I had requested to stop the account from customer service by September 2024 but they told me they had been canceling. Then, they still deducted the money from my account, I asked for the request for t... See more
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After complaing about a subscription I was not aware that I had by mistake signed up for, they have decided to refund my fees. This is Fantastic customer service. I was under the impression that I... See more
Thanks to Nela for responding so quickly making me understand how the process of cancelation works. It did takes 14 day for homemustbuy to cancel the account but I'm glad that finally it happened.
I signed up before realizing the location of the company. I cancelled my account easily and didn’t ask for a refund however, Alero kindly reached out and offered a refund for the initial payment and... See more
Hasn’t replied to negative reviews
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Thank you for sorting this out finally
I thought I was buying something
I thought I was buying something. But never received it. Wasn’t until they started taking money I discovered I had signed up for something.
So I then cancelled it.
They call me today to know more about…
They call me today to know more about my issues and we had a great conversation with Eugene.
I am happy with there service and…
I am happy with there service and resolving the problem that I had
They are super great ❤️
Thanks to Nela for responding so…
Thanks to Nela for responding so quickly making me understand how the process of cancelation works. It did takes 14 day for homemustbuy to cancel the account but I'm glad that finally it happened.
They have now resolved the issue
They have now resolved the issue. The customer service team has been very helpful
Requested refund
I have contacted the escalation team…
I have contacted the escalation team for my account cancellation. The team contacted me and has taken proactive actions to resolve my issue.
They're SCAM
They're SCAM! They advertised on Facebook for Kettle (SMEG brand) 'on behalf of Bunnings' for unbelievably cheap deals, took all your bank details and charged your for that!
Problem solved
Have not worked with them so much. Experience was good
The communication was very clear and…
The communication was very clear and understandable
SCAM SITE...
This is a scam site, DO NOT USE, they have been taking money from our account monthly!!!!!
Saying we signed up to a membership total lie.... They have bought our details from somewhere.
Natwest fraud squad involved and looking into them....
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