HK Law Reviews 

364
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendly demeanor, and efficiency, making interactions pleasant and supportive throughout various processes. The service provided is frequently highlighted as excellent, with many people noting that complex situations were made straightforward and efficient, often accompanied by constant updates and clear guidance. Consumers particularly appreciate the timely responses and outstanding communication, mentioning how quickly their queries were addressed and how well they were kept informed at every stage. Conversely, a small portion of people felt dissatisfied with the service, describing their experience as shocking and leading them to seek assistance from other providers.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, with many customers highly recommending them for... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt replies to emails... See more

Customer service

Clients share positive opinions on customer service, often highlighting the expertise, reassurance, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shelly @ HK Law was recommended. From the very first conversation I felt heard - unlike other companies I approached. Not the cheapest but worth every penny. Fees did not change from original quote... See more

Rated 5 out of 5 stars

HKLaw were highly responsive to my conveyancing needs. Always prompt on email and with clarity and transparency with all matters related to the sale of our property. Fees were as expected and with no... See more

Rated 5 out of 5 stars

It has been a pleasure to work with Anna Davey and Linda Chandler on the probate sale of my mothers house. It turned out to be a longer process than anticipated as the first sale fell through but An... See more

Rated 5 out of 5 stars

We cannot speak more highly of Anna. From day one of purchasing a house, she was supportive, professional and nothing was too much. She was able to make what could have been an extremely stressful pro... See more


Company details

  1. Legal Services & Government

Written by the company

HK Law helps its clients solve legal problems and achieve personal and business aims.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

364 reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(364)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Matthew Parker at HK Law acted with…

Matthew Parker at HK Law acted with great patience and honour on my behalf, regarding the sale of my late mother's house. The sale fell through twice over nine or ten months, due to the buyers losing their buyers. Matthew was extremely patient, attentive, and conscientious on my behalf throughout the process. Having quoted a fee at the outset, and having done much more work than originally planned, he capped his fee at a mutually agreed figure. I was very impressed with everyone I dealt with at HK Law, and would certainly use them again.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Anna was really on the ball

Anna was really on the ball. There was no chasing required unlike other solicitors I have used in the past. Kept me informed all the way through. Best solicitor I have used.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Not plain sailing, but well handled by HKLaw

Our sale and purchase was far from straightforward. Our vendor signed and exchanged contracts, but then died 5 days later, thus nullifying the deal, even though we were obliged to continue with our sale. We were facing homelessness until Jonathan and his colleagues at HKLaw devised a mechanism to enable us to move, as planned, and await the full probate process to be concluded. This is all now done!

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely Happy with the hard work that…

Extremely Happy with the hard work that HK Law did, particularly Kara Dunn and Louise Burn, they were exemplary and I could not fault how hard they worked and operated over and above, particularly given my previous experiences of conveyancing.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Always exceptional

This is the 3rd time I’ve used Anna for my conveyancing and I don’t even consider using anybody else.
Selling and buying property is one of the most stressful things you’ll ever do and Anna makes it easy. Personable, efficient, and just excellent at her job, you don’t ‘dread seeing an email’ from her as you know it will get dealt with.
Thanks so much, and I look forward to you acting for me again in the future .

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

HKLaw helped us when things were tough

The path to selling our house was less than straight forward, due to poor advice from estate agents and buyers who dropped out. Throughout this tortuous experience, the team at HK Law were readily available to support and advise us. We always felt they were doing their best to hasten a conclusion, with our best interest at heart.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

A professional and personal service…

A professional and personal service from David Blackmore at HK Law. He was clear, concise and covered all aspects of the work needed to bring the project to fruition. Very pleased with the work done.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Transfer of equity

Anna provided exceptional support with a transfer of equity; swift, professional and friendly service (as always!). Anna communicated throughout and ensured I was thoroughly protected. Anna also made a potentially stressful transaction, a seamless very one.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

House sale

We used HK Law for the legal work on a property sale, and received an excellent service from this very professional and friendly firm.
We were kept informed at all stages in the process and if ever a house sale could be stress free, this was it!
We would highly recommend them to anyone buying or selling a property.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

We recently updated our wills

We recently updated our wills. Chris Keenan made the whole process easy to understand and everything was handled in a professional but friendly way.
We wouldn't hesitate to recommend the service in the future.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Sale of my late mother's house.…

Anna Davey acted for me on the sale of my late mother's house. The process went really well, Anna is very easy to talk to about matters arising with a friendly professional manner to make things as worry free as possible. Would certainly use her services again & recommend to anyone else.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Anna Davey at HK Law acted as our conveyancer for the purchase of our first home. The service we received was excellent. We received a very thorough report and the whole sale was dealt with without any trouble. Communication was excellent throughout the process, thank you. Would happily recommend!

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

HKLaw: Michelle Roberts

In dealing with Michelle Roberts and Victoria Reed during the sale of a property, I found them to be attentive, professional and clear communicators. Always approachable and responsive to enquiries, with clear indication as to their office timetable. My sister dealt with them personally and has reviewed separately in a positive manner. My dealings were by phone, mail and email, all of which was without delay or complication. I would recommend HKLaw from a conveyancing perspective, and can only imagine that the ethos of the company is shared more broadly.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Use local service

Michelle and members of her team were professional easy to approach always available to answer queries.We would recommend them for conveyancing our experience was very positive

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Anna Davey is by far the best conveyancer we have ever used

We bought and sold a house for the 5th time in March and were amazed with Anna. She is thorough, knowledgeable, communicative, and friendly. She made a difficult process for us (we went through two failed purchases) really easy. We are not intending to move again but, if we did, we would definitely use Anna. We cannot recommend her enough.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Rebecca Keeshan managed the sale of London house.

Rebecca Keeshan managed the sale of our London house, which turned out to be significantly more stressed and complex than expected. She gave highly professional and timely service to bring this to a successful result, including friendly and sensible advice and reassurance throughout.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Sale of Parents house

Jonathan Cohen has just overseen the sale of my late parents house, I received excellent service throughout the completion last Monday. Hk Law provide superb service

March 18, 2024
Unprompted review

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