100% recommended! Hearology London Bridge Clinic provides outstanding care. The doctors are highly professional, genuinely dedicated to their patients, and took plenty of time to carry out all my ear... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After three visits to another clinic which failed to sort the problem of impacted ear wax and over a month of really reduced hearing I was slightly at my wits end. Kristina and Hearology was absolutel... See more
Really great experience from initial contact to seeing the lovely Kristina at London Bridge. Looked after my son with care and attention, Kristina went the extra mile. Wouldn’t hesitate to recommend t... See more
I was seen by Micaela. She was very reassuring during my appointment and took time to explain the process at the beginning and at relevant intervals. I would highly recommend Hearology. The recl... See more
Company details
About Hearology London Bridge
Written by the company
The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its London Bridge Clinic's Trustpilot Page, Which Was Created On 21st September, 2023.
Hearology’s London Bridge Clinic Has Also Collected Well Over A Thousand Google Reviews Since We Opened There In June, 2016 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.
Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction.
Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware.
Hearology Also Has Trustpilot Pages For Our Clinics in London Liverpool Street and Forest Row (East Sussex)
Contact info
57 Southwark Street, SE1 1RU, London , United Kingdom
- 02037474615
- hello@hearology.uk
- hearologylondonbridge.uk
4.9
Excellent
509 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding. Highly recommend
Friendly, efficient and outstanding value for money. Cheaper than getting my hair cut or going to the dentist. A must do for everyone!!!!!!!
December 29, 2025
Great Follow Up Service
I have used Hearology many times. Until this visit it had been very straightforward with wax being removed and my hearing returning.
This time I needed to return after hearing in one ear did not improve. No wax was found so an ear pressure test was undertaken showing that I had water retained in my ear which would need a GP prescription. A full written diagnosis was provided with suggested treatment and a referral letter for my GP. Abigail was very thorough, explaining very clearly what I needed to do. Excellent service.
December 29, 2025
Friendly staff and professional…
Friendly staff and professional service(s) relating to hearing. Lot's of options available for those suffering with any kind of hearing loss along with other treatments such as ear wax removal.
December 29, 2025
First class treatment as always
First class treatment as always. Professional, reassuring and caring. Harry Davidson and the reception team are superb. Wouldn't go anywhere else for my ear care. Frank.
December 23, 2025
Unprompted review
Prompt and attentive
December 20, 2025
Explained the process and the outcome…
Explained the process and the outcome very well.
December 18, 2025
Very Professional
Harry always seems to take a lot of care and explains everything clearly and gives me confidence I'm in very safe hands.
December 17, 2025
Very quick and efficient with super…
Very quick and efficient with super friendly staff
December 16, 2025
Kristina was amazing and very gentle…
Kristina was amazing and very gentle great service. I can hear again woop woop😀
December 13, 2025
Small enough to care; big enough to deliver.
Patience, transparency, professional delivery. You feel that you have their undivided attention. Good at what they do. No pressure sales techniques.
December 13, 2025
Went in all dizzy with a blocked ear…
Went in all dizzy with a blocked ear and came out 100% better
December 12, 2025
Excellent service as always
December 12, 2025
Appointments at Hearology are always on…
Appointments at Hearology are always on time and hassle-free. Great service.
December 10, 2025
I had a good experience at Hearology…
I had a good experience at Hearology today. Nice surroundings and well organised. I had ear suction to remove ear wax. Bridget McGubbin carried out this procedure and was very informative about the procedure.
December 10, 2025
Efficient and polite
December 9, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.