Signed up to this site with by opting on a promotion displayed with deposit and plat £10, get £30 to play on bingo and 100 free spins. The websearch i used was a heart bingo welcome offer that was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Heart Bingo is the home of feel-good bingo, bringing together bingo games and online casino entertainment in one easy-to-use platform. It’s designed to be accessible across desktop, tablet and mobile, so you can enjoy the same great experience wherever you play. There’s a wide range of bingo games to choose from, including 30, 75, 80 and 90-ball formats, with tickets starting from just 1p. Alongside bingo, you’ll find more than 5,000 Slot Games, from popular favourites to exclusive Heart Bingo titles. Make Me a Millionaire is one of Heart Bingo’s exclusive games, sitting alongside a vast collection of themed titles and regular new releases. Regular promotions and in-game offers give players even more ways to enjoy the site, while safer gambling tools, including deposit limits, time-outs and self-exclusion options, help players stay in control of their play. Overall, Heart Bingo combines bingo and online gaming with the warm, feel-good spirit the brand is known for, while keeping things simple, welcoming and easy to navigate.
Written by the company
Gibraltar, GX11 1AA, Suite 2, World Trade Center, Bayside Road, Gibraltar
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They blocked my account... absolutely scammers you will lose money and they block you

Reply from Heart Bingo
Absolute joke! Opened a account, deposited some money and then all of a sudden my account was closed! Bunch of scammed, then asked for my money back and was told to email customer support for this back! Treating people like that wont ever come back here again even if I could!

Reply from Heart Bingo
Annamaria was extremely helpful when I had issues with my account. She didn’t give up until it was resolved. Thank you so much

Reply from Heart Bingo
Became a new customer, was advised I would get £30 and 100 free spins if I deposited £10,,misses played the bingo after I deposited £20,,only to find out you have to opt in,,nothing mentioned previously, so opted in and deposited another £10,,again misses played but still nothing of a bonus,,total rip off to get your money with no returns,,I for one will be deleting HEART BINGO

Reply from Heart Bingo
Worst casino going! Simple as that i had to put a self exclusion on Gamstop for 5 years because of this site just doesn't pay out at all!

Reply from Heart Bingo
Laura helped me today as my bingo tickets wouldn't show available to use..she was so nice and quick to sort and made sure that if any more issues to contact them straight away but thanks to her didn't need to all sorted.
Nice to speak and very understanding and great help 👍

Reply from Heart Bingo
Very helpful, my problem was sorted quickly with out any drama’s

Reply from Heart Bingo
Withdrawal times for bank transfer are very very slow.
Nothing like other sites. Avoid

Reply from Heart Bingo
Have removed my favourite games Break Da Bank while I was playing them!

Reply from Heart Bingo
Recently signed up spent £10 and won £10 and then nothing. Tried another £30 and nothing, what a rip off. Unistalled the app wont be back. £40 in total for nothing. I use to play some years ago, which then the winnings seem to of haf better odds of winning, but seems as that you lose more than you win. Even the £5 bets i won absolutely nothing.

Reply from Heart Bingo
I found Ana from customer service very much helpful with fast and efficient service and let me know everything i needed to.

Reply from Heart Bingo
Thank you to frantisek for all there help this morning I appreciate it

Reply from Heart Bingo
Ana from customer service was a massive help with getting my bonus spins. Even though it was my mistake she was kind enough to fix the problem with no issues. What a lovely lady!

Reply from Heart Bingo
Amazing customer service ana, very satisfied overall 👏

Reply from Heart Bingo
Hi, would just like to say ana was very pleasant and helpful tonight x very pleased with her help

Reply from Heart Bingo
They are happy to take all your money but dont give you your winnings.i won £32 and this wasn't credited to my account. I then sent numerous emails with all the relevant information and they practically said i was lying!!! Definitely won't be playing this again and will not be recommending this site to anyone.

Reply from Heart Bingo
Thank matter was dealt with very quickly

Reply from Heart Bingo
Hi I would like to thank Gina for being patient and helpful te resolve the problem I had .Very proffesional

Reply from Heart Bingo
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.