Hills Waste Solutions Ltd Reviews 

113
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We have weekly collections from Hills Waste Solutions for our business general waste and recycling. We found the help provided by Zoe Ratcliff excellent and refreshingly honest. Our regular driver G... See more

Rated 1 out of 5 stars

Yet again writing a review due to lack of collection. Missed collection one day email saying they will come the next. Did they turn up? Absolutely not… leave us will full bins over a busy weekend. Rin... See more

Rated 5 out of 5 stars

Hills donated our school some compost for our new raised beds. We are delighted that they supported us so the children can now grow plants and vegetables to help them understand more about the natural... See more

Rated 5 out of 5 stars

We received excellent service by Jonathan and Robert from Hills' Purton Depot! They came to let us know the bin store padlock code would no longer work and actually help getting it open, while being v... See more

Company replied

Company details

  1. Waste Management Service
  2. Business to Business Service
  3. Garbage Collection Service

About Hills Waste Solutions Ltd

Written by the company

Making business waste management easy.

Hills Waste Solutions operates across all business sectors and has a proud heritage of serving local business communities across Swindon, Bath, Bristol and the surrounding areas.

As a responsible waste management business, we care about looking after our environment, which is why when we collect your waste materials, we’ll recycle as much of them as possible.

Our dedicated team of waste management experts will provide you with the most appropriate waste solutions for your business that could help reduce costs and increase the amount of waste recycled in order to limit the environmental impact.

We pride ourselves on offering all our customers complete satisfaction, so we value your opinion. We feed back all genuine reviews to our teams in order to continuously improve the service we provide.


Contact info

4.1

Great

TrustScore 4 out of 5

113 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(113)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Respond in a timely manner to questions and have so far collected the rubbish when they need to.

February 22, 2022
Hills Waste Solutions Ltd logo

Reply from Hills Waste Solutions Ltd

Thank you for your great feedback, from the Customer Support Manager.

Rated 5 out of 5 stars

New customer

I am a new customer to Hills and the ladies in the office have been so amazing in getting me set up as a customer. They always answer the phone and reply to emails really quickly.

February 22, 2022
Hills Waste Solutions Ltd logo

Reply from Hills Waste Solutions Ltd

Thank you for your feedback From the Customer Support Manager.

Rated 4 out of 5 stars

Good service and office work well

Good service and office work well, not every load is weighted which is not helpful for waste monitoring.

February 21, 2022
Hills Waste Solutions Ltd logo

Reply from Hills Waste Solutions Ltd

Thank you for your review. Normally everything is weighed the only reason this wouldn't happen, is if we are having any technical problems. If you do find this keeps happening please give us a call on 01793 714950 and we would be happen to look into this for you.

Rated 5 out of 5 stars

I dealt with Heidi who was professional…

I dealt with Heidi who was professional and very helpful in sorting out exactly what I needed to dispose of our waste.

February 9, 2022
Unprompted review
Hills Waste Solutions Ltd logo

Reply from Hills Waste Solutions Ltd

Thank you for your great review of one of our staff and that she could quickly arrange what you needed from Customer Support Manager.

Rated 1 out of 5 stars

Sometimes they do not come to pick up…

Sometimes they do not come to pick up on my corresponding days and then I have to pay by weight

December 6, 2021
Hills Waste Solutions Ltd logo

Reply from Hills Waste Solutions Ltd

I am so sorry to hear this, if you would like to give us a call on 01793 714950, we would be happy to discuss this with you to see what we can do.

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