I can’t recommend Dan @ Homemove highly enough. As a first-time buyer, my mortgage wasn’t straightforward—my income structure was a bit complex, and the property had non-standard construction. Dan wa... See more
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Review summary
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Reviews shaping this summary
Took all the stress away of organising a Help to Buy survey for my sale. Quick, easy to organise and simple payment system. Hugh a great help to organise for an updated Desktop Survey. Will be using a... See more
Company replied
Great service! Happy with the service! I used them for a valuation for a HTB Equity pay off. The Surveyor from SCI was brilliant including Jenna from SCI who gave a quick response after paying for th... See more
Company replied
Enquired online and had a follow up from Sarah Jane very quickly. She answered every question very professionally and in detail over the phone with brilliant knowledge and understanding of our circu... See more
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Company details
Written by the company
Homemove is making moving home simple. From choosing an estate agent to completion. We help you every step of the way.
Contact info
Homemove, NR3 1DD, Norwich, United Kingdom
- hello@homemove.com
- homemove.com
4.6
Excellent
272 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 month
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Good service, competitive prices
Prompt response to initial queries, competitive prices, prompt survey
January 7, 2026
Reply from Homemove
Dear Mark,
Thank you for your lovely review! We’re really pleased to hear you found our responses prompt, our pricing competitive, and the survey carried out quickly.
As you move forward with your purchase, please remember we can also assist with your removals to help make the journey from completion to move in as smooth as possible.
Best regards,
The Homemove Team
Reply from Homemove
Dear Hayley.
Thank you for your kind review! We’re really pleased to hear you found the team helpful, the price competitive, and the IQS survey detailed.
As you move forward with your purchase, please remember we can also help with removals and conveyancing to support you right through to completion.
Best regards,
The Homemove Team
5 stars. Really helpful
Whole team at Homemove were extremely helpful. I thought it would all take a few weeks to get the report but they sorted it with the sellers and their agent to get it booked in 3 days. Wish we had used for the rest of the move as well. 5 stars.
December 4, 2025
Unprompted review
Reply from Homemove
Dear Harry,
Thank you for the 5 stars! We are really pleased the team could sort that out for you and get the survey booked within 3 days.
Although you didn't use us for the rest of the move this time, please keep in mind for the future (or for friends!) that we can handle removals and conveyancing to keep everything under one roof.
Best regards, The Homemove Team
This is the second time I have used…
This is the second time I have used Homemove to organise a House Survey.I have found them to be professional and very helpful during my dealings with them.I would like to especially thank Hugh Greenhouse who took the time to explain all my options regarding which survey would be most suited to my needs.He was polite and helpful and very knowledgeable about this subject
December 22, 2025
Unprompted review
Reply from Homemove
Dear Sean,
Thank you for choosing us for a second time! We are delighted to hear that Hugh provided such professional advice and helped you select the right survey.
As a returning client, you likely know this, but don't forget we can also assist with conveyancing and removals to ensure the rest of your experience is just as smooth.
Best regards, The Homemove Team
Homemove - service fantastic!
Amazing experience from start to finish with Hugh. Easy to book online, immediate follow up with booking an experienced surveyor and Hugh dealt with all details, bookings, and follow up . Extremely professional and very friendly knowledgeable approach
Will be dealing with Hugh and Homemover for our next properties! Highly recommend! Thank you!
December 3, 2025
Unprompted review
Reply from Homemove
Dear NB,
Thank you for this amazing feedback! We are thrilled to hear that Hugh provided such a professional and friendly experience from start to finish.
We can’t wait to work with you on your next properties. Remember, we can also assist with removals and legal services to keep your future investments stress-free!
Best regards, The Homemove Team
The survey has been completed swiftly
The survey has been completed swiftly, the reprot was very comprehensive and covered everything I needed to know.
Great value for money and highly recomended
December 20, 2025
Reply from Homemove
Dear David,
Thank you for the recommendation! We are glad the report was comprehensive and completed swiftly for you.
As you move forward with the property, please remember we can also assist with removals and conveyancing to help get you to completion smoothly.
