I found Michael to be very personable and professional. He tested my hearing in his usual very calm manner. Harry kindly fitted me in for an unscheduled micro-suction, wax removal procedure. This... See more
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Review summary
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Reviews shaping this summary
Seen on time. Listened to concerns and took into account recent health issues. Audiologist fully explained the testing procedure and what is being tested. Clear explanation of the outcome of the te... See more
My visit to the clinic today was a very pleasant experience. The staff are really friendly and helpful. Steve was the technician who carried out my procedure. He was very kind and understanding throug... See more
This is my second visit to hearology and each time it has been a really personal experience. Firstly the staff speak clearly and face you when talking and for someone with hearing difficulties this... See more
Company details
About Hearology Forest Row
Written by the company
The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Forest Row Shop-Clnic's Trustpilot Page, Which Was Created On 1st October, 2023.
Hearology’s Forest Row Shop-Clinic Has Also Collected Hundreds of Google Reviews Since We Opened There In July 2021 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and London Liverpool Street
Contact info
The Square, Castle House, Lewes Rd, RH18 5ES, Forest Row , United Kingdom
- 02037474615
- hello@hearology.uk
- hearologyforestrow.uk
4.9
Excellent
455 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What an amazing company
What an amazing company .
From the booking in process , to walking out after my appointment , everything was excellent .
Vincent took the time to make sure I understood all that was happening. He was thorough, professional and friendly.
I left feeling very positive .
I would not hesitate in recommending Hearology .
Thank you .
September 19, 2025
Unprompted review
Very professional and helpful
September 18, 2025
Super easy to book
Super easy to book. Very welcoming and lovely staff who looked after me. I was recommended this place and I would recommend others to go there.
September 16, 2025
Great service
As always Michael provided a great service and helped my step mother pick a suitable set of hearing aids
Nothing too much trouble
Can highly recommend
September 17, 2025
Fabulous service
Fabulous service. Prompt same day appointment and all sorted. Very happy to recommend 🤩
September 17, 2025
I can hear again!
I can hear again!
First class service from Stephen, lovely bedside manner.
September 16, 2025
Everything was perfect
September 16, 2025
Friendly and polite staff.
Friendly and polite staff.
The appointment was on time and all was well explained to me.
September 16, 2025
Very friendly and explained everything…
Very friendly and explained everything very well.
September 10, 2025
Friendly greeting when I arrived
Friendly greeting when I arrived, good location and facility, and well-trained person who did the cleaning.
September 9, 2025
Excellent service
September 9, 2025
Very polite and professional well done
September 9, 2025
Really helpful and gave you a lot of…
Really helpful and gave you a lot of time. Excellent
September 9, 2025
A leaflet would be good
Did a great job at removing my ear wax but a leaflet when visiting, explaining what I should not do like not showering without earplugs would be great. I was told that using my hearing aids would be ok but it wasn't until I
had had a shower that I read online that you shouldn't get water in your ears for 48hrs.
Also, some of us have memory issues so a leaflet would help.
September 5, 2025
Excellent
Easy to make an appointment, no waiting time, excellent treatment and advice.
September 5, 2025
Highly recommend
Very welcoming, explained everything step by step and answered any questions. Great experience
September 4, 2025
Competent and thorough using the best…
Competent and thorough using the best equipment.
Friendly and interested approach that gives confidence that you are in safe hands.
September 4, 2025
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