HC MedSpa Reviews 168

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional skills, professionalism, and friendly demeanor, often highlighting specific therapists for their expertise in various treatments like threading, waxing, facials, and laser hair removal. Many people appreciate the personalized attention and how comfortable they are made to feel during their appointments. However, some customers were dissatisfied with the service, reporting issues such as appointments being given away, reluctance from staff regarding basic requests like using the restroom, and feeling rushed. There were also mentions of poor results from treatments and an overall negative experience with reception staff.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism and expertise of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a wonderful facial today which was a birthday treat for members. Kayla's touch was perfect and I felt so relaxed snd rejuvenated afterwards. Then Geet did my eyebrow shape/ eyelash tint. She... See more

Company replied

Rated 5 out of 5 stars

I had such a great experience with my laser treatment! The therapist Shania is absolutely wonderful-she really knows what she's doing and explained everything clearly, which made me feel comforta... See more

Company replied

Rated 5 out of 5 stars

I’ve been coming here for 15 years and in all that time I’ve experienced impeccable service. Parul particularly is my favourite! Absolutely talented at what she does with such a warm and professional... See more

Company replied

Rated 5 out of 5 stars

Lana is professional, friendly and knowledgeable. The results so far are amazing. Lana cares about her clients and pay attention to details. I highly recommend her to anyone looking for a talented the... See more


Company details

  1. Beauty Salon
  2. Eyebrow bar
  3. Hair Removal Service
  4. Laser Hair Removal Service
  5. Skin Care Clinic

Written by the company

HC MedSpa invites you to experience bespoke aesthetic and beauty treatments in a luxury spa environment. Visit our award-winning clinics today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

168 reviews

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1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great experience

Always helpful friendly staff
Laser working well and would recommend

May 26, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Ranju is an excellent therapist

Ranju is an excellent therapist- I have had excellent treatments and personalised advice . Her technique is great - I have had threading , waxing -and also my first time with an eye lash extension. Her facials are so relaxing and my skin rejuvenated . Thank you . I recommend the salon - I have been here for years .

May 24, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Amazing staff

Amazing staff! Very helpful and friendly!!! Always have been happy with any service I get 😌

May 24, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Amazing clinic in Radlett

The Microneedling and IPL treatment has transformed my skin. My rosacea is nearly gone and my skin looks the best it has in years. Thank you HC MEDSPA radlett !

May 20, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

I had my appointment with Eliana

I had my appointment with Eliana, she is great! Kept me calm and reassured me throughout the appointment. Im looking forward to my future appointments with her.

May 20, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

hydrafacial and accent…

I had a platinum hydrafacial and accent with Romana; as always excellent service . I have been coming to HC Medspa for many years and have had several different treatments . I always request Romana as she is extremely competent , professional and very knowledgeable .

May 18, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Falguni was amazing

Falguni was amazing. Squeezed me in and was super fast and thorough. Been coming here for years and have always had great experiences!

May 18, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Always squeeze me in for a last minute appointment and so efficient! Lovely staff, especially parrel!

May 9, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Friendly staff

Friendly staff, warm welcome. Overall good experience.

April 28, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

best for eyebrow threading

I’ve been going to HC Medspa for years and wouldn’t go anywhere else for my eyebrow threading - Parul is the best of the best - not only is she great at eyebrows but she is super friendly as well

April 20, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Lovely salon, and great staff!

I have booked 4 courses of hair removal over the last 18 months at the Radlett salon. The first worked so well I chose to do more and more areas!
The salon is stylish and calm, and the staff are all super friendly and efficient. Appointments almost always run to time.
Can't fault it!

April 18, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Very helpful and good service

Very accommodating when I came in without an appointment and genuinely helpful.
Always satisfied with the treatment and have been coming for several years.

April 6, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Kayla is brilliant

Kayla is brilliant. Puts me at ease as does a great job on my laser hair removal. Very impressed

March 24, 2023
Unprompted review
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Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Great treatment options!

I had my eyebrows done by Manisha and she made the shape look incredible to suit my face! Everyone at the clinic is very welcoming and I’ve always left the clinic feeling really good! This place has amazing treatments and I’m excited for my Hydrafacial appointment, they provide results when your ask about a particular treatment so you know what to expect and how great the outcome of the treatment is. Highly recommend!

March 6, 2023
Unprompted review
HC MedSpa logo

Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

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