I found Michael to be very personable and professional. He tested my hearing in his usual very calm manner. Harry kindly fitted me in for an unscheduled micro-suction, wax removal procedure. This... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seen on time. Listened to concerns and took into account recent health issues. Audiologist fully explained the testing procedure and what is being tested. Clear explanation of the outcome of the te... See more
My visit to the clinic today was a very pleasant experience. The staff are really friendly and helpful. Steve was the technician who carried out my procedure. He was very kind and understanding throug... See more
This is my second visit to hearology and each time it has been a really personal experience. Firstly the staff speak clearly and face you when talking and for someone with hearing difficulties this... See more
Company details
About Hearology Forest Row
Written by the company
The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Forest Row Shop-Clnic's Trustpilot Page, Which Was Created On 1st October, 2023.
Hearology’s Forest Row Shop-Clinic Has Also Collected Hundreds of Google Reviews Since We Opened There In July 2021 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and London Liverpool Street
Contact info
The Square, Castle House, Lewes Rd, RH18 5ES, Forest Row , United Kingdom
- 02037474615
- hello@hearology.uk
- hearologyforestrow.uk
4.9
Excellent
455 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely excellent service
Absolutely excellent service. A pleasure to deal with every step of the way, online booking process, friendly reception on arrival, friendly and eminently capable ear specialist, easy payment and emailed receipt.
June 5, 2025
Wonderful customer interaction
Wonderful customer interaction. Could not be more kind, helpful and knowledgeable. Would highly recommend and in fact I was there as a result of a friend who recommended them.
June 3, 2025
Super friendly staff and quick…
Super friendly staff and quick procedure. Very comfortable waiting room. I felt perfectly at ease. I had ear wax removed from my ears. I had no idea how blocked my ears had been for years. I have never had such good hearing!
June 2, 2025
Friendly knowledgeable people who are…
Friendly knowledgeable people who are willing to share their thoughts.
May 30, 2025
Excellent
Efficient, on time, everything explained well. What a lovely knowledgeable bunch of people in this clinic. I would highly recommend.
May 30, 2025
Excellent - will return
Brilliant all round service from booking, to treatment and payment. All efficient and delivered by helpful, polite and caring people.
May 29, 2025
Ear wax removal
A very friendly clinic. Ear wax removed in 10 minutes.Free appointment within 2 weeks if not satisfied.£80 a bit pricey but better than being deaf.
May 20, 2025
Polite and efficient service.
May 9, 2025
Very helpful and polite
Very helpful and polite, explained things clearly,was an pleasurable appointment.I would recommend them to anyone.
May 7, 2025
A very impressive visit in a modern air…
A very impressive visit in a modern air conditioned set up, was treated by an expert and got useful good advice for ear care for the future, was also offered a free hearing test in the next few days an appointment
I will definately keep. Denis Pimenta 1/05/25
May 1, 2025
Everything was explained very well in…
Everything was explained very well in the way of what was happening.l was very satisfied with my treatment thank you
May 1, 2025
Very happy with my first appointment…
Very happy with my first appointment very friendly staff
April 8, 2025
Amazing Staff
The experience was great from start to finish. I was greeted by the lovely Deanna (apologies if I have misspelt the name) who could not do enough for me and was so helpful.
I then saw Kaye Steimer who was also amazing and so reassuring which is great to have when you have quite bad anxiety like myself. She spoke through every step of what we were doing and explained all of the ins and outs. The distraction of normal chit chat also made the experience so much easier.
Would recommend to everyone.
April 10, 2025
Comprehensive annual check up
Friendly, informative and very thorough test. Hearing aids checked and adjusted. First class service.
April 10, 2025
Excellent service!
Excellent service!
It was easy to get it done. Very nice and friendly.
April 8, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.