I found Michael to be very personable and professional. He tested my hearing in his usual very calm manner. Harry kindly fitted me in for an unscheduled micro-suction, wax removal procedure. This... See more
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Review summary
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Seen on time. Listened to concerns and took into account recent health issues. Audiologist fully explained the testing procedure and what is being tested. Clear explanation of the outcome of the te... See more
My visit to the clinic today was a very pleasant experience. The staff are really friendly and helpful. Steve was the technician who carried out my procedure. He was very kind and understanding throug... See more
This is my second visit to hearology and each time it has been a really personal experience. Firstly the staff speak clearly and face you when talking and for someone with hearing difficulties this... See more
Company details
About Hearology Forest Row
Written by the company
The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Forest Row Shop-Clnic's Trustpilot Page, Which Was Created On 1st October, 2023.
Hearology’s Forest Row Shop-Clinic Has Also Collected Hundreds of Google Reviews Since We Opened There In July 2021 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and London Liverpool Street
Contact info
The Square, Castle House, Lewes Rd, RH18 5ES, Forest Row , United Kingdom
- 02037474615
- hello@hearology.uk
- hearologyforestrow.uk
4.9
Excellent
455 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient
Very efficient, nothing was any trouble and a great comfort to deal with. I was very impressed this evening for me to make an appointment this evening for the 8th of August by Kizzy who was doing on the booking for me Mabli many thanks looking after me.
July 29, 2025
Excellent Service
Quick efficient process for unblocking my ears and very friendly customer service
July 28, 2025
The staff were very friendly
The staff were very friendly, knowledgeable and professional. I felt comfortable and looked after.
July 28, 2025
Brilliant
Sorted out in 10 mins what the NHS had failed to do in 6 weeks! They were absolutely brilliant.
July 24, 2025
The whole process was seamless with…
The whole process was seamless with many updates as we got closer to the date. The environment was very nice, bright, clean and well laid out with a friendly welcome. The experience of having my ears cleaned was a little daunting but all went well and Harry was informative and helpful to my questions. It’s a short session and quite expensive but I have better hearing and felt well cared for. The only downside was the initial call I made to the head office I believe where the lady spoke very quickly and continued to do so. Given I was contacting a company for hearing difficulties given blocked ears. A slower and clearer caller could speak slower and more clearly.
July 23, 2025
Amazing!!!!!
Fantastic service, lovely, kind and knowledgeable staff.
Vince was amazing with my 83 year old mother.
Highly recommend this life changing experience!
June 19, 2025
Very friendly and efficient
Very friendly and efficient. Explain everything in full. Super clean.
June 20, 2025
Great experience!
Very welcoming from the outset. The process was explained clearly and I was kept updated at every stage about what was being done. Well worth the fee for the peace of mind.
June 20, 2025
Friendly and Fast Service
No extra waiting time for appointment, friendly and fast service, good aftercare advice. They also had a special offer so it was good value too.
June 13, 2025
Friendly reception made me feel very…
Friendly reception made me feel very welcome and in safe hands thank you again.
June 13, 2025
A gentle kind person and thorough
June 12, 2025
Friendly service from all at Forrest…
Friendly service from all at Forrest Row great to be able to hear again 👏 😀
June 5, 2025
Always wonderful attention and service
Always wonderful attention and service. As a regular at Hearology I rate the service as excellent.
Des.
June 9, 2025
Excellent service
Excellent service, they managed to bring forward my appointment to the same time as my son’s appointment. This saved me going back later in the day.😀
June 5, 2025
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