I found Michael to be very personable and professional. He tested my hearing in his usual very calm manner. Harry kindly fitted me in for an unscheduled micro-suction, wax removal procedure. This... See more
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Review summary
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Seen on time. Listened to concerns and took into account recent health issues. Audiologist fully explained the testing procedure and what is being tested. Clear explanation of the outcome of the te... See more
My visit to the clinic today was a very pleasant experience. The staff are really friendly and helpful. Steve was the technician who carried out my procedure. He was very kind and understanding throug... See more
This is my second visit to hearology and each time it has been a really personal experience. Firstly the staff speak clearly and face you when talking and for someone with hearing difficulties this... See more
Company details
About Hearology Forest Row
Written by the company
The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Forest Row Shop-Clnic's Trustpilot Page, Which Was Created On 1st October, 2023.
Hearology’s Forest Row Shop-Clinic Has Also Collected Hundreds of Google Reviews Since We Opened There In July 2021 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and London Liverpool Street
Contact info
The Square, Castle House, Lewes Rd, RH18 5ES, Forest Row , United Kingdom
- 02037474615
- hello@hearology.uk
- hearologyforestrow.uk
4.9
Excellent
455 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommend
Prompt, efficient, polite and professional service in clean and modern surroundings.
March 11, 2026
Very effective and efficient service
March 11, 2026
Hearology is a warm and welcoming…
Hearology is a warm and welcoming place. the receptionist is helpful.
Zaahira Khan was careful as she cleaned my ears.
But I would council not asking clients/patients to rate their experience. I am not a busy person but busy people may find it annoying!
March 10, 2026
Really friendly staff
Really friendly staff, knowledgeable, know what they are doing. Making it a comfortable experience with great results.
Thanks
March 10, 2026
Very professional
Very professional, friendly service. I have no complaints, I would recommend Hearology Forest Row
February 23, 2026
Excellent service
Excellent service. Zahira removed the wax from both ears and explained everything as she went along. Heartily recommend Hearology in Forest Row
February 27, 2026
I was so grateful that Hearology fitted…
I was so grateful that Hearology fitted me in for an ear clean this morning, I was in a lot of pain and they were fully booked, but they managed to squeeze me in in-between appointments. Thanks again.
February 20, 2026
Kind professionals
Receptionist is a very kind professional lady, so helpful, knowledgeable, gives confidence in all your services. Actual removal of ear wax by another lovely lady was done with great empathy and expertise. First class all round. And with kindness.
February 12, 2026
Punctual and polite.
February 9, 2026
A very good service and experience
The high quality interpersonal skills in explaining the process
February 5, 2026
Very friendly and welcoming…
Very friendly and welcoming receptionist, very friendly and welcoming clinician Stephen, very professional, felt confident while he was doing the procedure. Very positive experience.
February 3, 2026
Lovely first experience
Fitted mums appointment in the next day.Messages to remind us of the appointment.Staff were delightful..dewaxing a resounding success.Mum enjoyed the experience and could even hear the rain on the windscreen on her return journey.
February 3, 2026
Very polite and efficent service
Very polite and efficent service. Professional kind and understanding,excelle t
February 3, 2026
MIchael gave a professional hearing…
MIchael gave a professional hearing test, well explained
February 2, 2026
Very efficent and accommodating
Very efficent and accommodating, procedure went well with absolutely no discomfort.
January 28, 2026
Both appointments I had were great
Both appointments I had were great. I felt listened to and now have a better understanding of the hearing issues I have been experiencing. Everybody I encountered at Hearology was very friendly and responsive.
January 26, 2026
Wonderful
Great, efficient service with lovely staff. Made sure I was comfortable and answered all my questions clearly.
January 23, 2026
Everything was nice about the place
Everything was nice about the place, the people, the friendliness...... only that the actual help they are able to give seems to be somewhat limited. However I was able to discover a certain problem. I t was not possible to address the problem, but learning about it was certainly a help. So many, many thanks for the kindness I experienced.
January 22, 2026
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