Harvey Norman United Kingdom - Harvey Norman Gracechurch Reviews 

I bought a couch called: Cadenza2EE Charcoal £600, and it's really lovely. It's electric ⚡ and reclining, perfect for gaming 🎮 or watching Netflix with the girlfriend. The salesman Simon was a nice guy, and he explained the delivery 🚚 and removal charges £175 total. The shop looks awesome and I like their gaming laptops very much. 💻 👍🏻

Amazing customer service from Hamza today. Polite & friendly. Went above and beyond.

Purchasing Fujifilm x100VI

Good service from Waqaas and Darianna in explaining my product to me. Also good service from Jake when setting it up in the technical department.

Lovey place to shop staff extremely knowledgeable and helpful sales associate Grey found us the perfect vacuum cleaner very impressed
What a great improvement to Sutton Town centre

We went into the new store today at Grace church to look at beds and had absolutely fantastic customer service from Tracey and Paul!

The is a good selection of stock of beds and bed frames too - would highly recommend visiting 😊

Came in just to visit the new store, after chatting to Jake and Tom, I then ended up leaving with a new phone and tablet which was all set up for me too. Fantastic service!

They let us bring our dog in .
All the staff were so friendly and helpful
We ended up buying a fridge freezer and a tv.
Really lovely staff

Warm welcome good advice
Good offers
Helpful staff James in bedroom department and Grey in electricals at Sutton Coldfield branch

Excellent addition to Sutton Coldfield. Popped into store with my partner for the first time to browse. 3-hours later, walked out with an iMac, iPad & an Anker Solix. Thank you to Hamza, Jacob & the Store Manager for excellent customer service, patience and support. We will be back!

Me and my wife visited new store which opened last week in Sutton Coldfield. The sales girl Michelle is extremely helpful and knowledgeable. 10 out of 10 for Michelle.She really made us at ease to give detailed information about the product which my wife bought. The manager Steve was even also very polite and helpful. We have decided to buy regularly from this store whenever we require any household items.

Went in to buy a new iPhone and iPad at your store today, the young lad Jake was amazing in helping me choose. Had a lot of knowledge and even set up my devices and transferred everything for me, absolutely wonderful service, will happily shop here again!

I went in to look at electrical items & met a member of staff called Gray, she was informative, pleasant & really helpful helping me decide which product was best for me! Couldn’t have asked for more & will certainly be shopping there in the near future!

Went into Harvey Normans in Sutton Coldfield which I loved! Got interested in an automated vacuum that works itself! Spoke to a young Lady called Gray who was more than helpful, knew everything about the products & even showed us a demonstration on her phone! Lovely attitude & personality (wish I could have adopted her)
Shall definitely be back!

Fresh and inviting showroom with lots of choice. Friendly staff with lots of knowledge.

Great service from James on beds.

Aaron provided us with great service as we navigated the store.

Our overall experience from simply browsing to actually purchasing and receiving the items within the agreed timeframe was outstanding to say the least.

We would like to thank 'Simon' & 'Aaron' both of whom gave us a good deal and explained everything about the product in the store and also the two gentlemen that came and took our old product away then set up the new ones!

Amazing opening weekend. The store is a beautiful open layout and very clean. All the staff were welcoming and happy to help. I went back after thinking about purchasing a sofa and Simon helped me from start to finish. If there was anything he wasn’t sure on he went to double check to make sure I had a seem less experience.

We bought 2 sofas from the new Harvey Norman Store in Sutton Coldfield. The lady Hannah was very polite & professional. She explained everything to us. Would recommend buying from your stores from our experience.

Visited the store on 3/6/26 to buy a dishwasher. Steve talked us through the different models. He told us about free delivery/fitting, interest free plus 10% gift card, so decided to purchase a double oven too. He provided a quote and we returned today to finalise. He was very knowledgable and helpful. Also Louis assisted us and was equally as helpful.

Hannah was very knowledgeable about the products. This enabled my husband and myself to make an informed purchase.

Loved the open aspect of the lower sales floor, upper a little smaller and a little cramped. Plenty of choice in all departments. Staff were very polite, friendly happy to help, especially Hannah who helped us with our purchases. Giving us all the information as to detailed measurements of our goods. Also suggesting we could take advantage of the interest free options.