HC MedSpa Reviews 168

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional skills, professionalism, and friendly demeanor, often highlighting specific therapists for their expertise in various treatments like threading, waxing, facials, and laser hair removal. Many people appreciate the personalized attention and how comfortable they are made to feel during their appointments. However, some customers were dissatisfied with the service, reporting issues such as appointments being given away, reluctance from staff regarding basic requests like using the restroom, and feeling rushed. There were also mentions of poor results from treatments and an overall negative experience with reception staff.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism and expertise of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a wonderful facial today which was a birthday treat for members. Kayla's touch was perfect and I felt so relaxed snd rejuvenated afterwards. Then Geet did my eyebrow shape/ eyelash tint. She... See more

Company replied

Rated 5 out of 5 stars

I had such a great experience with my laser treatment! The therapist Shania is absolutely wonderful-she really knows what she's doing and explained everything clearly, which made me feel comforta... See more

Company replied

Rated 5 out of 5 stars

I’ve been coming here for 15 years and in all that time I’ve experienced impeccable service. Parul particularly is my favourite! Absolutely talented at what she does with such a warm and professional... See more

Company replied

Rated 5 out of 5 stars

Lana is professional, friendly and knowledgeable. The results so far are amazing. Lana cares about her clients and pay attention to details. I highly recommend her to anyone looking for a talented the... See more


Company details

  1. Beauty Salon
  2. Eyebrow bar
  3. Hair Removal Service
  4. Laser Hair Removal Service
  5. Skin Care Clinic

Written by the company

HC MedSpa invites you to experience bespoke aesthetic and beauty treatments in a luxury spa environment. Visit our award-winning clinics today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

168 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Delisia did a facial hot wax treatment…

Delisia did a facial hot wax treatment and it was very quick and effective. It’s the first time I’ve had a wax treatment and it looks so much better. Thank you so much.

March 2, 2023
Unprompted review
HC MedSpa logo

Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

HC Medspa more investment needed

I have been going to HC Medspa for years in Barnet. The girls are fantastic, unfortunately when you start getting used to seeing familiar faces all of a sudden they leave. Staff constantly changing.
Time to invest more money at the Barnet Salon you can not have one person working there. Bring in more treatments and staff!!!?

January 10, 2023
Unprompted review
HC MedSpa logo

Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

Love using HC Med services

Always professional, helpful and a great team to have your treatments done with xx

June 21, 2022
Unprompted review
HC MedSpa logo

Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

I went to HC Med Spa to have all my…

I went to HC Med Spa to have all my beauty treatments done prior to a country retreat mini break and I found it a wonderful experience.
Very clean and professional staff and I was in and out of there within a timely manner.
Would highly recommend them and definitely will be a regular.
B Cummin

September 11, 2020
Unprompted review
HC MedSpa logo

Reply from HC MedSpa

Thanks for your review! We hope to see you soon, HC MedSpa

Rated 5 out of 5 stars

The BEST!

Great service, attentive, the therapists make you feel very comfortable. I wouldn't go anywhere else!

July 22, 2019
Unprompted review
HC MedSpa logo

Reply from HC MedSpa

Thanks for your review Shan, we're so pleased you're happy with the service you receive with us. We look forward to welcoming you back soon, HC MedSpa

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