Hearology Liverpool Street Reviews 

395
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the medical staff and health professionals are exceptionally professional, welcoming, friendly, and extremely thorough during every single procedure. People deeply appreciate the exceptionally clear explanations provided throughout the visit, which consistently help put nervous patients completely at ease right from the start. Though some individuals prefer scheduling regular routine maintenance, consumers generally highlight how remarkably easy it is to quickly secure prompt appointments at short notice. Consumers also warmly praise the highly effective aftercare support, reliable cleaning solutions, and truly valuable expert advice received following their successful treatments.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and efficient... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient appointments... See more

User experience

Clients share positive opinions on user experience, highlighting fast, friendly service with zero waiting and... See more

Customer service

Customers had positive experiences with customer service, noting that staff were very professional,... See more

Booking process

Reviewers highlight positive aspects of the booking process, noting that appointments are very easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good quality staff; thorough clean. I've never had a bad experience here. Bridget this time was especially good (gentle, careful, thorough and clearly skilled). I'm understanding that it's worth... See more

Rated 5 out of 5 stars

I could not recommend Hearology more highly. I managed to get a same day appointment for ear wax removal (as my home treatments were not working). I saw a young lady called Ellie, she was brilliant.... See more

Rated 5 out of 5 stars

My experience at Hearology was absolutely first class. The professional staff were amazing, so knowledgeable and of course skilful. Abigail attended me on my first visit and Bridgette my second. Both... See more

Rated 5 out of 5 stars

Going to the Hearology Liverpool Street clinic was the best decision I ever took for the health of my ears! I have been experiencing hearing problems for a couple of months and so I opted for an ear w... See more


Company details

  1. Audiologist

About Hearology Liverpool Street

Written by the company

The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its London Liverpool Street Clinic's Trustpilot Page, Which Was Created On 1st October, 2023.

Hearology’s London Liverpool Street Clinic Has Also Collected Hundreds Of Google Reviews Since We Opened There In March, 2018 And Has A Google Star Rating Of 5.0. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.

Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction. 

Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware. 

Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and Forest Row (East Sussex)

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Contact info

4.9

Excellent

TrustScore 5 out of 5

395 reviews

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4.9

All reviews

(395)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

My vacuum suction treatment at…

My vacuum suction treatment at Hearology New Broad Street was quick, painless and efficient. I was allowed sufficient recovery time before leaving, and was given aftercare guidance. Both the clinician and the receptionist were welcoming, professional and courteous, I would highly recommend this Hearology centre to anyone needing this procedure.

March 26, 2026
Rated 5 out of 5 stars

Great visit

Great visit , appointment on time , specialist was aware of my previous visits and condition. Procedure was carried out professionally and successfully and the outcome was immediately beneficial . This will be my “ go to “ ear specialist.👍

March 6, 2026
Rated 5 out of 5 stars

Annual Microsuction

I have microsuction on my ears annually and it’s like having a Spa Break for my ears! Bridget is very gentle and does a great job. I apparently make a lot of earwax and have a narrow ear canal that Bridget sorts out with great care. I would definitely recommend microsuction and Hearology. Thank you again Bridget. I can hear clearly again!

March 5, 2026
Rated 5 out of 5 stars

Five Star Service!

I just had the most amazing ear cleaning experience. From the moment I walked in, the staff was so warm, welcoming and professional. The actual ear cleaning was quick, gentle and surprisingly relaxing! The space was spotless, the equipment was modern and you can tell they truly care about hygiene and customer comfort. I left feeling refreshed, lighter and incredibly well taken care of.

If you’ve been thinking about getting your ears cleaned, DO IT - and book with Hearology Liverpool Street! I’m beyond happy with the results and will definitely be coming back. Highly, highly recommend!

March 4, 2026
Rated 5 out of 5 stars

Hearology are ‘THE’ First Class Ear Experts

My experience at Hearology was absolutely first class. The professional staff were amazing, so knowledgeable and of course skilful. Abigail attended me on my first visit and Bridgette my second. Both of these Ladies were super nice and very caring. They talked me through everything they were doing. Both of the receptionist I saw were also excellent. Fantastic surroundings, so clean and relaxing.

February 25, 2026
Rated 5 out of 5 stars

Very pleasant experience

Very pleasant experience. Friendly, helpful and competent health professional. Got my hearing back and now every noise becomes too loud. Will get this done at least annually in the future!
Highly recommendable.

February 20, 2026

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