Hearology London Bridge Reviews 

509
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the medical staff for being exceptionally professional, genuinely caring, and thorough during various ear care procedures. Consumers frequently point out the quick and painless treatments, noting that staff members take time to explain every step clearly and make patients feel completely at ease throughout the visit. Though some reviewers noted minor inconveniences such as waiting area seating comfort or occasional communication snags with reception staff during return visits, the overall clinical appointments remained highly valued. People deeply appreciate the efficient scheduling, clean environment, and helpful follow-up guidance provided by practitioners.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as welcoming, friendly, and highly... See more

Service

Consumers find service to be positive, highlighting efficient, quick, and friendly appointments. Reviewers... See more

Customer service

Users describe positive interactions with customer service, noting great service from friendly,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an overall great and supportive time.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

100% recommended! Hearology London Bridge Clinic provides outstanding care. The doctors are highly professional, genuinely dedicated to their patients, and took plenty of time to carry out all my ear... See more

Rated 5 out of 5 stars

After three visits to another clinic which failed to sort the problem of impacted ear wax and over a month of really reduced hearing I was slightly at my wits end. Kristina and Hearology was absolutel... See more

Rated 5 out of 5 stars

Really great experience from initial contact to seeing the lovely Kristina at London Bridge. Looked after my son with care and attention, Kristina went the extra mile. Wouldn’t hesitate to recommend t... See more

Rated 5 out of 5 stars

I was seen by Micaela. She was very reassuring during my appointment and took time to explain the process at the beginning and at relevant intervals. I would highly recommend Hearology. The recl... See more


Company details

  1. Audiologist

About Hearology London Bridge

Written by the company

The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its London Bridge Clinic's Trustpilot Page, Which Was Created On 21st September, 2023.

Hearology’s London Bridge Clinic Has Also Collected Well Over A Thousand Google Reviews Since We Opened There In June, 2016 And Has A Google Star Rating Of 4.9. We Also Have a Main Hearology Trustpilot Page That Has Hundreds More Reviews And A 4.9 Star Rating.

Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction. 

Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware. 

Hearology Also Has Trustpilot Pages For Our Clinics in London Liverpool Street and Forest Row (East Sussex)

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Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(509)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ear Wax Removal Treatment

I Was seen on time.Everyone was friendly and Professional. The Treatment lasted roughly about 15 Minutes.Kristina who was doing my actual Procedure explained everything to me really well.

January 17, 2026
Rated 5 out of 5 stars

Excellent service!

The office was very clean and the staff very welcoming. Vincent was very kind and explained the microsuction procedure well. I wouldn’t hesitate to recommend Vincent at Hearology, extremely professional and courteous.
Many thanks.

January 16, 2026
Rated 5 out of 5 stars

Professionals!

Super quick, professional service. Specialist will answer all questions you may have. Highly recommend.

January 15, 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service
Lovely people
Kind souls and experts in their field
Been coming to Hearology since the Company was first launched in London Bridge and Liverpool Street now
Oxted !
Thank you Vincent and your partners and all the team I really don’t know what I would have done without you guys !
Plus the advice regarding my Mum so much appreciated .
Si 😎👍

January 12, 2026
Rated 5 out of 5 stars

Pleasant experience …

Service was quick and efficient from the moment I made the booking on line to walking through the front door. The process was excellent and explained before and throughout the procedure. Very pleased and would recommend.

January 6, 2026
Rated 5 out of 5 stars

Professional and Friendly Service

I was able to make an appointment right away with Hearology, which is a strong positive. The staff was friendly and professional. The tech explained everything to me and made sure I was comfortable during my entire appointment. I highly recommend Hearology!

January 5, 2026
Rated 5 out of 5 stars

Great customer service and very professional…

Great customer service and very friendly knowledgeable, professional staff. I came in for micro suction after receiving poor service elsewhere can now happily recommend using Hearology at London Bridge for any issues you have with your hearing. I only wish I had come to them first.

December 31, 2025

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