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Rated 5 out of 5 stars

All staff are very professional and willing to help. Because Igomove are a smaller family owned company than some of the other estate agents, they are eager to do a great job. They are hungry for succ... See more

Rated 5 out of 5 stars

Helen @igomove Durham / one word sums up my experience - EXCELLENT! Helen went above and beyond for me in selling my home. She managed to get lots of people through the door and I received several... See more

Rated 5 out of 5 stars

Exceptional work selling our home thanks to Helen Archer at Igomove Durham. Thanks for a very efficient and swift sale of our home, your team are outstanding in customer service and you personally s... See more

Rated 5 out of 5 stars

We would like to let everyone know just how fantastic Igomove are. With their expertise and advice, our house was sold within 5 days before the photos even went onto rightmove. All of the Collea... See more

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4.8

Excellent

TrustScore 5 out of 5

98 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent . Amazing service throughout , thankyou so much to Michael and Krissy from the county’s Durham team, also shoutout to weronika and Danny who accounts for there own team but where very helpful . Couldn’t fault kept up to date all the way throughout , Thankyou to you all .

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

A really well organised and friendly firm.

Excellent. Worked hard and efficiently to find genuine potential buyers for our home. Courteous, friendly, focussed, professional. Offer made by second couple that came. Really good value for money as it's a fixed fee. Will definitely use again and highly recommend.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

Igomove made buying my house a quick and simple process. There was never a silly questions and someone was always their to help, guide and support though the whole process. Sale was sorted quickly and efficiently with no fuss. Would highly recommend.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great agents

Great service, fast and efficient, friendly office staff who generally give you an honest opinion to manage your expectations. Way better than the bigger estate agents, much more personal and feedback is super quick, they call you before you call them.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Krissy @ Igomove

From start to finish this estate agent could not do enough to help me and made the whole process much more manageable than I’d initially anticipated (having dealt with another local estate agent in the past). Thanks to the whole team for helping me get my forever home and in particular Krissy for tying all the loose ends in so efficiently.

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

Best Estate Agent In The North!!!!

By far the best estate agent I have ever dealt with. Danny and the team work so hard, providing top notch customer service all hours of the day! I would recommend Igomove to anyone looking to sell a property!

March 21, 2024
Unprompted review
Rated 2 out of 5 stars

my honest experience

Personally from a buyers prospective, I found this company to be quiet the bully. Initially not listening to what I requested, a viewing and a copy of the video tour, was left until the last minute to get a booking for a viewing as they didn't realise I wanted to see the house. Within 1 hour of seeing the house (parent viewed) I received constant pressure calls asking me to make an offer. where I explained time and time again, I was unable to discuss with wife as we were both at work. I found the whole process as a 1st time buyer very pushy and almost desperate. The house is still up for sale despite being told an offer was put in. I personally wouldn't use this company and am staying away from any of their listings. This is my experience and I hope it was 1 of a few.

February 22, 2024
Unprompted review
Igomove logo

Reply from Igomove

Hi Mark, we are deeply saddened to read this review and sincerely sorry you feel the way you do. However, we feel the need to put some context to your review . Igomove did not 'bully' you into making an offer and to refer to our company as a bully is simply unfair. We are an estate agent and we take instructions from the client on every occasion. Your initial enquiry requested a virtual tour or if one wasn't available you had parents to view on your behalf. We kindly asked the vendor to do a video tour which she was happy to do. Other viewings were already booked in at this point. After speaking with the member of staff you initially spoke too, she advises that the vendor was aware that your parents could view and she booked a viewing on the system. However, the vendor was already on with the video and was sending this over first.

On the day the video came through that member of staff was on leave, so another member called you to relay that we had the video to send, but just to let you know that an offer had been made (which the vendor was looking to accept). We asked the vendor if she would honour the physical viewing for you which she did the following day. She clearly stated too us that she didn't want to lose an offer and had some concerns. We usually call for feedback the day after a viewing, but because the vendor was concerned about the offer, she asked if we could follow it up with you both being on the video call. This was approximately an hour and a half after the viewing. We didn't make numerous pressure calls to yourself, we called you twice. The first was to see how it went and to relay the vendors position with things, if you had liked it we didn't want you to miss out (she could have just accepted the offer and asked us not to call). The second was to say that we had told the vendor you still needed to discuss things because of work, distance etc and to relay that whilst she understood your situation she really wanted to make a decision and if you could get back to us the following morning if you were interested. Unfortunately, for buyers this can be the fast pace nature of buying a home, whilst somebody maybe still thinking about a property, somebody else has already got everything in place, made an offer and decided they want it. We completely sympathise that you may have felt some pressure but we have to take instructions and at no point did we say you had to make an offer. We at igomove have always maintained excellent relationships with both buyers and sellers, we wish you every success with buying a home.

