Holiday Floridas Reviews 

279
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional approach in organizing holidays, often going above and beyond expectations. Many people highlight the seamless booking process, competitive pricing, and the excellent service received, which often results in repeat business and fantastic holiday experiences. However, some customers also noted issues with communication and ticketing errors that led to ruined holiday experiences and a lack of park access, despite attempts to resolve the situation.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, with many customers praising the helpfulness and efficiency... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Booking process

People report positive experiences with the booking process, often highlighting how easy and smooth it was... See more

Service

Reviewers mention positive feedback about service, with many consistently praising the professionalism and... See more

Price

Clients share positive opinions on price, with many reviewers finding competitive and brilliant deals that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sofia has been fantastic throughout the process of booking the holiday. Looking at all the different options that have been thrown at her and answering any questions we have in a timely manner. I thin... See more

Rated 5 out of 5 stars

Another fabulous holiday booked with Matt 😊 Have been a repeat customer now for several years and the service just keeps getting better and better. The knowledge, advice and recommendatio... See more

Rated 5 out of 5 stars

Second time of booking with Holiday Floridas. We dealt with Sofia again as she’d been so helpful first time around. Just like before, we gave her a date range, an idea of what sort of package we were... See more

Rated 5 out of 5 stars

Can't praise Amy enough, from start to finish she made our 1st Disneyworld holiday magical, booking was so easy, she was helpful and quick to put my mind at ease with any questions I had. Definitely w... See more


Company details

  1. Travel Agency

Written by the company

For the love of Florida. Get ready to discover the best of Florida with us! We are determined to make sure you have the best holiday of your lives. As a team, our priority is to find a tailor made flight, hotel, car hire and attraction combination for you, that suits all your needs without costing a fortune – actually can be much more budget friendly than you have ever imagined. As our tagline suggests, we love everything about Florida. Whether it’s fun filled holidays to Walt Disney World, a value for money Villa holiday in Kissimmee or that super luxury holiday you have always wanted, we have it all in Holiday Floridas. We have invested years in the UK travel industry and have handpicked the best people who are super excited and ready to share their wealth of experience & expertise to help you choose the perfect holiday for you and your loved ones. Call us now on 0203 744 3070 and let your next holiday be like never before.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(279)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service & value

Adam was so helpful and answered all of our questions. The quote we were given was amazing! you won’t find a better price elsewhere. I would definitely recommend using Holidays Florida’s!
Thank you Adam :)

April 11, 2025
Rated 5 out of 5 stars

Highly recommended!!

Donna has been amazing throughout the booking process. She was also very patient when I was emailing to-and-thro with questions & asking her for different quotes.
Prices are very competitive & beat all other quotes I have received from TUI to take my wife to Disney World for her 50th. Can’t thank Donna enough.

April 4, 2025
Rated 5 out of 5 stars

Brilliant!

Second time booking with HolidayFloridas after a brilliant trip back in 2018. Had no issues at all, holiday was just what we wanted. Rebooked again and now almost at the end of our payments for our second trip. By far the cheapest quotes too! Can’t fault them at all

April 4, 2025
Rated 5 out of 5 stars

Nothing was too much trouble

We booked to go to Florida for a 3 week familymoon, Sean made everything so easy and went out of his way to help us get the right flights, property, car, tickets, nothing was too much trouble.
We had to change our dates by a day and he sorted it all out for us and just let us know the details, we really couldn't fault the service from this company.

August 14, 2024
Rated 1 out of 5 stars

Would not recommend

Unfortunately we had a terrible experience, after 3 lots of rearranging and significant price increases due to covid we arrived at our hotel to the tiniest family room imaginable, major restoration ongoing across the whole complex and the pool drained.... absolutely no warning and when requested we are moved asked to pay an extortionate amount to do so. I would not recommend and I never ever give bad reviews!

April 30, 2024
Rated 5 out of 5 stars

FLORIDA HOLIDAY 2026

If you are booking a holiday with these people ask for Debbie! Had lots of questions and managed to get a reasonable price for my holiday to Florida! Well happy!!

