield, Birmingham, United Kingdom
- 0121 823 0590
4.7
Excellent
185 reviews
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“Excellent customer service from…
“Excellent customer service from Darianna Brill at Harvey Norman Sutton Coldfield. The manager went well above and beyond their duties to help me get the device I needed. Really appreciated the extra effort—highly recommend!”
April 3, 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Gracechurch
Hi Kashmir,
We appreciate you sharing your positive experience with us. We're happy to hear that our team went above and beyond to assist you. Thank you for your recommendation!
Kind Regards,
Kevin
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