Hlmotors Reviews 

Very helpful friendly staff and prompt efficient service. Was referred here by Ford for a repair to my alloy wheels. I will definitely be back for next service and MOT

Great service from start to finish! Thank you 😊

I'm thrilled with the car service provided by H&L Motors. The team consistently does an excellent job, and I'm always impressed by their attention to detail and level of care. From start to finish, they demonstrated professionalism and expertise. My concerns were heard, and the repairs were handled efficiently. The communication was clear and transparent, keeping me informed throughout the process. I highly recommend their services - Thank you for the exceptional service and the great care you take!

Amazing staff, very polite and clear with the description of work needed for our family car. Car arrived cleaned and ready for the next adventure. Thank you H&L, highly recommended

Great customer service, brilliant prices and better than the main dealers. What more do you want?

Very pleased with the service I received. Have used H & L for many years intermittently and will continue to.

Damon Gilbert was very helpful in guiding the whole repair process with the Third Party Insurers and repairing the damage to my bumper. He assisted me to navigate and expedite the whole process which had been delayed by insurers despite 3rd Party admitting all liability.
After the repairs, I also had an annual service there guided by Matthew Wren. I was glad to have had his advice and service. I am hoping to return to H&L to carry out another repair re air con, due to the satisfactory service I has from both these departments at H&L.

Excellent service. Very happy with my refurbished wheels, they look like new.

Highly recommend H&L Motors, always such a great and efficient service from Abbie and Matthew and the team! I’m always kept up to date and everything is explained clearly. Thank you for looking after my car so well! It’s so appreciated!

Car collected and returned as agreed. From start to finish the body shop were efficient and the car returned in immaculate condition. A particular thank you to the gentleman who I spoke to several times on the phone, always polite and informative. I highly recommend this company for body repairs.

Elderly driver + elderly Audi in for Mot (car, not driver!!). Always an annual heart-stopper. Receptionist Abbie very friendly, welcoming and professional. Rang within minutes of MoT being done to announce successful pass. Fed up with shoddy workmanship, being ripped off & overcharged by Audi main dealerships, on personal recommendation I switched many years ago to H&L Motors for servicing, repairs & MoTs. They've never let me down. Service faultless, to consistently high standard, repairs fairly priced, genuine parts used. Customer service exemplary - as proof I cite contacting them 3 days before Xmas Eve 2021, desperate to salvage non-functioning windscreen wipers from ruining a 4-night Xmas away in Cheltenham & motorised Cotswolds tour I'd long promised my Ukrainian friend for years. With most staff absent & winding down for Xmas, despite parts no longer obtainable (either new, after-market or 2nd-hand), nevertheless H&L Motors (Matthew) and a hero unnamed mechanic somehow repaired the wipers by 23rd Dec. Xmas a success despite torrential downpour the whole trip. The repaired wipers coped brilliantly!

Great service for a repair on my alloy wheel… receptionist Abbie was great and the guy who carried out the work.
Top marks

So pleased we found H&L and only 10 mins walk from home …
The first time we visited Matthew took the time to sort the seat out in my sons Polo, it was only a five minute fix which he did complimentary but sadly my son had been refused his driving test the day prior because the seat was not engaged in the bracket properly !
Abbey was a star fitting us in for a service prior to the next driving test even though they were fully booked.
I’ve just been back for the service on the car and will continue using and recommending them. Also for my car.
In my experience all of the team are friendly and have a smile when they see you which makes for a pleasant visit.

Brilliant service from the first day I contacted them to book my car in for alloy wheel work. Receptionist (Abbie) even gave information about buses and where I could go while I waited for work to be completed- definitely going the extra mile. Staff friendly and welcoming. Facility clean and tidy.

Amazing people with great customer care.
Very clear they have customers interest and satisfaction at the centre of what they do. Thank you Abbie and colleagues for your great work.

Excellent customer service. Glen explained the work to be done, and the options available. The work was done exactly as described, to a very high standard, and for a competitive price.

First class!
Had a problem with a wheel and they fitted ne in on short notice and were really helpful and honest. Ultimately they could not fix the issue but didn't charge anything for the investigations. Brilliant customer service and will now use them for other work.

As always. Professional. Polite. Helpful and high standard of work. Picked my car up from my home and brought it back to me as I had a knee injury. I cannot rate this company highly enough. I drove into the business premises once and everyone I saw waved and said hello to me. I’m blown away by them.

H&L are diligent reliable and deliver super service. We’ve been family customers for 15 years and the personable team are great to deal with.