Homemustbuy Reviews 412

TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

I had requested to stop the account from customer service by September 2024 but they told me they had been canceling. Then, they still deducted the money from my account, I asked for the request for t... See more

Rated 5 out of 5 stars

After complaing about a subscription I was not aware that I had by mistake signed up for, they have decided to refund my fees. This is Fantastic customer service. I was under the impression that I... See more

Rated 3 out of 5 stars

Thanks to Nela for responding so quickly making me understand how the process of cancelation works. It did takes 14 day for homemustbuy to cancel the account but I'm glad that finally it happened.

Rated 5 out of 5 stars

I signed up before realizing the location of the company. I cancelled my account easily and didn’t ask for a refund however, Alero kindly reached out and offered a refund for the initial payment and... See more


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4.1

Great

TrustScore 4 out of 5

412 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I wanted to buy a charging card for my e-car

I wanted to buy a charging card for my car on smoov, they linked me through to homemustbuy.com and wanted credit card and a payment verification which they did with 1€. The refund of this € never came in. I canceled the agreement asap (two minutes later) and git after some time the cancelation recipe. Today I got a credit card debit of 47€ without any authorization from this company. I ordered now a new credit card for additional funds to protect me for further misuse. Will got to Police tomorrow to bring this phishing for credit cards to the officials.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Be kind

I have been touched with agent Harry. He was very professional and kindly helpful. He solved my problem immediately ! Thank you Harry !

November 1, 2024
Unprompted review
Rated 3 out of 5 stars

Issue Addresse

I had requested to stop the account from customer service by September 2024 but they told me they had been canceling. Then, they still deducted the money from my account, I asked for the request for the second time yet customer service still gave me the same answer the $26.00EUR still been deducted from my bank on 15th Oct 2024.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Mr Kenny

Mr Kenny
He is very attentive with my complaints. He gave fast response with my concern.. You need more people like him.. Salute with your service.. Thank you so much 🙏❤️

October 7, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute Scam!

This company is a total scam and force you to leave a positive review if you want to be in with any chance of a refund. They also tell you how many stars to give and what you can and cannot write. You then have to screen shot your review and send it to them in order for them to cancel you “subscription” (which you didn’t voluntarily enter into in the first place) After receiving my refund, from my bank doing a chargeback not the company, I have now edited my review and warn everyone not to be fooled into buying cheap trainers or any other product they sell as you don’t receive your purchase and they then charge your credit card every three days until you get your bank to block them! DISGUSTING!!

September 17, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Very tricky scheme working throuh well know in our reagon brand on facebook, it was like Marshal audio speakers give away promotion with low price. After payment it seems you bought credits and membership in their site :)) and in 3 days you will be charged 37€ for vip membership. Everything seems like normal site support is working, confirmation mails arrive, but the problem I didn’t sign for any credits, membership or other in their site. It was all made by fraud.

August 15, 2024
Unprompted review

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