Hearology London Bridge Reviews 

509
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the medical staff for being exceptionally professional, genuinely caring, and thorough during various ear care procedures. Consumers frequently point out the quick and painless treatments, noting that staff members take time to explain every step clearly and make patients feel completely at ease throughout the visit. Though some reviewers noted minor inconveniences such as waiting area seating comfort or occasional communication snags with reception staff during return visits, the overall clinical appointments remained highly valued. People deeply appreciate the efficient scheduling, clean environment, and helpful follow-up guidance provided by practitioners.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as welcoming, friendly, and highly... See more

Service

Consumers find service to be positive, highlighting efficient, quick, and friendly appointments. Reviewers... See more

Customer service

Users describe positive interactions with customer service, noting great service from friendly,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an overall great and supportive time.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

100% recommended! Hearology London Bridge Clinic provides outstanding care. The doctors are highly professional, genuinely dedicated to their patients, and took plenty of time to carry out all my ear... See more

Rated 5 out of 5 stars

After three visits to another clinic which failed to sort the problem of impacted ear wax and over a month of really reduced hearing I was slightly at my wits end. Kristina and Hearology was absolutel... See more

Rated 5 out of 5 stars

Really great experience from initial contact to seeing the lovely Kristina at London Bridge. Looked after my son with care and attention, Kristina went the extra mile. Wouldn’t hesitate to recommend t... See more

Rated 5 out of 5 stars

I was seen by Micaela. She was very reassuring during my appointment and took time to explain the process at the beginning and at relevant intervals. I would highly recommend Hearology. The recl... See more


Company details

  1. Audiologist

About Hearology London Bridge

Written by the company

The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its London Bridge Clinic's Trustpilot Page, Which Was Created On 21st September, 2023.

Hearology’s London Bridge Clinic Has Also Collected Well Over A Thousand Google Reviews Since We Opened There In June, 2016 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.

Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction. 

Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware. 

Hearology Also Has Trustpilot Pages For Our Clinics in London Liverpool Street and Forest Row (East Sussex)

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Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(509)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVELY BRIDGET

Bridgett was so thorough, didnt hurt me at all, and I have had a bad experience elsewhere in the past.
Made a follow up apptmt to check some blood that had formed at bottom of eardrum and this was the apptmnt today to check all is well.
Will recommend her to my friends, although a couple had exclaimed at the cost. For me I like to lay down and not just sit in a chair as locally.

May 21, 2026
Rated 5 out of 5 stars

Best Place

This is the best place I even been for my ears.
It is a bit pricey, but ears is a serious topic and I happy to pay a bit more but have such a nice service.
The staff is always welcoming and friendly.

May 19, 2026
Rated 5 out of 5 stars

Feel good experience

Just walking into the building is a feel good energy.
The staff are very efficient and helpful.
Having earwax removed was done smoothly.
Recent hearing test where Ellie explained the procedure and was very patient afterwards with all my questions.
I have and do recommend Hearology to my friends.

May 13, 2026
Rated 5 out of 5 stars

BEST EXPERIENCE

BEST EXPERIENCE - so quick and easy. Would recommend! Stephen was fantastic! My sister was also interested and learnt so much about the ear canal! Thanks Hearology.

May 2, 2026
Rated 5 out of 5 stars

As professional as always

As professional as always. I was seen bang on time by an approachable, friendly and helpful clinician. Always extremely pleased with my visits and the efficient service provided.

April 30, 2026
Rated 5 out of 5 stars

The best ear clinic

The best ear clinic. My husband had severe hearing loss and thanks to the highly experienced doctor they managed to locate the issue and sort it out for him. We can’t thank the clinic enough. Do not go anywhere else if you need your ears looked at!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

BPPV clinic

I attended the BPPV clinic this morning for a procedure. Harry Davidson and the whole team at Hearology London Bridge were helpful, expert and reassuring.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Superb Hearing Clinician

Abi was superb. Not the easiest of sessions when you discover you need hearing aids because of hearing loss. But she was thorough, empathetic, clear and supportive. I feel empowered and ready to make the change. Thank you

January 21, 2026
Rated 5 out of 5 stars

High standard

Well run company, with plenty of well thought out guidance on how the produce would go.

Came early and still served me straight away.

Can't recommend them enough

January 19, 2026

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