I had requested to stop the account from customer service by September 2024 but they told me they had been canceling. Then, they still deducted the money from my account, I asked for the request for t... See more
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After complaing about a subscription I was not aware that I had by mistake signed up for, they have decided to refund my fees. This is Fantastic customer service. I was under the impression that I... See more
Thanks to Nela for responding so quickly making me understand how the process of cancelation works. It did takes 14 day for homemustbuy to cancel the account but I'm glad that finally it happened.
I signed up before realizing the location of the company. I cancelled my account easily and didn’t ask for a refund however, Alero kindly reached out and offered a refund for the initial payment and... See more
4.1
Great
412 reviews
Hasn’t replied to negative reviews
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This is a SCAM !!
This is a SCAM !!! I paid €9,99 for a sofa because they’re “ closing the door “. It was an advertising on instagram. After I paid €9,99 I was send to an another link : homemustbuy.com . I ask them : where is my e-mail about my order. I just bought a little sofa for €9,99. They told me it was a membership. And the another site was gone. Please do not enter this site !!! I delete all my data and cookies after this
March 13, 2025
Unprompted review
The fact that the manager emailed me…
The fact that the manager emailed me personally to attend to my query is spot on, big ups to him/her
March 12, 2025
Unprompted review
The agent is like speaking to someone…
The agent is like speaking to someone that you personally know.
She made it soo easy for me to understand the company.
March 12, 2025
Unprompted review
By your immediate approach to my case I…
By your immediate approach to my case I am very much impress about your sense of responses and concerns and applaud you on that and also sorry for any inconveniences, thank you
March 7, 2025
Unprompted review
BUENA ATENCION
THEY HAVE SUPPORTED ME AND THE EMAIL SENT WHERE THEY INDICATED ME THAT THEY WILL REFUND ME IS SATISFACTORY, IT IS SOMETHING TO KNOW THAT AGENT KAI WAS A GREAT HELP
February 20, 2025
Unprompted review
Thank you for the assistance emerald.
Thank you for the assistance emerald.
February 16, 2025
Unprompted review
Good Service by Marc
Marc was quite empathetic and professional and dealt with my query efficiently and effectively
February 13, 2025
Unprompted review
After I received the message that funds…
After I received the message that funds were taken out of my account I got in touch with the company someone by the name of Dexter got in touch with me and we did live chat he promised me full refund within 7/10 days he was helpful I will wait and see if I get my refund
February 8, 2025
Unprompted review
Very considerate about what I have…
Very considerate about what I have experienced.
February 5, 2025
Unprompted review
Nice service from Andy
Nice service from Andy, efficient, prompt and nice. Thank you !
February 4, 2025
Unprompted review
Thank you very much for helping me for…
Thank you very much for helping me for resolving my problems keep it up you're a 🌟
January 31, 2025
Unprompted review
very supportive customer service
The agent Casillas was very supportive and i am satisfied with customer service.
January 29, 2025
Unprompted review
Good service and cooperation
January 25, 2025
Unprompted review
Not to send information without knowing about that thing
My experience is great because the company came back to me and assist me with my concern
January 20, 2025
Unprompted review
Easy to cancel
I signed up before realizing the location of the company. I cancelled my account easily and didn’t ask for a refund however, Alero kindly reached out and offered a refund for the initial payment and was very helpful.
Great customer service.
January 15, 2025
Unprompted review
They have been very attentive in…
They have been very attentive in answering my messages, thank you very much.
January 15, 2025
Unprompted review
Scarlett has been very helpful
Scarlett has been very helpful, since I did not know what I should do and I was guided perfectly, from the beginning incredible attention, thank you very much
January 11, 2025
Unprompted review
SCAM
I never open their website but i received a deduction of 10 euro
the online agent asked for good review to refund my money, but i am sure she will disappear after.
January 10, 2025
Unprompted review
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