Very good quality staff; thorough clean. I've never had a bad experience here. Bridget this time was especially good (gentle, careful, thorough and clearly skilled). I'm understanding that it's worth... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I could not recommend Hearology more highly. I managed to get a same day appointment for ear wax removal (as my home treatments were not working). I saw a young lady called Ellie, she was brilliant.... See more
My experience at Hearology was absolutely first class. The professional staff were amazing, so knowledgeable and of course skilful. Abigail attended me on my first visit and Bridgette my second. Both... See more
Going to the Hearology Liverpool Street clinic was the best decision I ever took for the health of my ears! I have been experiencing hearing problems for a couple of months and so I opted for an ear w... See more
Company details
About Hearology Liverpool Street
Written by the company
The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its London Liverpool Street Clinic's Trustpilot Page, Which Was Created On 1st October, 2023.
Hearology’s London Liverpool Street Clinic Has Also Collected Hundreds Of Google Reviews Since We Opened There In March, 2018 And Has A Google Star Rating Of 5.0. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Bridge and Forest Row (East Sussex)
Contact info
46 New Broad St, EC2M 1JH, London EC2M 1JH, United Kingdom
- 02037474615
- hello@hearology.uk
- hearologyliverpoolstreet.uk
4.9
Excellent
395 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bridget was really attentive and talked…
Bridget was really attentive and talked me through the process. Very kind and created a great atmosphere.
January 2, 2026
The service provided was excellent
The service provided was excellent, with a straightforward booking process and a professional approach. I am more than willing to recommend it to others.
December 25, 2025
Unprompted review
Always a very good service
Always a very good service. Appointments are always on time, never running out and 1st class Audiologiists.
December 24, 2025
Polite,prompt,professional and effective.
Polite,prompt,professional and did the job . Went in with blocked ears came out smiling with cleared ears .
December 22, 2025
Very helpful service.
Very helpful service.
Both ears had wax removed.
Expert advice given.
December 17, 2025
Very friendly and efficient service
Very friendly and efficient service, ear specialist was very competent and made you feel at ease.
December 17, 2025
Complete confidence
Stephen got on with the job in a way that gave me complete confidence. Afterwards we had conversation about the state f the country.
December 15, 2025
I was happy with my treatment with…
I was happy with my treatment with Stephen. The staff were friendly and helpful.
December 12, 2025
Wouldn't go to another clinic
As always, the team were really reassuring and I felt comfortable during the clean.
November 20, 2025
Quick and efficient
November 18, 2025
Arrived a little early
Arrived a little early, seen straight away after a courteous welcome. Good communications and ears cleared; feels so much better thank you.
November 17, 2025
Fantastic service again
Saw Stephen and he listened to my concerns and explained everything very clearly. Everyone I've dealt with at the clinic is helpful and patient. Excellent service.
November 12, 2025
I recently visited Hearology Liverpool…
I recently visited Hearology Liverpool Street for ear suction and had an excellent experience. The service was very professional from start to finish. Irene Wong was extremely friendly and made me feel comfortable throughout the procedure. The other staff were also very welcoming and friendly, which made the whole visit even better. I would highly recommend Hearology Liverpool Street for anyone needing ear care.
November 10, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.