Harvey Norman United Kingdom - Harvey Norman Gracechurch Reviews 

We visited Harvey Norman Sutton Coldfield on Sunday 3rd May. We were very impressed with the service we had when we made a purchase from the electrical department. We were served by Jake who was very polite and very knowledgeable about the product we purchased

The customer service from Lisa was warm, friendly and knowledgeable. It was a pleasurable shopping experience.

Jake was very friendly and knowledgeable and gave us a small reduction for our purchases!

Thank you!

Gabriela and regan are really nice people I hope u give em a raise helped me when I needed help with no problem

All the staff were very pleasant and helpful especially Sophia and Jake.
The store is very pleadant to walk round, easy to identify what you are looking for.

A wonderful store a breath of fresh air where it is necessary. A bright airy store, lots of light, friendly atmosphere as you walk through the doors. I was looking for a new mattress, Kieran spoke to me and showed me those that matched my requirements with his help made a purchase. Well done Kieran, excellent care of the customer. Will visit the Sutton Coldfield store again. John Kearney

Beautiful well laid out store.
Helpful & friendly staff.
Staff gave all information needed without being pushy.
One member of staff, Simon, remembered us from the day before & was most helpful.

The staff were really helpful, in particular Hamza provided excellent customer support ensuring all of our needs were met.

Great experience shopping at the new Havey Norman store here in Sutton Coldfield Birmingham.
A lovely sales lady name Louise on the 2nd floor Electrical department was so very helpful and pleasant in dealing with all my purchases 😊

Grey was very helpful in my purchase yesterday, she provided enough information in order to decide which item to go for. Not only that she was very approachable and friendly. She really made the service great! Thank you Grey!

All the staff we met were eager to help but not over pushy. We returned soon after our first visit and a very helpful, knowledgeable and personable assistant called Simon guided us through our purchase. We weren’t rushed and it felt good to buy something in person.

The Sales Associate was professional approachable and extremely knowledgable about the item I purchased, which was an electric oven. Gave clear information on pricing structure and delivery.

I visited the store as a passing customer and was greeted by Sophia. She was incredibly professional, answered all my questions clearly, and had such a bubbly, friendly personality. She’s really easy to talk to and made the whole experience feel comfortable. A very warm presence in the store. Also great asset to the shopping centre hope to see the store succeed

Visited the new Harvey Norman store in Sutton , on the Monday after opening . Had a wonderful experience , whilst looking in the electrical department at the Dyson airwraps . I only popped up to have a look at them , whilst my husband was at the till downstairs . I wondered if they may be on display to see how heavy or light they are to hold , due to problems with my joints . Whilst I was looking a lovely sales assistant came over and advised me that that a particular colour was on offer due to the store opening at such a good price £199 instead of the usual nearly 500 pounds. I asked her about what they could do and included and she showed me on her own hair how the worked . In was really amazing and great to see them in action . She answered all my questions honestly and easily and was a pleasure to talk too . It was lovely to hear about her own hair and her experience using them , which I could relate too . I went down to ask my husband straight away and he brought them for me. I used them four times since and they are wonderful for my fine hair . I really needed something gentle to use now whilst going through the menopause . I really enjoy using them and trying the different styles on the app videos , for my new bob haircut . I can’t thank Grey enough , the excellent young sales assistant that helped me that day. Thankyou again Grey for your kind care and attention 😊💕🙏xx

Louise was truly amazing and helpful in showing us how the air wrap id hairstyle. She was also supportive to us.

Very helpful staff member called Grey, polite and professional! Very happy with my purchase and in store experience

1st time in store. Lovely bright good layout ambience and offers. Pleased wIth my purchase. Served by A Savva very pleasant gentleman.
Worth a visit

Really friendly, Hamza checked in with us when we were browsing around the tech dept. He was really welcoming and we chatted about the store in general and we was talking about the tech we already had, he was genuinely listening and making us feel welcome without pressure selling. We ended up buying a Fitbit 😂 as we were looking for something but not sure what we wanted, he gave great advice and had great knowledge . He is a great asset to Harvey Norman and we will be back again when we need anything. Hamza is a real asset to your store!

Louise, who served us, was really helpful, knowledgeable about the product and had wonderful customer serve. She was such a lovely person with a cheery smile.

Good prices. For furniture it was excellent apart from the coffee tables, but I’m not gonna hold that against you. Your IT department was excellent a good range of products and you had one reasonably priced unit for each range in the display - very clever.
I note that you don’t do on-site installs that’s where I come in. CDoS PCDoctor. 07838199007. I was impressed with Jake and his staff in the IT department and I’ve got myself a really reasonably priced iPad. And keyboard and screen protector and it was fitted and I was impressed. Many thanks.