Signed up to this site with by opting on a promotion displayed with deposit and plat £10, get £30 to play on bingo and 100 free spins. The websearch i used was a heart bingo welcome offer that was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had some good wins on heart Bingo in the past but now it's like trying to get blood from a stone lol. I hardly deposit anymore i know we can't win all the time but its hard to win anything on there an... See more
Company replied
Honest review , never had an issue with withdrawing funds but ….. get kicked out of game quite often , jackpot pops out far to often for it to believably true , iv been playing along time on and o... See more
Company replied
Oh heart you have gone right down in my estimation used to be cool but what on earth has happened never seem to win nothing defo something has changed in spins for sure and winning any bingo is a farc... See more
Company replied
Company details
Written by the company
Heart Bingo is the home of feel-good bingo, bringing together bingo games and online casino entertainment in one easy-to-use platform. It’s designed to be accessible across desktop, tablet and mobile, so you can enjoy the same great experience wherever you play. There’s a wide range of bingo games to choose from, including 30, 75, 80 and 90-ball formats, with tickets starting from just 1p. Alongside bingo, you’ll find more than 5,000 Slot Games, from popular favourites to exclusive Heart Bingo titles. Make Me a Millionaire is one of Heart Bingo’s exclusive games, sitting alongside a vast collection of themed titles and regular new releases. Regular promotions and in-game offers give players even more ways to enjoy the site, while safer gambling tools, including deposit limits, time-outs and self-exclusion options, help players stay in control of their play. Overall, Heart Bingo combines bingo and online gaming with the warm, feel-good spirit the brand is known for, while keeping things simple, welcoming and easy to navigate.
Written by the company
- Heart Bingo
- Enjoy playing the very best online games at Heart Bingo. Join us to experience the best online bingo experience, with an incredible chat community, regular free games and huge bingo jackpots all available on-site. We don’t just offer incredible bingo games, we also have a wide range of your favourite casino and slot games.
- Online Bingo
- Heart Bingo is simply the best place to play bingo online. Our exciting selection of online bingo games includes both 75 and 90-ball bingo that can be played from just 1p per ticket. Check out our Session Bingo room, where you can play 15 different bingo games at the same time.
- Live Casino
- Turn your living room into the Vegas strip with Heart Bingo’s live casino games. These games are hosted by professionally-trained live dealers who are there to answer any questions you may have or just to have a friendly chat. With stunning HD graphics and multiple camera angles, you will feel like you’re on the casino floor. Find a seat at our exclusive Live Signature Roulette and its unique Streets of Gold side bet feature that pays out up to an incredible 500/1.
- Bingo Promotions
- We are always keen to treat our players to a couple of games of free bingo from time to time. We regularly offer Buy One Get One Free Bingo tickets on our site to ensure our players get the best value for their money. We also have daily and weekly Bingo Winners Clubs games, where players can earn free bingo tickets.
- Mobile
- All our Heart Bingo games are also available to play on your mobile or tablet devices, with no download required. Enjoy all the thrills of our online games whenever and wherever you are.
Contact info
Gibraltar, GX11 1AA, Suite 2, World Trade Center, Bayside Road, Gibraltar
- info@heartbingo.co.uk
- heartbingo.co.uk
2.5
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wouldn’t recommend.
I usually have one preferred site which I play on. I even hold a “priority status” with them. I thought I’d try a new website and stumbled across these guys. Good games easy to use website really liked it. It appears however the site doesn’t like me. Weeks of playing a few hundred pound later and I can count the amount of bonus/scatters on one hand. May have to give them a wide berth.
October 14, 2025
Unprompted review
Reply from Heart Bingo
We appreciate you trying our website and sharing your experience, and value your feedback. We're sorry to hear that your bonus/scatter frequency hasn't met your expectations. Unfortunately, we have no control over the outcome or for bonuses within the slots games; these are all run by a Random Number Generator (RNG), which cannot be influenced by us in any way.
Pablo efficiently helped to resolve an…
Pablo efficiently helped to resolve an issue with my account.
October 12, 2025
Unprompted review
Reply from Heart Bingo
Hi Steve. We're happy to hear that the account issue was efficiently resolved. Thank you for sharing your positive experience with us! We'll be sure to let Pablo know, have a great week ahead! :)
Levi was fantastic
Levi was fantastic, friendly, helpful and swiftly resolved the problem 😀. Top man
October 12, 2025
Unprompted review
Reply from Heart Bingo
Hello. We're happy to hear that the issue was resolved swiftly and that you found Levi to be helpful and friendly. Thank you for the positive feedback, have a great week ahead! :)
Honest review
Honest review , never had an issue with withdrawing funds but ….. get kicked out of game quite often , jackpot pops out far to often for it to believably true , iv been playing along time on and off and its just not realistic iv won jackpot on paddy power but not even that site shows 5people have won in a matter of seconds , always seems to interrupt a spin or a boat on age of storms ,
Also there promotions are a bit shocking out of 145 feee accumulated spins on my weekly round up to win £6 odd is ridiculous and there pick box promotion isn’t worth the time to opt in , as at best u get a few bingo tickets or a couple of spins where u get absolutely nout they offer a lot to look at but when it boils down to it u get bugger all , soon as u start to win alittle wuppppps you’ve been thrown out of the game your playing and of course warming her up starts all over again the only good thing about this site is they don’t mess about if u want to withdraw any of ur funds .. and the live chatters tend to be friendly and answer any questions you may have
But iv soon realised its best to play elsewhere
October 11, 2025
Unprompted review
Reply from Heart Bingo
Thank you for your honest feedback. We appreciate you sharing your concerns regarding game interruptions, jackpot frequency, and promotional value. We're sorry to hear that your experience has not met your expectations. We value your input and will review these points to improve our services. We're glad you find our withdrawals and live chat support satisfactory.
