HPC Laser Reviews 212

Excellent laser that pretty much does what you ask it to do.
I had a software issue once, but I simply rang them up and then talked me through the fix and sent over some code to plug in to fix it.
Excellent service and support.
Would highly recommend.

I just bought a 6090 secondhand nearly new. But I had a few problems setting up with soft wear and dongle .but I phoned hpc and there tech guy was so helpful and got it up running perfect support. Well done guys
Mark underwood

I initially drove down to HPC just for a replacement laser tube after having a bad experience with another company, they opened up specially for me on a Saturday & the service i received while there encouraged me to invest in one of their laser script machines. It’s very reassuring that they’re only a phone call away to help out with any queries, from the smallest and simplest to the more complex ‘brain picking’ questions. Always friendly & super knowledgeable. Highly recommend for all your laser needs! Thanks HPC!!

Genuinely one of the best laser companies around. I have had a total of 8 machines from them now, 6 are still in constant use (the other 2 were very small machines which we no longer needed so sold them on). The oldest of which is 9 years old and still going strong! Their after sales service is second to none, and you can call through to the office for any technical support at any time. Their demo days are great for testing out the machines and seeing what they are capable of too! Unlike a lot of other companies, they keep spares for pretty much any part of the machine in stock, and I have even driven to the HQ in Elland, Halifax the same day to pick up spares and had the machine running again within 5 hours.

These are the workhorses of my business, and I could not of achieved it without them!

From the first contact with these guys, everything was no trouble at all. Very reliable and easy to talk to. Purchasing was easy, delivery went well and the continued telephone and email support cannot be beat.
Products are all covered by warranty and lifetime support is priceless.
Thanks

Great quality lasers with THE best aftercare and support. I purchased HPC and have no regrets. The guys are always on hand to give phone advice and diagnose faults for free. Replacement parts are sent out quickly, which is perfect when running a business. Dont buy a cheap chinese laser as you will regret it when it breaks down or you cant get it working to begin with.

We have got our 1st machine from HPC 3 years ago and from our first enquiry until now we have had great service. They delivered and installed our machine and stayed and gave us training which was brilliant to get us up and running. We now have 2 of their machines as our business has grown and they still offer the same great support years later. If we have a problem we can give them a call and they are always helpful. I would definitely recommend HPC their customer service is outstanding, everyone is kind and helpful no matter what the problem is. And their machines are great!

Just purchased my second Lasercut 3020 from HPC Laser. Purchased original one five years ago and could have purchased a cheaper one off eBay but due to the top service, permanent telephone backup, spare parts held on site if needed, helpful blog site and supply of laserable materials there was no sensible choice other than to buy another one from HPC.

Dealt with HPC four years ago. It was a great experience from start to finish.
Only had to call for support once in all that time and Jonathan was on hand with helpful emails with suggestions on how to fix our small problem.
The 3060 was a great model model for us and would highly recommend HPC without blinking. Top product.
Thanks all at HPC

Just want to say how great the team at HPC are. Try as I might I cannot source my materials cheaper anywhere. I ring up to request materials and they are always very accommodating. Even better is the new website chat feature via which I can get answers to questions without having to be on the phone. You are all fab-u-lous Cheers!

HPC lasers are incredible machines, robust, reliable and a good price. Their customer service and technical support cannot be beaten in my opinion. I am on my 2nd machine and honestly would not change to any other supplier.

I’ve had my HPC 6090 laser for almost a year now, the machine is excellent I’m still learning it’s capabilities but every time I have a query or need help or supplies the HPC team are always there to help.
I would highly recommend them and their equipment range to anyone, be they a complete newcomer or an experienced laser handler.

Great company, really helpful especially when I go into full can’t remember a thing mode, and if there’s a problem they will talk you through what you need to do to, and generally help you to solve it!

Bought my laser machine 5 years ago from HPC, and has been a great buy.
After a visit to their show room they installed & set up my machine and instructed me on how to use and look after it.
They have great customer service and back up.
Highly reccommended.

From ordering to delivering and installing my machine the HPC team were great at answering my many questions and putting my mind at rest. The technical team are always a phonecall or email away if I have any queries or issues with the machine. The laser has been a great addition to our studio and would definetely recommend HPC.

I bought a laser from HPC almost eight years ago. Apart from alignment issues, (my fault), and services, I’ve never had to contact HPC. It was great to visit their premises before buying and receive a half day training after buying. Can’t fault them at all.

If you are thinking about getting a laser don’t go anywhere else, HPC are second to none. I have had my laser for 5 years in which time their customer service and support is like the first day I bought it. They are a friendly, knowledgeable team who are always happy to help and it’s so reassuring to have them on the end of a phone to help sort out any problems or technical issues. Big thanks to Chris, who recently speedily got me back up and running. Can’t recommend enough!

Amazing staff, very helpful

When my laser was delivered, the engineer was a Hero, he did not ONCE complain about dragging it over a Snow covered Lawn.
Wish I knew his name, so I could mention him by mane.