March 17, 2025
Rated 4 out of 5 stars

Family holiday

U would use this company again . Adam gave good and helpful service, he answered all my questions in a polite and friendly manner, and I feel he did his best to accommodate my requests as they changed a few times. Good experience

March 13, 2025
Rated 5 out of 5 stars

Very friendly advisor and really helpful

Very friendly advisor and really helpful

September 20, 2024
Holiday Floridas logo

Reply from Holiday Floridas

Hi James, we really appreciate you taking the time to share your feedback! We’re so pleased to hear you found our advisor friendly and helpful. Making your holiday planning smooth and enjoyable is our top priority.

Thanks, Holiday Floridas

Rated 5 out of 5 stars

Customer service is amazing.

Customer service is amazing, answer all questions and received really good quotations, I have not booked just yet for next year just awaiting other companies response but I like what I see so far.

March 9, 2025
Unprompted review
Holiday Floridas logo

Reply from Holiday Floridas

Hi Sam,

We're thrilled to hear about your positive experience with our customer service! It's wonderful that you found our quotations helpful. We completely understand you're exploring options for next year, and we appreciate your kind words about what you've seen so far. We're here whenever you're ready to make a decision! Thanks, Holiday Floridas

Rated 5 out of 5 stars

Pleasant helpful and informative

Pleasant helpful and informative

March 8, 2025
Holiday Floridas logo

Reply from Holiday Floridas

Hi David, We're delighted you found our team pleasant, helpful, and informative! Thank you so much for taking the time for your review. Thanks, Holiday Floridas

Rated 5 out of 5 stars

Kelly was really attentive and helpful…

Kelly was really attentive and helpful - from quote to booking, the whole experience was simple and straightforward.

The price we achieved met our budget, so all in all, we’re happy.

March 4, 2025
Holiday Floridas logo

Reply from Holiday Floridas

Hi, thank you for your review! It’s great to hear that Kelly made the entire process simple and stress-free for you. We’re delighted that we could meet your budget while ensuring a smooth booking experience. Wishing you a fantastic trip!

Thanks, Holiday Floridas

Rated 5 out of 5 stars

2nd time we have used Holiday Florida's…

2nd time we have used Holiday Florida's and both times they have been extremely helpful and very competitive in price.

March 3, 2025
Holiday Floridas logo

Reply from Holiday Floridas

Hi Jenine, thank you for coming back to us for your holiday bookings and for sharing your experience! We truly appreciate your trust, and we’re so happy we could offer you competitive prices and great service again. Looking forward to assisting you in the future!

Thanks, Holiday Floridas

Rated 5 out of 5 stars

Information about resort clearly…

Information about resort clearly explained and hassle free service especially round payments. Holiday personal very helpful and efficient. Looking forward to the facilities as recommended to us. Hope to have a fabulous holiday. Will let you know in June 2025 when we return home.

March 1, 2025
Holiday Floridas logo

Reply from Holiday Floridas

Hi Shaun, thank you so much for your feedback! It’s wonderful to know you found our service smooth and our team helpful. We hope you have an incredible holiday and can’t wait to hear about your experience when you return in June 2025!

Thanks, Holiday Floridas

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with . We’ve booked a holiday through them & they are very efficient & great to deal with …. So far so good …

April 1, 2024
Holiday Floridas logo

Reply from Holiday Floridas

Hi, we appreciate you sharing your experience! We’re thrilled that you found our team efficient and easy to deal with. We hope you have an amazing holiday ahead!

Thanks, Holiday Floridas

Rated 5 out of 5 stars

Friendly and efficient service.

Friendly and efficient service.

February 19, 2025
Holiday Floridas logo

Reply from Holiday Floridas

Hi Joanne, thank you for your kind words! Friendly and efficient service is exactly what we aim for, and we’re so pleased you had a great experience with us.

Thanks, Holiday Floridas

Rated 5 out of 5 stars

Great price advice and customer…

Great price advice and customer service. Sorted everything fornus when BA cancelled our flight. Would definitely recommend.

August 19, 2024
Holiday Floridas logo

Reply from Holiday Floridas

Hi Sarah, we really appreciate you taking the time to leave a review! We’re so happy we could step in when BA cancelled your flight. It’s great to hear that everything was sorted for you smoothly. Thank you for recommending us!

Thanks, Holiday Floridas

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