Ideal Utilities Reviews 

104
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Grantas was an absolute pleasure to deal with from the very beginning. He greeted me with respect, was incredibly polite, and made me feel comfortable throughout the entire conversation. What I... See more

Rated 5 out of 5 stars

I can’t thank Jay and Jordan at Ideal Utilities enough for the help they gave me. I was having major issues with the contract I was tied into and didn’t know where to turn. From the first conversa... See more

Rated 5 out of 5 stars

We've worked with Jordan Haines at Ideal Utilities for several years now, and I genuinely wouldn't use anyone else. The service has been consistently excellent from day one. Jordan is proactive, r... See more

Rated 5 out of 5 stars

Have been with Ideal Utilities for some years now after our previous broker disappeared. They've been excellent. Last year I dealt with Jake Myers at the time of our contract renewal and he really... See more

Company replied

Company details

  1. Energy Supplier

Written by the company

At Ideal Utilities we are committed to saving your company money on your energy bills. If you are tired of paying extortionate rates and are seeking to significantly slash your monthly outgoings, you have come to the right place.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

104 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(104)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better rates than direct

Contact via Gary who offered to help us with our utilities for my new garage. Completed a Letter of authority with them so they can send us some rates. Got contacted last week and offered me better rates than I got direct and beat my broker of 2 years! More than happy with their services

June 13, 2019
Unprompted review
Ideal Utilities logo

Reply from Ideal Utilities

Hello Mr Smith,

Thanks for the positive words ! Glad we could beat your current supplier and make you a great saving on your utility bills.

Jamie,
Customer services team
Ideal Utilities.

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