We have weekly collections from Hills Waste Solutions for our business general waste and recycling. We found the help provided by Zoe Ratcliff excellent and refreshingly honest. Our regular driver G... See more
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See what reviewers are saying
Yet again writing a review due to lack of collection. Missed collection one day email saying they will come the next. Did they turn up? Absolutely not… leave us will full bins over a busy weekend. Rin... See more
Hills donated our school some compost for our new raised beds. We are delighted that they supported us so the children can now grow plants and vegetables to help them understand more about the natural... See more
We received excellent service by Jonathan and Robert from Hills' Purton Depot! They came to let us know the bin store padlock code would no longer work and actually help getting it open, while being v... See more
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Company details
About Hills Waste Solutions Ltd
Written by the company
Making business waste management easy.
Hills Waste Solutions operates across all business sectors and has a proud heritage of serving local business communities across Swindon, Bath, Bristol and the surrounding areas.
As a responsible waste management business, we care about looking after our environment, which is why when we collect your waste materials, we’ll recycle as much of them as possible.
Our dedicated team of waste management experts will provide you with the most appropriate waste solutions for your business that could help reduce costs and increase the amount of waste recycled in order to limit the environmental impact.
We pride ourselves on offering all our customers complete satisfaction, so we value your opinion. We feed back all genuine reviews to our teams in order to continuously improve the service we provide.
Contact info
Wiltshire House, County Park Business Centre, Shrivenham Road , SN1 2NR, Swindon, United Kingdom
- 0808 145 4533
- waste.sales@hills-group.co.uk
- hills-waste.co.uk
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Replied to 60% of negative reviews
Typically replies within 1 month
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Prompt collections and great customer…
Prompt collections and great customer service on the occasions we've needed to get in touch. Highly recommend!

Reply from Hills Waste Solutions Ltd
Reliable
You just do what you say you will do and these days reliability counts for a lot

Reply from Hills Waste Solutions Ltd
Efficient collection service
Great company who are efficient and flexible when we've needed extra collections. Reasonably priced and friendly customer service. Thanks, Riverside Cat Hotel.

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Hills was very helpful when we moved…
Hills was very helpful when we moved business premises. But they have since charged us incorrectly for the service provided and not refunded us yet.

Reply from Hills Waste Solutions Ltd
The customer service is very good and…
The customer service is very good and they are very helpful especially kelly Gibson in credit control.

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Reply from Hills Waste Solutions Ltd
Great service from Paige
Great service from Paige, keep me up to date on a regular basis with my request. Nothing was too much to ask ....👍👍👍

Reply from Hills Waste Solutions Ltd
Heidi is an asset to Hills
Very impressed with the efficient service from Heidi.
Her responses to all my queries were timeous and on point. Refreshing to have a customer support advisor who is proactive and friendly.

Reply from Hills Waste Solutions Ltd
Hills are contracted by waste managed …
Hills are contracted by waste managed to collect our glass bins. Out of the last 4 collections only 2 have been made. The excess glass was to be collected from the first time,it was not. Hills did not inform waste managed the third party that they did not empty the bins on either occasion. Apparently I am to inform them if they do not collect!. It is now going to take 3 days for the complaint to be resolved and I have had to take a picture of the location of the bins on the premises. other collection has been completed with the bins in the exact same location. I have been charged for 2 collections where no glass collection took place. Along with a great deal of my time.

Reply from Hills Waste Solutions Ltd
Thanks Hills and Thanks Geri
I have had to contact Hills a few times recently whilst doing some research and in turn placing an order. Each time Geri was superb. She was very helpful and happy to answer any and all questions I asked. Thank you for making the process of setting up a painless one!

Reply from Hills Waste Solutions Ltd
Great start!
Magda in the head office was very accommodating and efficient in getting our new account set up and organized at very short notice. The driver and vehicle loaders were also brilliant and informative at the 1st collection on when we would expect collections throughout the week. Would recommend using this company.

Reply from Hills Waste Solutions Ltd
Good Company to work with
Hills are always a pleasant company to work with, they are easy to contact and willing to help when ever possible.
Magda in particular provides really good customer service, she is always polite and professional and nothing is too much trouble for her.
We have been a customer of theirs for 7 years

Reply from Hills Waste Solutions Ltd
very reliable and friendly staff…
very professional and friendly staff quick responses for booking and uplifting skips would recommend Hills Waste reliable skip exchanges Eurocell Recycle will use Hills for all skip exchanges in that area

Reply from Hills Waste Solutions Ltd
Great Sevice Tracy keeps us informed…
Great Sevice Tracy keeps us informed when exchanges will be made, and keeps in touch if there is going to be delayed.

Reply from Hills Waste Solutions Ltd
Helpful Heidi!! = )
Heidi has been a wonderful help today.
In a matter of minutes, she had prepared and sent me all the information i needed.
Fast and efficient service is what we like.

Reply from Hills Waste Solutions Ltd
Spoke to Karen who went the extra mile…
Spoke to Karen who went the extra mile in helping me get a replacement bin.
Showed great leadership and empahay when dealing with the situation.
Made me happy again in these tough times
Thanks again Karen.

Reply from Hills Waste Solutions Ltd
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