I had requested to stop the account from customer service by September 2024 but they told me they had been canceling. Then, they still deducted the money from my account, I asked for the request for t... See more
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After complaing about a subscription I was not aware that I had by mistake signed up for, they have decided to refund my fees. This is Fantastic customer service. I was under the impression that I... See more
Thanks to Nela for responding so quickly making me understand how the process of cancelation works. It did takes 14 day for homemustbuy to cancel the account but I'm glad that finally it happened.
I signed up before realizing the location of the company. I cancelled my account easily and didn’t ask for a refund however, Alero kindly reached out and offered a refund for the initial payment and... See more
Hasn’t replied to negative reviews
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Great customer service
Great customer service and very helpful. Thank you Marshall for being so helpful.
I wanted to buy a charging card for my e-car
I wanted to buy a charging card for my car on smoov, they linked me through to homemustbuy.com and wanted credit card and a payment verification which they did with 1€. The refund of this € never came in. I canceled the agreement asap (two minutes later) and git after some time the cancelation recipe. Today I got a credit card debit of 47€ without any authorization from this company. I ordered now a new credit card for additional funds to protect me for further misuse. Will got to Police tomorrow to bring this phishing for credit cards to the officials.
Once I got through to a team member…
Once I got through to a team member (daisy)
Things were expedited and am satisfied with outcome…
Thank you
Claire reached out to support good…
Claire reached out to support good service
Great experience brilliant customer…
Great experience brilliant customer service
I had one of the most amazing…
I had one of the most amazing experiences ever !!!! Emily thanks for your quick responses and your availability,,, much appreciated 🙏🏼
Easy joining experience
Easy joining experience. Responded to my queries quickly and efficiently. Good customer support.
Greate customer support team
I have contacted the customer service team and Elsa reached out to assist and address the issue - this is great customer support and Amazing service
Customer service was great to deal with…
Customer service was great to deal with and very helpful. Will recommend to family and friends
Be kind
I have been touched with agent Harry. He was very professional and kindly helpful. He solved my problem immediately ! Thank you Harry !
Issue Addresse
I had requested to stop the account from customer service by September 2024 but they told me they had been canceling. Then, they still deducted the money from my account, I asked for the request for the second time yet customer service still gave me the same answer the $26.00EUR still been deducted from my bank on 15th Oct 2024.
just what they have signed up for unknowingly
unknowing contributions from bank
Great communication.Nice service and…
Great communication.Nice service and very nice Mrs. Emily. I received reliable information and was served very nicely
Mr Kenny
Mr Kenny
He is very attentive with my complaints. He gave fast response with my concern.. You need more people like him.. Salute with your service.. Thank you so much 🙏❤️
Absolute Scam!
This company is a total scam and force you to leave a positive review if you want to be in with any chance of a refund. They also tell you how many stars to give and what you can and cannot write. You then have to screen shot your review and send it to them in order for them to cancel you “subscription” (which you didn’t voluntarily enter into in the first place) After receiving my refund, from my bank doing a chargeback not the company, I have now edited my review and warn everyone not to be fooled into buying cheap trainers or any other product they sell as you don’t receive your purchase and they then charge your credit card every three days until you get your bank to block them! DISGUSTING!!
Good customer support from Eugene.
Great customer care
My emails were responded to satisfactorily and promptly.
Scam
Scam! Very tricky scheme working throuh well know in our reagon brand on facebook, it was like Marshal audio speakers give away promotion with low price. After payment it seems you bought credits and membership in their site :)) and in 3 days you will be charged 37€ for vip membership. Everything seems like normal site support is working, confirmation mails arrive, but the problem I didn’t sign for any credits, membership or other in their site. It was all made by fraud.
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