Best regards, The Homemove Team
Professional
Hugh, was very professional & really helpful, when a difficult situation arose, through no fault of Homemove. Gave me some good advice and went above and beyond to help my situation, which he didn’t need to. He kept me informed when he said he would. I would definitely recommend. It’s not always you speak to a professional that is willing to go that extra mile. Thank you
December 18, 2025
Unprompted review
Reply from Homemove
Dear Cerieann,
Thank you for your kind words. We are very glad Hugh could offer good advice and go that extra mile to help you navigate a difficult situation.
If you need further support as things progress, please let us know-we also offer removals and conveyancing services to help lighten the load.
Best regards, The Homemove Team
A one Stop Shop
One point of contact, constant updates and a variety of other services available to make a house move a one point shop.
Also a variety of prices for the different services gave the client a broad choice of service standard they could choose from.
December 18, 2025
Reply from Homemove
Dear Kevin,
Thank you! We really aim to be a "One Stop Shop," so it is great to hear you appreciated the variety of services and updates.
We look forward to helping you with the next steps-whether that is conveyancing or the physical move itself!
Best regards, The Homemove Team
Excellent communication both with…
Excellent communication both with ourselves and our estate agent providing a stress free process.
December 17, 2025
Reply from Homemove
Dear Garry,
Thank you for the feedback. We are pleased to hear communication was excellent and that we could help keep the process stress-free.
To keep that stress-free feeling going right up to moving day, remember we can also assist with your removals and conveyancing needs!
Best regards, The Homemove Team
Homemove dealt with the ineviable…
Homemove dealt with the ineviable twists and turns of house purchasing with close and quick and effective communication, and the products produced have been of very high quality.
December 17, 2025
Reply from Homemove
Dear Clive,
Thank you for the review. Property purchasing certainly has its twists and turns, so we are glad our team could provide quick communication and high-quality reports to help you through it.
If you need assistance with the final hurdles, just let us know-we can also help with conveyancing and removals.
Best regards, The Homemove Team
Shoutout to Hugh at Homemove
I first used Homemove to obtain a Help-to-Buy Valuation in late 2024 and found the process very efficient from start to finish. Due to a sale process dragging on for almost a year, we needed various H2B extensions and kept going back to Homemove due to the excellent customer service and smooth process. Over a year later, I have found a new buyer and again used Homemove for the H2B Valuation and, after speaking to a highly-intuitive AI customer service rep, I received a personal phone call from Hugh who applied a £10 off voucher to my order. Since our first conversation last year, Hugh has been a pleasure to deal with and has made it an enjoyable experience overall.
December 16, 2025
Unprompted review
Reply from Homemove
Dear Will,
Thank you for sticking with us over the last year! We are so pleased that Hugh and our team (including our AI support!) could make the H2B valuation process efficient and enjoyable for you.
Good luck with the sale! If you haven't sorted it yet, do let us know if you need a quote for removals or conveyancing to complete the journey.
Best regards, The Homemove Team
Great service
Great service! Happy with the service! I used them for a valuation for a HTB Equity pay off. The Surveyor from SCI was brilliant including Jenna from SCI who gave a quick response after paying for the valuation online.
The valuation report was emailed same day! He was extremely professional and gave the full process explanation so I would know what to expect. Would use them definitely again for my other properties now!
December 9, 2025
Reply from Homemove
Dear Aahil,
Thank you for the great feedback! We are thrilled that Jenna and the SCI team could get that valuation report back to you on the same day.
We would love to help with your other properties. Please remember we can also assist with conveyancing and removals for your future portfolio additions!
Best regards, The Homemove Team
Excellent service from Sarahjane who…
Excellent service from Sarahjane who supported me to get a RICS help to buy valuation within 24 hours of my initial enquiry
December 10, 2025
Unprompted review
Reply from Homemove
Dear Matt,
Thank you for the review! Sarahjane will be delighted to hear she could get your H2B valuation sorted within 24 hours.
If you need any assistance with the next steps of the transaction, remember we also offer conveyancing and removal services.
