Harvey Norman United Kingdom Reviews 

I had a fantastic experience with Maya at Harvey Norman Gracechurch (Sutton Coldfield).

I went in for a coffee machine for my husband (very last minute) for our anniversary the following morning. There were none in stock in store, but on telling Maya why I was hoping for it the next day, she told me she would see what she could do.

She came back and said they would get the product sent from another store and one of the staff would deliver it themselves the next day!

The next day, Maya herself delivered the coffee machine for my husband. Fantastic customer service, could not ask for any more and could not recommend highly enough.

Thank you so much Maya!

Customer Service and product knowledge from Maya and Stevie B was superb. All of our questions were answered in depth and both took time to establish our priorities. Everything was price matched and we purchased more appliances than we had originally intended. The interest free credit application was challenging, but Maya helped us solve the issues in a professional and confident manner. We will defiantly use Harvey Norman again for any future electrical goods we need.

I was greeted with a warm welcome and shown the beard trimmers and told the main differences which helped me pick the right thing for me.Really happy with the service Louise provided and the store layout and how friendly the staff were.Thank you

I visited the store looking for some cushions and enquire about the sofa choices available. Simon was exceptionally helpful and very knowledgeable. He was polite and patient detailing the different options of sofas available. I will definitely be back to the store to enquire further with Simon in the near future.

We were attended to by Conor who was super helpful in helping me choose a double bed. He had excellent knowledge of the product. He helped in me purchasing a beautiful mattress. Just a super helpful and friendly guy who made us feel at ease and not pressurised.

Very helpful staff specially Jayden he gave us all information which we need 👍🏻😇😇

Great experience. Taz was really helpful and very kind. Great customer service!

Great customer service, taz was friendly and made it a very nice experience

Good communication, delivery before estimated time, friendly and helpful delight very drivers

Kenny and Amy were very very helpful. Kenny spent a lot of time ensuring we could get the siemens products we wanted and gave us competitive pricing. All the staff we encountered were really lovely and helpful.

Stephen McGuinness in the Belfast store was fantastic. Great product knowledge and then gave us space to talk it through before we decided to go ahead with the purchase.

Best delivery service I have experienced

Timely delivery.

Jolita was engaging and fun to deal with. Even coping with a change of products half way through the purchase.

We were pleasantly surprised by the way we were treated by Jazmin, who was very informative and seemed to know about the equipment I needed. I would definitely shop here again.

Ellie was amazing and really helped me out

Visited the Boucher Road store in Belfast last Saturday. Was served by Adam who was very helpful & friendly when purchasing a new mobile phone. He was able to answer all my questions. Overall a great experience & a fantastic electrical department

What a very pleasant shopping experience today at Harvey Norman in Sutton Coldfield. Jolita was extremely helpful and polite in assisting us with choosing a vacuum cleaner that was light and easy to manoeuvre. Very pleased with the help which we received today.

First class attention with competitive, knowledgeable assistance. Assistants Jayden and Sufail are a credit to Harvey Normans training and customer service ethos. Delivered product as arranged, with careful handling of placement with the home. Having previously dealt with the company when living in Ireland it is fantastic to avail of Harvey Norman's presence in the UK.

Very helpful and empathetic! Spencer was marvellous!