Rated 5 out of 5 stars

Credit where credits due

Credit where credits due.
Tremendous service from Michael & his team, constant communication through every process.
Keep up the great work 👏👏

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended agent

First class professional service from Helen Archer at Igo Move who sold my home within a week. Communication was excellent and included prompt feedback from viewings and about offers. Helen is such a people person and made the process so relaxed and easy.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Igomove Teesside excellent

I would only use Igomove if I was going to move again. We have used Igomove to both sell our own home in Hartlepool and more recently my mother in laws in Billingham.

Both agents were great. Danny from the Billingham branch is excellent, very proactive, sold the house before we actually put it on the market, unfortunately that fell through but Danny made sure it was sold again within 2 weeks and we had 2 buyers who wanted it.

The sale has been easy, I have messaged Danny on an evening if there has been information I required and Danny would answer on the evening not wait until the next day.

I could not recommend them enough. Igomove are an excellent estate agent, fixed fee so you know how much you are paying.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Credit where it is due

We were shown around potential properties by Julie and we have to say she was absolutely amazing! Julie had great ideas on home improvements based on personal experience and had very useful information on the local area which was invaluable. She was very friendly, accommodating and had great impartial advice which helped us to make up our mind on which property was right for us. We’ve subsequently made an offer on a house which was accepted and we’re now super excited to move!
Every Estate Agent should have a someone like Julie as she made the house viewing experience truly enjoyable so credit where it is due.

December 3, 2023
Unprompted review
Rated 5 out of 5 stars

Danny

Danny, Michael and team are amazing.
They sold our old house within a week and supported us with buying our new one. Even when the sale hit a problem, the guys sorted it for us. They are extremely professional, friendly and supportive.
Would highly reccommend them, cant thank them enough for everything they did.
Wonderfull company, and wouldnt hesitate to use again.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Helen sold our house and she was…

Helen sold our house and she was flawless from start to finish. Kept us informed throughout. Nothing was too much trouble and was super friendly. Totally recommend her and the company. Fees were super cheap and everything ran smoothly.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Igo move highly recommend

Igo move have been absolutely fantastic through the whole process of selling my house. Danny has been very professional & kept me informed all the way through. I can't recommend Danny & the team highly enough

December 17, 2023
Unprompted review
Rated 5 out of 5 stars

This was a sale I hoped I would never…

This was a sale I hoped I would never have to do, my childhood home, Helen Archer made the process easier, dealing with the viewings and offering very helpful advice. Would definitely recommend her to anyone selling a property.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Unrivalled Service *****IGOmove Teesside

Danny is a brilliant agent, professional, knowledgeable and always there to help and reassure. His work ethic and communication could not be faulted, exactly what you need when challenges arise! I wouldn't hesitate to recommend the service I received from all the staff at IGOmove.
Thank you once again!

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Helen from Igomove goes above and…

Helen from Igomove goes above and beyond to help not only the seller but also the buyer, very friendly, really good service and good connections. If you want personal help, advice then go with Igomove Hartlepool and talk to Helen

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Recently sold my home

Recently sold my home through Igomove in Hartlepool absoloutly fantastic service right from the first phone call from booking my initial valuation, professional photos, great communication and a very speedy completion in only 2 months!

I would definetly recommend Igomove to anyone and will certainly be using them again in the future!

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

IGO provide such personal service

We put an offer in on a home that IGO were advertising. It was the 3rd property that we had gone for, but the previous 2 came with issues where we couldn't proceed. Third time lucky for us and I'm so glad IGO were the estate agents because things didn't go smoothly. Even though I wasn't the one paying IGO's fee, I honestly felt like they were working for me too. Danny was our agent and to have an agent that you can get hold of  outside of normal working hours is a blessing when things are going a little pear shaped or getting complicated, and I immediately seen the difference from the 2 previous offers we had put in with other agents. We hit huge problems right towards the later part of the sale and Danny was utterly amazing. He's not only a very nice person and super lovely to deal with, he actually genuinely cares about people and wants the sales over the line and he pushes and chases everyone. He loves to make customers happy and it's very much appreciated at one of the most stressful periods in life.

He's genuinly amazing. If I could, I would stand on the roof tops and shout about him.

If you're thinking of putting your house up for sale, then IGO need to be considered. If it wasn't for Danny we would have pulled out of the sale when it got really stressful, and at one point Danny was the only thing keeping us moving forward with this sale. The main reason we didn't back out is because Danny wouldn't have been paid and he deserved his fee for the extra running around he did. He goes above and beyond, and then some.

I hope I never have to move again, but if I do I will be using Danny at IGO, without a shadow of a doubt.

Thank you IGO and thank you Danny.

September 18, 2023
Unprompted review

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