Best regards, The Homemove Team
Update
Follow up: Home move have been in touch - and have acted on feedback that I gave. There were hiccups. And the company have been responsive and assured me they’re acting on things thank you
December 1, 2025
Unprompted review
Reply from Homemove
Dear Melanie,
Thank you for the update. We appreciate you giving us the chance to address the hiccups and are glad we could reassure you by acting on your feedback.
We are here to support you moving forward-please let us know if we can assist with removals or legal services to help the rest of the process go smoothly.
Best regards, The Homemove Team
I went to a conference and met Ella and…
I went to a conference and met Ella and Georgina from Homemove. They showed me the software that they use which is combined with AI technology and i was very pleasantly pleased with the demo. These 2 ladies are amazing at there jobs and very very friendly and new all about there product that they were promoting. I signed up immediately with there software and cant wait to use it as it will make producing the reports a lot more easier. 5 Stars all the way and please keep up the good work.
December 5, 2025
Unprompted review
Reply from Homemove
Dear Shajid,
It was great meeting you at the conference! Ella and Georgina are fantastic, and we are so pleased you are excited to use the software and AI tools.
We look forward to a great partnership! As you work with clients, don't forget we can also support them with removals and conveyancing alongside the reporting and you can earn a commission for referring them too!
Best regards, The Homemove Team
Really great service
Really great service.
Arranged my rics survey within 2hrs for the next working day!!
December 3, 2025
Reply from Homemove
Dear Miss Doherty,
Thank you! We are really happy we could get your RICS survey arranged within 2 hours.
If you need that same speed and efficiency for the rest of the move, just ask us about our removals and broadband services!
Best regards, The Homemove Team
Megan went above & beyond from start to…
Megan went above & beyond from start to finish. She really understood our needs & worked hard to secure the perfect surveyor for us, one who fit both our requirements & our availability. She was incredibly friendly, supportive & consistently helpful throughout. Her communication was quick, clear & reassuring, which made the whole process smooth & stress free. I genuinely appreciate the effort she put in.
December 5, 2025
Reply from Homemove
Dear Morgan,
Thank you for such lovely feedback. Megan will be thrilled to hear she made the process stress-free and found the perfect surveyor for you.
As you move forward, please remember Megan and the team can also help arrange broadband and removals to keep everything running smoothly.
Best regards, The Homemove Team
Excellent Service
Easy to book the surveyor online, quick service and the report was back within 3 days.
December 4, 2025
Reply from Homemove
Dear Louise,
Thank you for the 5 stars. We are glad you found the online booking easy and received your report quickly.
To keep the rest of your move just as efficient, don't forget we can also assist with removals and legal services!
Best regards, The Homemove Team
I just use Homemove to move me to…
I just use Homemove to move me to Birmingham and from the start to then end they were very helpful with me. For someone who has stress, anxiety disorder they made sure that I was kept in the loop and reached out to me when I needed it the most. The move went well and was impress with how helpful the guys were moving me.
December 3, 2025
Unprompted review
Reply from Homemove
Dear Jay,
Thank you so much for sharing your experience. We understand how stressful moving can be, so we are incredibly proud that our removals team could support you and keep you in the loop throughout your move to Birmingham.
We hope you settle in well! For any future property needs, remember we can also help with surveys and conveyancing.
Best regards, The Homemove Team
Enquired online and brilliant assistance from SJ
Enquired online and had a follow up from Sarah Jane very quickly. She answered every question very professionally and in detail over the phone with brilliant knowledge and understanding of our circumstances and responded to all emails in the same manner.
From requesting a HTB survey with very little knowledge to now having a good understanding of the process and booked in, we're very grateful.
Thank you SJ!
December 2, 2025
Unprompted review
Reply from Homemove
Dear Tom,
Thank you for the kind words! Sarah Jane is passionate about helping clients understand the process, so she will be delighted to hear she could help clarify the H2B survey for you.
Now that you are booked in, please let us know if you need any help with the next stages-we can also assist with conveyancing and removals.
Best regards, The Homemove Team
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