I had to cancel our car insurance this was done online. Nicole in customer service was very helpful. Shame cancellation fee is high otherwise would be 5*
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.
Contact info
United Kingdom
- help@hedgehoginsurance.com
- hedgehoginsurance.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A fair way to insure YOU not others !
So far so good no hanging around for corespondents , the main reason hedgehog caught my eye was the price a quarter of all other companies curiosity caught my eye upon looking in to it I found them to be the first company that does not charge you higher premiums for other customers driving mistakes on the road, I’m 63 have had a clean licence all my life and never had to make a claim and protect my no claims yet every year my insurance was increasing far beyond the normal cost of living expectations in other-words i was being charged to pay for others bad judgements and high risk takings on the road, I’m pleased to finally of found a company that state they do not do this you are insured based on your driving and carefulness while on the road which in my eyes is well over due. Well done Hedgehog !!
Good so far xx
Thanks to Emily
Thanks to Emily for the patience and support has we got cut off twice and thankfully I did get reconsidered to the same person so she already knew all about what I was trying to do and this was difficult because it was a new car so the registration number didn't work and other complications but we got there in the end so thanks again to Emily
thank you Emily!
Emily was very helpful online, but still find dealing with online people only a bit frustrating compared to a simple phone call
hedgehog car insurance
hedgehog was the cheapest price for my car insurance which has not started yet so time will tell how good it is
Competitive renewal price with matching Benefits…
Although Mail Finance came back with an offer which was £15 cheaper than Hedgehog with all the same benefits, I had already chosen Hedgehog as it was £66 cheaper than my current insurer's renewal price.
While it was helpful talking to bot…
While it was helpful talking to bot chat l found it tiresome to keep having to repeat myself
so easy and they gave me the best price…
so easy and they gave me the best price out there.
Ease of Website
Hedgehog the one you can trust
I purchased my car insurance with Hedgehog because it provided the best policy by far with added extras other companies would charge for. It was a great deal cheaper than its competitors.
Good!!
It was quick and easy to set up and competitive compared to other companies. Adding on or removing extras was straight forward and after reading policy I was assured I was insured for what I required
Good but renewal payment problems.
The quotes are very competitive and the insurance is what I needed. I did have a big problem when trying to change payment account in order to renew the policy.
Excellent service
Excellent service, but too bad that all insurance companies are throttling us with massive increases over the last 2 years. We accident-free drivers are paying through the nose for the sins of the uninsured and accident-prone.
Emailed me telling my renewal was cheaper.
Said it was cheaper in email. I checked it was £400 more. They then gaslight me saying i didn't understand. This is pasted from their email:
"One of our new partners has quoted a better price for your renewal than your existing insurer and we are therefore offering you their price."
Now they have cancelled my policy before it has ended preventing me from getting NCB.
Unrecognisable ncb given
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