Pablo from customer service was very…
Pablo from customer service was very helpful and resolved my issue of not receiving a bonus with no hassle and very quickly really appreciate when the customer service advisor understands the issue and helps with a friendly manner. Thanks Pablo and heart bingo.
October 11, 2025
Unprompted review
Reply from Heart Bingo
We're happy to hear that the bonus issue was resolved quickly and efficiently Mrs Swaby. We appreciate your positive feedback regarding the helpful and friendly support you received and will pass this on to Pablo for you.. Thanks for sharing your experience!
Spoken to Jim who was very helpful and…
Spoken to Jim who was very helpful and helped with my query instantly !!
October 10, 2025
Unprompted review
Reply from Heart Bingo
We're happy to hear that Jim was able to resolve your query quickly! We appreciate your positive feedback and your time.
Reply from Heart Bingo
We're so glad we could assist you! Thank you for your positive feedback; we appreciate it.
Annamarie on support desk was so…
Annamarie on support desk was so reassuring helpful efficient and professional. Helping me claim my bonuses I had missed out on due to being new. She really made me feel like a valued customer and safe using the site.
October 8, 2025
Unprompted review
Reply from Heart Bingo
Hi Rachel. We're happy to hear that Annamaria provided such excellent assistance! We appreciate you sharing your positive experience and are so glad you feel valued. Thanks for the feedback!
Advisor Jim was very helpful and fast…
Advisor Jim was very helpful and fast to clarify the issue. Tyvm!
October 6, 2025
Unprompted review
Reply from Heart Bingo
We're happy to hear that Jim provided helpful and fast clarification! Thank you very much for your positive feedback; it means a lot to us.
AnneMarie was fantastic!!
AnneMarie was fantastic!!. She wasn't happy until she had helped me with my query!!.
October 6, 2025
Unprompted review
Reply from Heart Bingo
We're happy to hear that Anna Maria assisted you so well! We appreciate you taking the time to leave us this positive feedback.
Reply from Heart Bingo
Hi Wendy, we're sorry to learn of your experience. You're welcome to contact us to discuss your matter further, if you wish, our e-mail address is info@heartbingo.co.uk
Jim was exceptionally helpful
Jim was exceptionally helpful, thoughtful and considering in his answers. Very lovely to chat with.
September 27, 2025
Unprompted review
Reply from Heart Bingo
Thank you so much for the review! We're thrilled to hear Jim was exceptionally helpful—we'll be sure to let him know. Have a lovely day ahead!
Helpful chat
Had some trouble withdrawing some winnings as the page wasn't working so sent a message on live chat. I was helped by Jim who was polite and transferred the amount requested for me. It hasn't landed in my bank account yet, it still says pending so hopefully it won't be long
October 4, 2025
Unprompted review
Reply from Heart Bingo
We appreciate you sharing your experience. We're sorry you had trouble withdrawing. We're glad that Jim was helpful. Have a great weekend!
Do not i repeat play this site…
Do not i repeat play this site absolutely shocking should be shut down absolutely shocking you have been warned
October 4, 2025
Unprompted review
Reply from Heart Bingo
We appreciate you taking the time to share your experience. We're very sorry to hear that you are unhappy, should you wish to discuss this further please email us at info@heartbingo.co.uk, and we'll look into it.
Charlie was very quick in helping with…
Charlie was very quick in helping with my query
October 4, 2025
Unprompted review
Reply from Heart Bingo
Hi Kayleigh. We are happy to hear that our assistance was prompt and helpful to you. We appreciate your positive feedback, we'll be sure to pass your feedback over to Charlie, have a great weekend!
i love the site :) but today i withdrew…
i love the site :) but today i withdrew some money and it hasnt gone in its normally within the hour :/ how do i talk to someone on the phone please x
October 3, 2025
Unprompted review
Reply from Heart Bingo
Hi Kirsty. We appreciate your feedback. We're sorry to hear your withdrawal is delayed. Please feel free to contact us via e-mail in order to review this. Our e-mail address is info@heartbingo.co.uk
Irene delt with me today
Irene delt with me today, she was extremely lovely to talk to and knew what she was doing , very professional thank you Irene.
October 1, 2025
Unprompted review
Reply from Heart Bingo
We're happy to hear that you had such a positive and professional experience with Irene. We appreciate you taking the time to leave us this lovely feedback.
Really Good Customer Support Jim
Thank you to Jim at Heart Bingo for your amazing customer support and thank you for your quick response and resolution to my query really appreciated.
September 30, 2025
Unprompted review
Reply from Heart Bingo
We're happy to hear that our customer support was helpful and resolved your query quickly Sharon. We appreciate you taking the time to share your positive experience and will pass this feedback on to Jim for you.
Always a good experience and fun.
Always a positive experience using heart bingo. Easy to contact support and any issues are quickly dealt with. Special mention to AnnaMaria customer support for fixing a small payment issue I had this evening.
I have favourite games which I’ve had some amazing wins playing. Withdrawing funds is easy and quick to deposit into my bank. Overall a great site to have a small gamble on fun games from time to time.
September 27, 2025
Unprompted review
Reply from Heart Bingo
We're happy you enjoy playing with us and appreciate your positive feedback! It's great to hear that our support team resolves any issues quickly and that you find withdrawals easy and will pass your feedback on to AnnaMaria for you! Thanks for sharing your experience.
Very helpful :)
September 27, 2025
Unprompted review
Reply from Heart Bingo
Thankyou for your feedback if you require any further assistance please do contact us and we will be glad to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.